183 questions from our users

Happy shopper
Happy shopperasked
No answers
Jill
Jillasked
Electric / Battery Lawn Mower

how do I purchase a replacement battery?

1 answer
Craig
Craig

No idea. I took mine back still under waranty.

Marty
Martyasked
Electric / Battery Lawn Mower

Mower will not start. Batteries are 100% charged. No obvious reason for failure to start. This mower has had minimal use (about 1/month over last 18 months, mowing a tiny lawn).

1 answer
Martin Cookson
Martin Cookson

There's a safety tag on Top of the mower mines red if this connection is a bit dodgy the mower won't start remove it clean the terminals maybe some WD-40 spray should fix it



Brian P.
Brian P.asked
2 answers
Craig
Craig

Sorry no idea.

Martin Cookson
Martin Cookson

Mine has no fuse but has a red safety plug on Top clean the terminals spray with WD-40 this should fix it

Charlie
Charlieasked
Electric / Battery Lawn Mower

Need a new on off switch for 20volt gardenline cordless mower



1 answer
Martin Cookson
Martin Cookson

Has a long warranty just return it or ring help line

bob s.
bob s.asked
Electric / Battery Lawn Mower

Are these mowers self propelled

1 answer
mik t.
mik t.

no

Marilyn W.
Marilyn W.asked
Electric / Battery Lawn Mower

Is this lawn mower fuley chargeable or does it need a power lead

No answers
Richard H.
Richard H.asked
1 answer
QLDZDR
QLDZDR

Still within warranty?
Register it for warranty quick.

Peter D
Peter Dasked
Gardenline 2 x 20V Cordless Mower (Oct 2022, Jan 2020)

Can you use a 4amp battery and a 2amp battery together

2 answers
QLDZDR
QLDZDR
Peter D
Peter D

Then I use my other 2.oh that is fully charged

Unhappy
Unhappyasked
2 x 20V Cordless Mower (Oct 2017, Oct 2018)

Mower not starting batteries are fine somehow not making contact
How to fix this please

No answers
Jim H.
Jim H.asked
Gardenline 2 x 20V Cordless Mower (Oct 2022, Jan 2020)

Yes I have a 2x20v Gardenline Mower model GY0151, it still runs, but it seems to shut down as soon as I start mowing over grass. I need a repair guy. Anybody know of anyone in Sydney that repairs Gardenline?

2 answers
QLDZDR
QLDZDR

There are safety switches, on handle.
Might be dirty contacts.
Battery contacts in battery compartment might be dirty.
Batteries might be faulty.

Adrian W
Adrian W

Your best bet would be to phone Aldi Support Number in your instruction book.
They will advise you of one of their authorised repairers in your area.

Bob J.
Bob J.asked
Electric / Battery Lawn Mower

how do you no when batteries are charged

1 answer
QLDZDR
QLDZDR

Two LED on charger, one is to show power and other stops flashing when battery charge is full. The LED power broke.

Linda
Lindaasked
Ferrex 80V Self Propelled Lithium-Ion Cordless Mower (Aug 2022, Oct 2020)

I would like a spare battery please how much are they . Ferret 80V lithium-ion 20”

No answers
Tricia
Triciaasked
Gardenline 1600W Electric Mower (Nov 2022)

why don't the blades turn on electric lawn mower

No answers
Peter F.
Peter F.asked
Electric / Battery Lawn Mower

Have used this mower for 12 months no problems. Now it only goes for 5 seconds and cuts out. Then starts in about a minute and cuts out again. The red and green lights dont illuminate on the charger either

1 answer
Mark
Mark

Sounds like charger is stuffed.probably why battery isnt charging.still under warranty so get a new charger

Debbie L.
Debbie L.asked
Electric / Battery Lawn Mower

Where can i buy a new key from?

2 answers
Bluey
Bluey

Contact the after sales team.

Mark
Mark

Have u got your receipt.if so send a copy of it to positec via email or if not send a copy of your e receipt.if it snapped because of product being faulty should be covered by warranty.

Debbie L.
Debbie L.asked
Electric / Battery Lawn Mower

How do i buy a new plastic key for my mower?

i had sent an email to the manufacture and have been waiting for a response for the last 12 months.

2 answers
Bluey
Bluey

I always ring the phone number that’s listed on the warranty forms included in the packaging on the lawnmower. That would be my next step. I’m sure you still have that information.

Debbie L.
Debbie L.

Thank you very much

joe w.
joe w.asked
Electric / Battery Lawn Mower

Mower was working fine up until i charged and replaced batteries.Now i cannot get it to start again.
Would appreciate comment.

1 answer
Bluey
Bluey

With technical questions, it’s always good to contact the after sales team. They are great in solving problems.

Marion
Marionasked
Gardenline 2 x 20V Cordless Mower (Oct 2022, Jan 2020)

My batteries don't last long enough should I purchase 40 volt batteries and would they fit in my 20v charger ?

2 answers
Mark
Mark

My mower is the same.they work better with 2.so if its not holding a charge and faulty.send a copy of your receipt via email to positec.details of website are in the owner manual.

QLDZDR
QLDZDR
Rob Warren
Rob Warrenasked
2 answers
Bert
Bert

For all parts try:
https://help.tools/collections/lithium-batterys

Mark
Mark

Try bunnings

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