We recently moved from Melbourne to Queensland with Allied Pickfords. The packing was atrocious! We had kitchen utensils thrown in boxes with outdoor footwear, delicate items with no protective wrapping and many items lost in transport including the essentials box with all the bolts and screws to reassemble items. We used their storage facilities as the property we rented whilst building was significantly smaller than the property we left so therefore around 2/3 of our belongings had to be stored. When we had the storage items delivered many th...Read more

After Allied Pickford's rep visited our 3 bedroom property and assured us that they are professionals and will take care of our goods, we hired them to transport basic furniture and appliances to our new property 12 minutes away.
The movers arrived on time.
We were promised that all our mattresses will be wrapped in cover to ensure they stayed clean and hygienic during the move. THEY WERE NOT. The movers conveniently mentioned that they do not have any covers left. When they were relocated to the new property, they had dirt marks all over the...Read more

Never have I been so stressed with moving. Crew were late apparently after an added job and they rushed with absolutely no regards to our valued possessions. Crew at other end commented it was packed very ordinary. Artwork, bikes etc was promised to be boxed but were covered with wet coverings left on driveway during the rain. Boxes marked fragile were turned upside down, tubs were dropped and shattered. Seriously a horrible experience. Contact was made but ignored after many communications. Seriously could not condemn a business more. Better o...Read more

Worst decision using this shipping company. Took over 3 months to get my cartons delivered. They picked up early December from Sydney and then it sat in Sydney for months. I didn't get delivery in NZ until mid March. Should have built my own raft and floated it across myself.

They advertise on their website, 8-10 weeks for AUS to NZ, that's complete lies. In fact, on the phone the sales person told me its more like 4-6 weeks for delivery.

I started university here end of Feb and ended up having to buy a new computer, clothes, study gear etc.....Read more

Move from Perth to Hobart in Jan 2020
Worse move experience we have ever had

- Perth packers dropped a TV, pretended it didn’t happen.

- Hobart unpacker didn't assemble furniture as per contract, screws, and bolts missing from beds and furniture, didn't assemble furniture as per contract.

- TV that was dropped didn’t work, three months still no resolution or offer of compensation no replies to emails.

- Truck Driver tried to back-up our steep driveway after warnings not to, tore up and destroyed the drive, no compensation or even an apology, currently taking them to the small claims court in an attempt to recover repair costs....Read more

I am not able to comment on Allied Pickfords actual moving services as I didn’t get past the quote stage. We have a 4 bedroom house with a lot of antiques and heavy furniture. It is never going to be an easy move but the man who quoted the job just didn’t want to listen to me or consider what I thought the inherent difficulties of this move would be ie the need for smaller trucks(steep driveway) and to mobilise enough men to move all the furniture and boxes in one 12 hour day not the 4 days he insisted on etc. When I explained that Allied Pi...Read more

This is the first time I've left a review for a service which is an indication of how bad I found this experience. I chose Allied Pickfords because I thought they were a reputable company but I was mistaken. Interaction with office staff from the Darwin end was confusing and unfriendly. Upon arrival of my goods in Sydney I discovered that some large items had simply been thrown into the truck with absolutely no packaging resulting in them being damaged or completely destroyed. The Sydney unpacking staff were rude and unprofessional, not even in...Read more

Move from Perth to Tassie, 3 X 1 unit. We received replies from four removal companies and had them all come to our home to measure and quote. Once we received the quotations we realised that even though they all measured up the same amount of volume, there was a good few hundred dollar difference between their pricing. Allied Pickfords not only gave us the most competitive quote, but
Karen Dudding who came to measure up, was brilliant and walked me through the steps they would take in packing, transporting and storing our items. She also offe...Read more

Used Allied Pickfords to move from Sydney to country Victoria. Cost $8000+ and was to take 3 days to arrive at our new home. It ended up taking 8 days with an extra $1000+ out of pocket. You think you have the protection and care of a multinational company that puts customers first, the reality is you get a small office that is all about the profit before customer.

1. Our container arrived 5 days late due to a train derailment (unfortunately but understandable)
2. Consequently, we were left in a completely empty house with an 8 month old baby...Read more