Return Claim MadeYes · No (859)
Value for Money
2.6 (730)
Product Quality
2.3 (737)
Customer Service
2.8 (654)
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Reviews

859 reviews
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Emmett
Emmett Sydney, NSW

Bad service

Register 1 and 2 are for alcohol purchases only but Aldi Marsden Park never opens register 2 despite however long is the queue on 1 with people without alcohols.I some times wait 5 minutes to pay for a bottle of wine. Really bad service.

james yong
james yong Sydney, NSW · 3 posts

All your cashier are terrible on customer service

Every aldi cashier are rushing when scanning through the item, and just throw the item to you like they don’t give a crap.This policy makes aldi the worst supermarket in the world, never ever going back to you guys, I would give you guy’s negative score if there is an option.

Donna
Donna South East Queensland, QLD

Chicken kebabs

The roast chicken flavoured kebabs were terribly disappointed. We ended up throwing them away.

Nathan W.
Nathan W. Sydney, NSW · 4 posts

Highly recommended

I highly recommend this store. Great value for money and terrific customer service. Though they don't have a wide range, what they do have is great value. I haven't had the bad experiences that people cite, in fact, I believe that all supermarket chains can have faults, yet Aldi puts in the efforts to improve whenever, wherever they can, as long as they are informed.



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SHANNAN
SHANNAN South East Queensland, QLD

Repeated poor quality

Totally pointless buying salad or veg products from Aldi. Prepacked salads are rotten well before used by date

Wilmoi
Wilmoi Perth, WA · 23 posts

Is Aldi Baldivis getting sloppy?

We did part of our shopping at Aldi Baldivis on Wednesday this week and purchased fresh fruit as usual. When unpacking at home we found that the golden kiwi-fruit in the pre-packed punnet were all rotten. What a disappointment as it required me to drive back to the Mall and return the bad item to Aldi. To rub salt into the wound I had to go to the back of a long queue and wait my turn to get a credit. This was not the first time that we saw fruit rotting in the shelves at this branch. Isn’t it the supplier who is supposed to check the condition of the merchandise to make sure it is good and healthy?

Sonya Taylor
Sonya Taylor · 3 posts

Aldi gives a crap

Aldi now sells "who gives a crap" toilet paper". woohoo been wanting to purchase for a while now, but not wanting to pay postage. Thank you for always considering the environment. It may cost a little more than the regular toilet paper, but love that you give the customers a choice.



Anthony bogle
Anthony bogle Canberra 2600, ACT · 5 posts

Aldis is just getting to expensive to shop there

Hello aldis shoppers i have noticed since i was an avid shopper and lover of aldis, i have now found that they have become just as expensive and sometimes more expensive as coles and woolworths.Over the last month as i shop fortnightly to a strict list i have found that aldis prices have just sored very high.I have since had to change the way i shop now and aldis isnt on that list anymore.

Robert A.
Robert A. Darling Downs, QLD

Aldi Data Sim not working

I have submitted an esupport ticket but have not received a reply so I just wondering if there is anybody there

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Dan.
Dan.

Super disappointed, never again.

Just tried to eat the world kitchen prime beef lasagne, 1.2kg from the fridge section. Totally inedible. It was full of tubes, gristle, and other hard and chewey unrecognisable chunks. This is not the standard I am used to with this product. I usually purchase one of these a week. Never again.

Simmo D.
Simmo D. · 2 posts

False advertising, expensive

Aldi is the dumping ground for poor quality faulty products and old fruit and veg. Aldi is actually very expensive is you compare it to cheaper brands from other supermarkets. Don't be fooled by fake advertising and payed fake Canstar awards

Peta
Peta · 2 posts

Aldi frozen salmon 2 pack

Very poor quality, lots of bones & fish is end bits, uneven texture

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Juno
Juno Sydney, NSW · 3 posts

Expensive and quality is compromised

Prices are marked up every few weeks and quality of goods is worse than before price hike namely clumping cat litter. Since early 2022, the pricing rose 50% more than covid lock down and quality took a dive! How is that logical? Speaking of cartons of eggs, BEWARE - you don’t get what you pay for because I kept catching people swapping smaller eggs for bigger ones or caged to free range. Flagged that to staffs but there was nothing they could do. At least do something to the packaging to deter such incorrigible behaviour! I have stopped going to Aldi for eggs I no longer do my food shopping as much as I did at Aldi now and may not have to when I find better alternative litter elsewhere

Annett
Annett South East Queensland, QLD · 5 posts

Dishwasher capsules

Capsules have a terrible smell. I could not work out where the smell was coming from under my sink. Upon pulling everything out I realised it was the limited time dishwasher capsules, I had to throw them out.

Coco
Coco South East Queensland, QLD · 5 posts

Confidence 3 ply Ultra Soft White Tissues with Aloe Vera and Vitamin E.

I would go out of my way to Aldi to buy these fabulous soft tissues that didn't disintegrate in your hand while using but now that have changed their tissues to cheap and nasty. Same brand, same box but terrible tissues. I will go to Coles and get Kleenex now instead. Why do companies do that, get a great following and then cheapen their product. What a shame. I have attempted to write to the company but cannot find a review or complaint page for them.

TruthTeller
TruthTeller

Maryborough Victoria store DISGUSTING customer service.

I am on a low income and had got my grocery budget to under $50. It was all I was able to afford. After scanning my groceries and paying on eftpos the employee said that the transaction had been cancelled and didn’t go through. I was notified on my phone that the money had been debited from my account. She said I had to pay again.
I began crying because I did not have the money to pay again and all she did was argue with me and repeated the same thing over and over. I asked to speak to a manager and she said she was one.
Disgraceful ‘service’. I spent the next 20 minutes on the phone to the bank trying to figure out what had happened. Worst experience 0/10 and will tell everyone I know about it.

Tanya
Tanya · 4 posts

Carton of eggs

I'm not saying the quality of the eggs are crap...but I have checked the medium large and extra large and they are all the same size. Whether they be caged or non caged.,

goodgrief
goodgrief AU · 10 posts

Best Dry Dog Food with a good price

Sharon Mooney
Sharon Mooney Hunter Region, NSW · 3 posts

Salad quality

The rocket is consistently terrible ( wet) . ‘Use by’date 6 days away but already slimy- that is the norm in my experience . So sorry I gave them another go rather than choosing Woolworths

gairodwell
gairodwell

Will shop elsewhere

Also store Riverlink Ipswich Qld.
Shopped there yesterday, had to throw out bag of tomatoes today as they went rotten, poor selection in the meat department, very rude girl on the checkout, yelling loudly at my husband "not there, put it over there" when he went to put the shopping basket down. This is not the first time this girl has been rude but it is definitely the last time.would rather shop elsewhere.

Content88
Content88 Greater Melbourne (Metropolitan), VIC · 8 posts

Closing time is not 20 minutes to 8

Felix
Felix Sydney, NSW · 4 posts

Never buy ALDI Arabica coffee, rubbish and bad no coffee taste, falke reviews online

Very bad coffee and as described, no taste of arabica

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Ian G.
Ian G. Victoria · 33 posts

50/50

Some Aldi products are great, most in fact but it's a terrible place to do a large shop as their checkouts just aren't set up for it. I also dislike being treated as a nuisance because I have a full trolley.

Best to avoid all their chicken products as there is very little meat on them.

Very Disappointed
Very Disappointed Greater Melbourne (Outer), VIC · 2 posts

Worst customer service experience

Very Disappointed
Very Disappointed · 
Hellen David B.
Hellen David B.

Speediest check-out.

I love the speedy Aldi checkout. We don't need self checkout in Sebastopol these people are amazing. Always fully stocked. Always get a park.

Michael D.
Michael D. · 2 posts

Out of date stock

Bought Nescafé instant coffee in august but didn’t notice that the special offer chance to win $3000 in very small writing, expired the previous April!

Paul S.
Paul S. Sydney, NSW

Very poor customer service

Wayne T.
Wayne T. South East Queensland, QLD · 4 posts

Why would you

This company is owned by the German brose Albright.nothing comes back to Australia. Support the Aussie companies who give you a full choice of their own cheapest and also full brand names which Aldi always uses in their comparison against their unknown products??

not happy
not happy Sydney, NSW · 4 posts

Where’s the ricotta and spinach ??

These spinach and ricotta were terrible all pastry, where was the spinach and ricotta?? I wouldn’t recommend and I’ll not but again, waste of money, unfortunately I bought 2 packets the other will go in the bin

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Saskia P.
Saskia P. Illawarra, NSW

Disappointed

Ocean Royal mussels _only half opened so couldn't eat the rest .Big waste and disappointment

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Bella
Bella Sydney, NSW · 35 posts

Disgusting, tasteless, salty

Do not waste your money on the Pork & Fennel Meatballs in Fettuccine as it is disgusting.
Looks appealing in the packaging however give it a miss. Very salty, tasteless meatballs.

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Will H
Will H Melbourne · 12 posts

I’m not Down Down with Aldi having no stock.

Allow me to ask you a question. When you shop at Aldi, and there is no stock which then requires you to drive to Coles or Woolworths, does that make Aldi cheaper?

No stock at Aldi negates low prices.

Aldi, Different, not Good.

miki7788
miki7788 South East Queensland, QLD · 27 posts

Tried to Forgive after 3 Boycotts

Tamsin W.
Tamsin W.

Spinach agnolotti

Usually I love Aldi, but today we had their spinach agnolotti and it was BAD, different.
They may as well have left out the pasta and just provided a package full of salt.
We tried to get through a few mouthfuls, but our tastebuds shrivelled with every bite like a willy in the arctic.
My baby was crying. My husband was crying. Even my dog didn’t want the leftovers. Avoid this product at all costs :(

jelly
jelly Melbourne · 2 posts

Poor quality, lack of product range, unfriendly staff & not a pleasant shopping experience.

I hadn't been to Aldi for at least a year. The local Aldi had a very limited range of products, low quality, unfriendly staff at checkout, prices were not that competitive & I did not enjoy the shopping experience. I would rather shop at Coles - good product range, better quality, good specials &.friendly staff.

Lady Sapphire
Lady Sapphire Mid North Coast, NSW · 9 posts

Aldi Pricing

Kay
Kay South East Queensland, QLD · 14 posts

Forget Gardenline nasturtium trailing mixed seeds

Extremely annoyed at the time wasted as only 3 of the packet of 25 seeds germinated! Same conditions, quality seed raising mix and under a seed raising dome! Epic fail, so should have just bought them from my nursery. Packet was new and fresh seeds but i had out in garden with the seedlings to identify them, so now water damaged usually i don’t keep them so lucky i did this time.

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David
David

Long on promise short on delivery

Product very salty and tasteless
poor value for price point
Dish and packaging only good features
Suggest you delete from inventory

Paul
Paul · 3 posts

Aldi frozen fish Ocean royal not nice

Mia
Mia Greater Melbourne (Outer), VIC · 3 posts

Strong Acidic Smell, Almost Urinal/Fecal Like

Recently when I opened 2 packs of the Urban Eats Prawn Gyoza it instantly gave off a STRONG acidic smell which smells exactly like urine/fecal. I have been buying this product for 5 years, it never gave off this smell, only recently. It tastes the same but the smell is so strong that my eyes became all teary as I smelled it. Either there's too much acidity regulators or there's something else that's been recently added in the ingredients which doesn't sit right.

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