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Reviews

4.4

9,730 reviews
5
(6,610)
4
(1,879)
3
(576)
2
(167)
1
(498)
  • Transparency
    3.9 (677)
  • User Type
    • I posted a job (814)
    • I did work for someone (605)
    • I only browsed the website / app (129)
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Some Airtaskers Receive Preferential Treatment

published

Very difficult to compete against other tasker when they receive an unfair advantage. I noticed one of the Air Taskers received two very poor 1 star reviews within in a week and has fake qualifications . Two days later the poor reviews were removed from his profile. I wrote to Airtasker for a response and they said they have the right to remove reviews if they see fit with no explanation. The same tasker has had several of these poor reviews removed in the past. They said they would investigate the fake qualifications however took no action even though I provided evidence. The last time I complained about unlicensed people doing work they suspended my a/c.



Transparency
User TypeI did work for someone
2 comments
Airtasker
Airtasker S.Airtasker
Jenni L.
Jenni L.

Wow, was abused by other users

published

Never using again. Support staff would not block a user that was swearing at me and abusing me. I am horrified and would never recommend. Terrible app and terrible staff



Transparency
User TypeI posted a job
2 comments
Airtasker
Airtasker S.Airtasker
Wade
Wade

Id like to know what the other user was not removed from the platform? I have since deleted the app as I will never use the platform again. In addition, I’ve let other connections I know about this experience and they are disgusted.

Jim

JimPerth, WA

Relatively simple means of locating people in need.

published

Great range of jobs on offer and bidding is quite competitive. Ideal for taskers to source quality providers. Handy for a retired person to exercise their mind by offering under utilised skills.



Transparency
User TypeI did work for someone
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This is perfect!

published

Airtasker is a very good platform for jobs. Life is much easier with Airtasker, where you can make posts for tasks to be done, and where you can offer to take tasks of your skills for extra incomes.

Transparency
User TypeI did work for someone

The reviewer stated that an incentive was offered for this review

Daniel K

Daniel KGiralang 2617, ACT

I am very happy with this app!

published

Airtasker is providing work for me to do whilst Covid-19 has severely cut my main line of work. Thank you Airtasker for the opportunity to earn a little extra cash when my chip are down.

Transparency
User TypeI did work for someone

The reviewer stated that an incentive was offered for this review

Santosh

SantoshSouth East Queensland, QLD

Perfect Median, best and fast. I Love to work through AirTasker.

published

Through Airtasker I am never left without cleaning job a single day. I always get a job daily. Its perfect and fastest median to get job and get paid. Thank you Airtasker.

User TypeI did work for someone
Mitch

MitchCanberra 2600, ACT

A lot of the time not worth doing a hon

published

The fee airtasker take for work you complete is in my opinion way over the top. Because of this a lot of the tasks it makes it not worth doing

User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker
Alex

AlexSydney, NSW

Charged double, no refund

published

DO NOT USE THIS SERVICE! We were charged double by the app and were told to contact the tasker ourselves for a refund at their discretion. Absolutely appalling that the app would not refund us when they were at fault. DO NOT USE!

Transparency
User TypeI posted a job

It’s good opportunity

published

I’ve done 1 job, awaiting payment. And I’ve accepted a 2nd job I’m working On at the moment.
So far it’s been good, but I’ve only had these two experiences so it’s a bit early to write a review and know if it’s as awesome as it’s seeming. So far, so good though.
I wish when I was searching through tasks and I press the back button, it didn’t take me all the way back to the top and I have to scroll through again to get back to where I was on the list. This is pretty annoying and makes me selective about what I’ll click on because then I know I have to find my spot again.

User TypeI did work for someone
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A great help and support for freelancers

published

A great help and support for freelancers. very recommended. cheers. supportive team of air tasker. I am looking forward to working with task posters on air tasker in the future.

Transparency
User TypeI did work for someone

Comes in handy to make extra money or to get some help.

published

Was a little surprised to see that when someone gives a bonus because they are happy with the service that is provided by the tasker, Airtasker is taking a cut from the bonus.

I don't really care that much but was surprised to see that it was not entirely going to the right people.

Transparency
User TypeI did work for someone
Wayne

WayneSouth East Queensland, QLD

Simple and easy system

published

Easy to browse, set up and use. Wouldn’t have a bad thing to say about the process. The payment was very prompt and much quicker than I expected. Will be using again

Transparency
User TypeI did work for someone

It’s an average service when things go smoothly but don’t expect any help/protection when you need it

published

Unfortunately Airtasker is allowing a ‘business-owner’ to write long, false reviews about me and text, harass and abuse me because I wasn’t happy with her service. I needed a cleaner and she sent out a poor unwell elderly woman who simply couldn’t do the job. The ‘owner’ became aggressive and defensive when I politely decided to no longer use her services.
Their un-empathetic replies and ‘welp...that’s her opinion!’ attitude proves that they are happy to take a service/insurance fee but not actually take action when needed. Definitely won’t be using again for fears of my own safety.

Transparency
User TypeI posted a job
2 comments
Airtasker
Airtasker S.Airtasker
Emma
Emma
Martin

MartinGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good idea but many flaws

published
Transparency
User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker
JPW

JPWNortheast, VIC

Rewarding

published

Found a task in my sweet spot straight up. And you are helping some people who are in a bit of a jamb and need help, it's gratifying. Will keep at it.

Transparency
User TypeI did work for someone
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This is perfect easy to make some quick money

published

Airtasker is a good place to find some easy quick tasks to do and you’ll enjoy. Plus the outcome would make you really happy you can choose your distances and you can offer what you think is reasonable

User TypeI did work for someone

The reviewer stated that an incentive was offered for this review

michaeal c.

michaeal c.Greater Melbourne (Metropolitan), VIC

Very hard to price.

published

I'm a qualified cabinet maker but makes it nearly impossible to qoute with out looking at the job some people can't even read a tape measure how can I quote? Do many variables colour choices material makes big price differences. I got banned blocked as the person put up a add $5 for a qoute I accepted the $5 to do a qoute for the job and you blocked me. For example a $10,000 job will cost the poster nearly a $1000 I loose $2200 just like that from Airtasker then I pay tax on top I get no money to buy materials until the job is completed you got to be kidding me.

User TypeI did work for someone
Alex Jimenez

Alex JimenezSydney, NSW

Survival money when needed

published

There is always a small task I can do for some one that pays me money when i need it. I have done many tasks now and intend to continue doing tasks for anyone I can help. It is a mutual thing...

Transparency
User TypeI did work for someone
Ross

Ross

  • 2 reviews

Even bigger cash cow than ebay

published

The "Bronze" tier fees (which the majority of users would fall in) are ludacris, they steal 20% of your labour fee for merely the service of an autonomous classifieds listing service. Then they make themselves look like saints by saying if you earn thousands of dollars worth you get a small reduction in fees.

Transparency
User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker

The reviewer stated that an incentive was offered for this review

Shay

ShayWide Bay-Burnett, QLD

  • 5 reviews

Excellent way to make a little extra money

published

So far this app has been great. The fees are a little high but there is really no competition. Easy to use app. I will definitely keep using. I just wish there were more tasks suited to me.

User TypeI did work for someone
Page 2 of 487
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Questions & Answers

Matt M.

Matt M.asked

Hi! I have the same problem. Airtasker limited my account by a mistake ive done and i didnt know partially offer is against the guidelines. I offered gor the carpet cleaning and in the questions lady asked if i do the pest control too. I said yes and we can talk about it in person if you like or i can increase the bid here. She said in person. Then ive received an email from Airtasker that my account has been limited for 12 months. I already sent them an email and apologized and told themill make sure it wont happen in the future, but no respond. Im stressed now as because of this Covid19 i dont have enough business to support my wife and little boy. What should i do? 12 months is really not fair for something like that:(

7 answers
Ross
Ross

I would assume the worst and consider air tasker a lost cause. In my opinion, I would do letter box leaflet handouts offering 'discount' carpet cleaning in your area and try get more bookings that way. I am a motor mechanic in northmead in the same problem, I need to attract more jobs and air tasker has not really helped, it's more trouble than profit.
Good luck though, I'll mention to anyone i know that i know someone keen to do some carpet cleaning.

Ps. How much do you charge to clean 3 average bedroom carpets, a 2 piece fabric lounge and an armchair? (Northmead suburb)

Matt M.
Matt M.

Hi Ross, thanks for your support mate. Yes i can not really digest it that they limited my account for 12 months. Im truly sorry, but im based in Brisbane so i cant do that for you. Again i really appreciate your support

Ross
Ross

Oh sht. Im in Sydney, damn

Bec W.

Bec W.asked

My account got restricted and I really need my account because I’m out of a job due to Covid 19. It’s my only way to make money so I’m very stressed!
How long will it be restricted for and is there any chance they could lift the restriction?

2 answers
Cleber
Cleber

Hi Bec,
I have never had this problem before,but I believe should not take too long.
Did you try to get in touch with them?

Bec W.
Bec W.

Yes thank you! They gave me access back! I’ll be more careful in future!

AndyD

AndyDasked

Got a email saying my access has been restricted, not sure why? Is this permanent? when I try to write a comment or a offer it says 'temporary limited' so how long??

1 answer
Airtasker
Airtasker S.Airtasker

Hi Andy, apologies for the confusion. We would like to check this for you. With this, please contact our support team who are the best people to help and confirm the timeframe of the restriction placed by responding through the email sent. Hope this helps.

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