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Reviews

4.4

9,792 reviews
5
(6,634)
4
(1,888)
3
(584)
2
(169)
1
(517)
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J R.

J R.Metropolitan Adelaide, SA

Great to use in spare time for extra cash

published

Well layed out app to browse and find jobs quickly. Simple quote/payment system between clients. Two things I would like to see change would be fees relative the job value and a way to direct message without a job being accepted so contact details aren't auto removed.



JJ8675

JJ8675Greater Melbourne (Metropolitan), VIC

Dodgy website that take nil responsibility

published

Stay right away from this site, dodgy as hell, I spoke to [name removed] via email in their so called Help section, only to try and wash their hands of a task that had been done for me. I asked [name removed] for the number of the person who completed my task as I had questions about the task done. She refused to give his information and said air Tasker was not responsible for any defects caused by persons doing the task? Who's talking about a defect.... Useless customer service... Stay right away and save your money

2 comments
Airtasker
Airtasker S.Airtasker
JJ8675
JJ8675

Lmao it's you guys that's the problem and not the person who did the task....Your help advisors contradict what your website says... What a Joke



Pavankumar07

Pavankumar07Southwest, VIC

This app is perfect.

published

This app can help to make some money for people who don’t have a job. It’s a good app. This app helps to do different types of jobs. The best app.

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It is a good platform.

published

My experiences has been good, I don't have issue regarding the platform. Just the fees for the jobs under $5.000 are too high. It should be a little bit more fair.

1 comment
Airtasker
Airtasker S.Airtasker
Imprezzza

ImprezzzaMetropolitan Adelaide, SA

  • 4 reviews

Fantastic

published

Awesome to use. Easy to earn change and money comes within just a few days . I highly recommend using this app. Nothing to lose if you don't. He he. Easy.

Daniela O'Sullivan

Daniela O'SullivanSouth East Queensland, QLD

  • 2 reviews

This is a great way to introduce myself to the market.

published

It's a great way to expose myself to customers market, seeing what customers need, offering them my services and finding out what people are looking for. It helps to know how much people are willing to pay as well for my services.

excellent for extra money

published

I think it is a very good application. That helps both the employer and the employees.
need vs supply.
i did a job and i was satisfied with it. hope to find other tasks to do

Andrew Norman

Andrew NormanGreater Melbourne (Metropolitan), VIC

Good opportunity to make some money with my handyman experiences

published

Good opportunity to work close to home in my community. I like to be able to, as an honest person, help people without the knowledge and ability or tools that I can offer.

Sptitzer

SptitzerSydney, NSW

Be careful

published
1 comment
Sptitzer
Sptitzer
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Amba

AmbaGreater Melbourne (Outer), VIC

Do not use this

published

I have used this plenty of time and have been disappointed a few times from people cancelling on me letting me down but the big problem is they keep your money for weeks and don't get back to you for weeks and refund your money for ages they currently owe me $135

1 comment
Airtasker
Airtasker S.Airtasker
NicNax67

NicNax67Sydney, NSW

  • 8 reviews

They never turn up and it takes over a week to get the money back

published

I tried to book 3 tasks. 1 tradesperson turned up and did the job properly (electrician). For the other 2 jobs no one ever showed up. I had to keep rebooking them and then still no one would show up. My renovation was delayed everytime. Airtasker are hopeless about refunding. The process is clunky with emails and waiting for responses.

1 comment
Airtasker
Airtasker S.Airtasker

Airtasker stole money from my bedroom

published

Airtasker worker stole money from my bedroom and went through my wives underwear draws. He did not know he was being recorded. Have reported to police along with cctv evidence

1 comment
Airtasker
Airtasker S.Airtasker
G T.

G T.Sydney, NSW

  • 2 reviews

blocks you from work

published

Great app to find work however always blocks me as a tasker. i receive emails stating i breach guidelines when i dont! also doesn't allow you to communicate with poster regarding possibility of quote changing if job is greater than explained. just frustrating that you cant negotiate without being blocked

2 comments
Airtasker
Airtasker S.Airtasker
G T.
G T.

I don’t breach the other day I didn’t use the account I came home and you still blocked me.

Worst Customer service

published

Worst customer service ever! Doesn't respond to emails but happy to slug you with 22% fees Everytime! No wonder why you have an astonishing amount of negative reviews on trustpilot and here! Should be nominated for choices shonky business award of the year!

2 comments
Airtasker
Airtasker S.Airtasker
Aaron
Aaron
Dan

DanGreater Melbourne (Outer), VIC

Only after commission don't care about worker or customer

published
1 comment
Airtasker
Airtasker S.Airtasker
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Duane

DuanePerth, WA

Looking for extra work

published

Hi, have completed one job, went well and got a fantastic review!! Will keep trying this platform and see how the jobs go as I get work along the way.

Marg

MargGreater Melbourne (Inner), VIC

  • 5 reviews

No show!

published

Why cant i review a tradesperson who didn't turn up. There's no option for leave a review unless the task has been completed. STUPID! People need to know if a tradesperson has no integrity and to not use them!

1 comment
Airtasker
Airtasker S.Airtasker

Accessing jobs in my area

published

Easy to use even when not tech savvy in regards to use of computer. Have got a few jobs and money transferred to my account was fairly well executed. Will keep on using this app at this current juncture in time.

Good way to get jobs.

published

Phone app needs work to eliminate available jobs repeating themselves in the jobs list. They take a lot of money from you if you are assigned a job. Apart from this it's a good way to get work.

Restrictions

published

I seem to have been blocked or restricted. I didn't get an email of how long the restriction would take, a bidder asked us what our company names are, at theback of my mind i thought it was just to ensure we would produce a receipt. A few hours after that i received an emailed that comment had been deleted but i didn't know i would also be blocked. May i kindly be unblocked and promise bot to repeat it again, i am an international student im Australia and without airtasker i will be shipped back in a police van as i would not be able to pay school fees and rental

1 comment
Airtasker
Airtasker S.Airtasker
Page 3 of 490
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Questions & Answers

Morag McHugh

Morag McHughasked

Money has been paid to Airtasker from my account however I have not ordered any task ??? Please explain

1 answer
Airtasker
Airtasker S.Airtasker

Hi Morag,

Sorry to hear that you see an unknown charge on your account.

Generally, funds are taken from your account if a task is assigned. It is then held securely in Airtasker pay which can be released by Posters once the task is complete. If you don't recall using Airtasker recently, please contact our support team through [email protected] for assistance.

To facilitate their review of the matter, kindly include the date & amount of the unknown charge and the statement description which are available in your bank statement. We look forward to hearing from you.

Thank you!

Ali

Aliasked

A tasker damaged my bed while assembling. They used power tools excessively which caused the MDF panels to split. They claim that it was already like that but I know that there was no damage prior to starting the assembly. Now they are requesting payment.

How do I get reimbursed for the damage caused by the airtasker?

1 answer
Airtasker
Airtasker S.Airtasker

Hi Ali, we're sorry to hear you had this experience with the Tasker you assigned.

While the Taskers on Airtasker are independent contractors, if things haven't gone to plan with a task, the Airtasker Support Team will help where they can. If you haven't already, please provide the details of what happened by visiting this link: https://support.airtasker.com/hc/en-au/requests/new

Sarah S.

Sarah S.asked

Can I ask the trade person questions before I accept the quote

1 answer
Airtasker
Airtasker S.Airtasker

Hi Sarah,

Prior to assigning the task, you can communicate with the Tasker via the comments section to ask for more information such as clarifying the scope of their offer.

The comment section is a good space to confirm details about the task and the Tasker’s offer, which sets you up for success later in the task. You can learn more about this here: https://support.airtasker.com/hc/en-au/articles/360020701892-How-to-communicate-well-on-Airtasker

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