Abyss By Abby Questions & Answers

Is there a number that I can call about my order? I emailed but no response.

Hi, will you be restocking the Sofia dress in red. I'm a size small and would like to buy it for my formal in November.

Which size should I go for? I am a UK 8-10 which makes me a size S over here. Reviews say “true to size” but is this according to my usual size or the size chart on the website?

Many thanks x

I have a prom after 20day, I live in Oman, i ordered before yesterday,How long will it take?

How do the dresses fit? I want to purchase the Sofia dress in a size medium. I am small by the waste and full by the hips and butt. What do you guys suggest, medium or large ?

I emailed you guys and I’m still waiting to hear back about wanting to return the dress I received today. How long will it take to get a response?

I have a prom in about a week. If I ordered tomorrow would it come before then? I live in Canada and would have DHL Express shipping available for me

Will the Jastina royal blue dress be restocked in the smaller sizes?

Hi, i tried placing an order and it said it didnt go through but then i checked my bank account and the money is pending and is no longer in my account, im assuming this means the order went through, but i would just like to cancel it now but cant seem to do so on my order page, its only been an hour since i ordered it. what do i do?

i live in california, i just ordered my dress and i need it for prom which is in 2 weeks, will it get here on time?

My dress came on Thursday night and I wanted to return it but I only contacted Abyss today, on Monday, which is four days later. It says on the website three days but i'm not sure if they mean business days? I also read in one of their responses that they don't check their email on the weekends and am very confused about this. I really want to return this dress and get a proper refund as it was too small, poor fit, and not the color that appeared on the website (which they only disclosed in return policies). Does anyone know if they will still let me refund after four days? (2 of which were the weekend)

Hi! I am normally a size 6 in dresses, but i’m 5’3. I’m planning on purchasing the Encore gown, and I realize that due to my size I should order a medium in dresses, but i’m afraid the dress might be too long for my height. How long are dresses usually?

I’m a US size 12 in dresses, could I fit a dress on this site?

How long does it usually take for a gown to restock in a certain size?

Hi there,

Can anyone tell me how long it takes to ship to BC, Canada please? If the dress doesn't fit, how long do I have to return it?

Thank you
Kat

Hi i am living in South Africa and i need a dress for september how long will it take for the dress to arrive to South Africa ??

if ordering from london how long does it take to come?

How long does it usually take to hear back from you guys about returning a dress?

I would like to know why no one is answering my emails, I mad sure to email them at a time correlating to their opening and used the email provided. Iv also checked my spam and and sure of sent to be in the starred part of my email.

how long will shipping take to California and do dresses run true to size?