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WA, Welshpool (Home Removals Office), WA, Bunbury, WA, Broome, etc...- WA, Bunbury
- Verified customer
Great job.
Done quick and no damage. Very good.
Would recommend. Good price. Showed up on time
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Brian and ChristinePerth, WA
- WA, Welshpool (Home Removals Office)
- Verified customer
Happy from beginning to end
From our first conversation with Tyler we were more than happy with the service we received. On the day of our move Tyler, Jesse, Paul and Nic did everything they could to make the move as smooth as possible. Even down to helping with suggestions as to where to place larger items of furniture to maximise light etc. Guys you were amazing and we cannot thank you enough.
Brian and Christine McGavigan
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- WA, Port Hedland
- Verified customer
Perth to Port Hedland
Our move was from Perth to Port Hedland.
3x2 house to a 2x1.
The move happened on time. I did feel once I signed the contract that the 'ask any questions' communication, friendliness stopped.
One of our draws had a leg snap off and it was just placed in the room, obviously they knew it broke because I found the leg in the draw, it would of been nice to be told about it. Other than that nothing else was broken.
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Laura hassettKimberley, WA
- WA, Broome
- Verified customer
Such an efficient service from start to finish
Very efficient on there response with a quote, very flexible, everything was done to a high standard with clear communication and customer service from start to finish was exceptional!
3 bedroom house from Perth to Kununurra, the move started on a Friday and was delivered more than 3,000K by the following week on Thursday. We also added the packing service which was great! Thank you to the amazing crew
1 comment
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J StackWestern Australia
- WA
- Verified customer
Best service and price out of several quotes received
Move from Perth to Tassie, 3 X 1 unit. We received replies from four removal companies and had them all come to our home to measure and quote. Once we received the quotations we realised that even though they all measured up the same amount of volume, there was a good few hundred dollar difference between their pricing. Allied Pickfords not only gave us the most competitive quote, but
Karen Dudding who came to measure up, was brilliant and walked me through the steps they would take in packing, transporting and storing our items. She also offe...Read more
1 comment
Allied P.Allied Pickfords
Hi J Stack,
Thanks for the feedback. I am glad to hear your move went well and hope you are now settled into your new home.
Thanks,
Allied Pickfords
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- WA, Welshpool (Home Removals Office)
- Verified customer
Professional job well done
I recently moved from Perth, WA to Batehaven, NSW. The move was big as we had lots of furniture and personal stuff in our 3-bedroom house in Perth. But Allied Pickford handled the move, including our car (a Mazda CX-5) very professionally and efficiently. The staff at their Perth office, in particular Shareen Byrne and Gina Berry were very helpful, professional and responsive to all our needs, changes and requests. On moving day, their staff (5 of them) were on time and they did a fantastic job packing our stuff and loading it up onto the conta...Read more
iner all in just 2 hours! Despite the devasting bushfires in NSW at that time, Allied Pickfords did their best to stay on schedule. In this regard, the staff at their Canberra office, in particular Kymberlee Smith, made every effort to monitor the situation and deliver my stuff as soon as the Kings Highway (from Canberra to Batehaven) was reopened. It was especially commendable that they did so on a Saturday. And a week later, another of their staff, Jarvis Duncan, promptly organised the collection of the empty boxes at my request. And shortly after, my car also arrived safely and in good condition. All in all, I am very happy, satisfied and even impressed with the service quality, performance and professionalism of Allied Pickfords. Everything was on time and nothing was damaged. I will not hesitate to use them again for future moves.1 comment
Allied P.Allied Pickfords
Hi H L Yeo,
Thank you for the feedback, I am glad to hear we managed to deliver your goods on time with the challenging conditions and hope you settle quickly into your new home in Batehaven.
Thanks,
Allied Pickfords
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Rinz BroomePerth, WA
- WA, Broome
- Verified customer
Excellent/Exceptional Service.
Customer Service by entire crew who helped me from the Broome and Perth offices was exceptional. Thank you Nicki in the Office and the boys who packed everything for me you were all so careful, kind and considerate. Definitely would recommend this company. They went above and beyond. Thank you for helping me move from a Broome 5 bedroom home to Perth. I received my belongings on time as promised and with no breakages. And have since organised another seperate delivery. Highly recommend this Company.
1 comment
Allied P.Allied Pickfords
Hi Rinz,
Thank you for the feedback, We wish you all the best at your new home in Perth.
Regards,
Allied Pickfords
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Review collected in partnership with Allied Pickfords
Don't use themPerth, WA
- 2 reviews
- WA, Welshpool (Home Removals Office)
- Verified customer
Excellent service
We recently used Allied Pickfords for our short move from North Fremantle to South Fremantle. The guy's arrived on time and were very careful with our belongings, all soft furnishings were wrapped in plastic to avoid getting dirty and other items were wrapped in blankets to protect them. We've moved several times and this was the best service yet. Would highly recommend them and will definitely use them again. Well done Roy and Andy who moved us. Thanks S & M B
1 comment
Allied P.Allied Pickfords
Hi,
Thanks for taking the time to leave us with a review. It is great to heard that your move to South Fremantle went well. All the best for your new home.
Regards,
Allied Pickfords
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- WA, Welshpool (Home Removals Office)
- Verified customer
No stress
I moved a portion of my house from WA to NSW, boxing up my personal belongings myself.
Allied Pickfords guys came on the day and at the time agreed and loaded my stuff into a shared container. They were fast, methodical and careful.
In NSW the devastating fires were very close to us the day my gear was due to be delivered and there was no problem (or added cost) postponing delivery for a week.
I would absolutely use them again
1 comment
Allied P.Allied Pickfords
Hi Liz,
Thanks for taking the time to leave us a review. We are glad to hear that you are happy and settled into your new home in NSW. All the best for the future.
Allied Pickfords
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J ParkGreater Melbourne (Metropolitan), VIC
- WA, Welshpool (Home Removals Office)
- Verified customer
Perfect job!
I've moved from Perth to Melbourne recently, and Allied Pickfords was extremely helpful. The salesperson kindly offered a very affordable solution, and the moving staff were right on time and really professional in moving all my stuff with extreme care. I see some negative comments about how their packing service was of poor quality, but I don't think any company could handle the packing to the customer's full satisfaction anyway. So I packed all up myself. What I particularly liked about Allied Pickfords was that they brought my expensive workstation in one piece.
I'd recommend Allied Pickfords highly and I will call them up again next time I have to move elsewhere.
1 comment
Allied P.Allied Pickfords
Hi J Park,
Thanks for taking the time to leave us a review on your recent move to Melbourne. Best of luck for your new home.
Allied Pickfords
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D TarrantSouth-Eastern Region, NSW
- WA, Kalgoorlie
- Verified customer
Excellent and efficient move
Large move of household items and two dogs to regional NSW; lots and lots of options for pet and vehicle transport (ended up driving over for a small break). Pets well looked after and most of all uplift to unload completed within 13 days. Seamless move. Thanks all involved especially Jack G for putting up with plenty of emails etc.
1 comment
Allied P.Allied Pickfords
Hi D Tarrant,
Thank you for taking the time to leave us a review. It is always great to hear about the good work of our removalists. Best of luck for your new home.
Thanks,
Allied Pickfords
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Margaret WebbKimberley, WA
- 2 reviews
- WA, Broome
- Verified customer
Wonderful stress free experience
3 bedroom house from Broome to Perth with two drop offs. the move went ahead as planned, with extra help from the crew. from the start it was awesome with the staff in Broome going above and beyond. this included the reception/admin staff. i can't say enough good things about this. It was also a very good cost compared to other carriers without the personal touches if AP
1 comment
Allied P.Allied Pickfords
Hi Margaret,
Thank you for taking the time to leave us a review! We love hearing about the great work of our staff in Broome. Best of luck with your new home.
Allied Pickfords
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- WA, Bunbury
- Verified customer
very good service
2storey house removal very good service from all that help in our move . this was our second move with Allied Pickfords, the first from NSW to Perth, so we didn't hesitate in employing Allied again some 14years ago, and there service was without incident form start to finish. The workers loading to unloading were very quick but with care, couldn't believe the way they took to there work.
1 comment
Allied P.Allied Pickfords
Hi Geoff and Linda,
Thank you for your review! All the best for your new home! Allied Pickfords
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Review collected in partnership with Allied Pickfords
Oesten LAU
- WA, Welshpool (Home Removals Office)
- Verified customer
Just terrible
Allied Pickfords moved my household / shared 20ft container from Australia to Europe finally arriving in December 2018 . My stuff was stored in Perth WA, roughly 4 months . In the beginning of the process everything was fine but finally they almost doubled the price of the move, simply ignoring our existing contract .They simply offered me another contract . By that time I have been already back to Europe .Under this circumstances its very hard to find another company, I was just able to bring the new price a little bit down but the new price...Read more
tag was still $2000 higher than the originally agreed one . On top of that they refused to send my dive tanks, not able to make a difference between a valve and a plastic dust cap . Without words . This problem was solved later but meant a lot of extra stress, very professional . Cant recommend this people .1 comment
Allied P.Allied Pickfords
Hi Oesten,
We regret to hear of your negative experience. So we can follow up with your concerns, can you please email through your name, contact details and job number (R/Plan) to [email protected].
Regards,
Allied Pickfords
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- WA, Port Hedland
- Verified customer
Moving with no stress!
I thought I had a complicated move....didn't want to even think about it! Moving from Port Hedland to Perth with little time and only just finding a house to move into. The crew were fantastic. Came early in the morning seamlessly going through each item and tagging for inventory while packing and loading to the truck. 20 odd plants having to survive the heat while being docked in Hedland 40 degree heat for a few days, that was my worry. Landed in Perth, all plants survived, nothing out of place and nothing broken. The crew were extremely helpf...Read more
ul and so polite, shuffling things for me in rooms and then ready to put anything back together for me. The move was flawless and there is no way I'll try to do a move again by myself, who I consider to be a 'master packer'! Well done crew, you did an amazing job, listened to your music and turned it into actual fun. Really enjoyed the experience :)1 comment
Allied P.Allied Pickfords
Hi Nadia,
We are glad to hear that we were able to help you with your move from Port Hedland to Perth. Great to hear that our crews were able to make your move fun!
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Double DMelbourne
- WA, Karratha
- Verified customer
They beat the best quote, and arrived on time, Perfect.
We moved from Remote WA to Melbourne, we packed everything ourselves in 11 big boxes, and 4 small boxes, sofa, fridge, washer, etc. We bought the boxes beforehand online for a cheap price, we also bought bubble wrap and a plastic cover for mattress. Basically we neatly packed everything and all the removlist had to do was neatly stack it in the container. It can be a lot of work for yourself but it saves you money and every single item we received came in one piece. In terms of the staff, they were professionally and helpful, and the removlist ...Read more
were professionally and friendly too as everything was neatly packed and made job super easy for them. My advice is to pack everything yourself, give yourself ample time and shop around for quotes. I’m extremely happy with allied Pickford as there communication and updates were spot on.1 comment
Allied P.Allied Pickfords
Happy to hear that your move to Melbourne went well. Thank you for your feedback!
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- WA, Welshpool (Home Removals Office)
- Verified customer
Fantastic customer service
I have moved interstate and Allied Pickford and their wonderful staff made it possible with ease, with sincere sincere thanks!
1 comment
Allied P.Allied Pickfords
Hi Michelle,
Thank you for the feedback. Glad to hear that your interstate move went well.
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FlashPerth
- 2 reviews
- 6 likes
- WA, Welshpool (Home Removals Office)
- Verified customer
Terrible service. They are rushed and don't care!
We moved from Perth to Melbourne. 4 bed house. The packing was terrible. They are just rush rush rush. You cannot see what they are all doing and they don't ask anything after they start.
We had more paper packed than stuff. We had one large box that had 4 rolls of al foil, baking paper etc. in it, nothing else. There were so many boxes I couldn't believe it. And guess what you have to pay for them!!
All the stuff that wasn't in boxes were dirty or damaged. Seriously just about everything had some sort of scratch.
They are hopeless at p...Read more
1 comment
Allied P.Allied Pickfords
Hi Flash,
We regret to hear of your negative experience. So we can follow up with your concerns, can you please email through your name, contact details and job number (R/Plan) to [email protected].
Regards,
Allied Pickfords
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AndySouthbank
- 4 reviews
- 15 likes
- WA, Welshpool (Home Removals Office)
- Verified customer
A disaster
Used AP from Perth to Sydney. They sent one man to pack an entire house - obviously as a cost-cutting measure. He raced through the job, and when half way through told us he didn't have the right materials or enough of them, and would come back the next day. When he came back the removal truck had already arrived. So he raced even faster. I suspected that the job was not going to be done properly when it came to a very delicate glass box, which I had specifically alerted AP to. They promised to provide special packing filler. On the day they di...Read more
dn't have any packing filler, so I had to provide a box of tissues to be used as packing material. When we arrived in Sydney and we started to unpack we found that none of my rare books had been wrapped or packed carefully. An 1846 1st edition of leather-bound works of Francis Bacon had had the spine damaged and the label torn off. Many of the other rare books were damaged, dog-eared, crumpled, crushed etc. These books are irreplaceable. Many were signed by the authors, most of whom are now dead. I called [name removed] and sent her pictures of the damaged books. The next day she had not bothered to call me back. So I called AP head-office and demanded to speak to the CEO. I spoke to [name removed], and he indicated that the CEO does not deal with customers! So when the wheels come off, the CEO is too important to deal with customers! And we are only half-way through unpacking. The remainder of the potential damage is yet to be seen. We have had glassware smashed, and the fridge is not working. When I spoke to [name removed] at AP head office, he said he would put me through to [name removed], operations manager in Perth, which went through to voicemail, and then cut-off. So I called back, actually got through to [name removed], and either the line cut-off, or he promptly hung-up. This is what happens when things go wrong with AP. [name removed], our contact, won't call - despite phone messages, emails and sms messages with photographs of the damage. [name removed], at head office, refuses to put anyone through to the CEO, because he or she is apparently so high and mighty they won't engage in anything 'customer facing'. [name removed] at the AP head office switchboard was not able to connect me to anyone at the Perth branch, and refused to put me through to anyone else. When I called back now for the fourth time, and spoke to [name removed] again, he said that if no one is available to speak to me he was not prepared to escalate the matter beyond the Perth branch, and I would have to wait for them to call me back later. When I said I was not prepared to wait, and wanted the matter escalated, he said to me "that's not going to happen" and then hung up on me. Earlier when I said to him I insist that I be able to escalate this issue, and if no one is available in the Perth branch, I want to speak to the Perth branch manager's boss at head office, [name removed] said to me too bad, there's no one else available! AP in an effort to cut corners provided ONE person to pack an entire house. It was obviously too much for one person, and the only way he could get the job done was (a) by rushing and (b) relying on me to provide packing materials. Now that I have had priceless books damaged, AP is nowhere to be found. They are NOT the careful movers. They are slipshod, unprofessional, and completely impervious to customer complaints. Their corporate culture is dismissive of their customers, and their customer service line is overtly contemptous. [name removed] refused even to reveal the name of his CEO. When I said to him I was going to blog this experience on-line his response was "go for it'. I will continue to blog this experience, blow by blow.Similar opinion? Write a review on ieatwords.com.au!
LeePerth
- WA, Kalgoorlie
- Verified customer
Worst experience ever
My company used allied pickfords for my relocation from Kalgoorlie to Perth. My house is a 4 bedroom house and allied pickfords did the packing for us. They picked up all my property on 28th of March 2018. On the 10th of May 2018, I called allied pickfords to deliver my property to my new home and I got told that some of my property got stolen from the Kalgoorlie storage facility. I reported to the police straightaway and then I found out from the police that my stuff was stolen during 4th to 5th of April. Nobody tell me anything until I called...Read more
. My property was delivered to Perth storage facility on the 9th of April. Lot’s of my stuff was missing and they didn’t say anything to me until I called them to organise the delivery. My TV, gas heater, vacuum machine, lots of clothing, all my wife’s cosmetics and makeup stuff, digital camera and even my wedding photos and etc. all got stolen from their yard. All allied pickfords ever did after that is to push me to the insurance company. They believe it was out of their control. However, my property was stolen under their care. A company which claims to be the largest moving company in Australia and they even have “The Careful Movers” under their company logo didn’t even apologise after what happened to my property(Finally got an apology from their national manager today the 2nd of July, after he told me Allied Pickfords won’t make any compensation regarding my losses). Until today I still tried to work with the insurance company to get the claim processed. I under insured my property due to I didn’t even think about my stuff could go missing. I still have a long way to go with the claim cause I lost over $100,000 just for the missing items and the insurance company SIRVA just want to pay less than $7,000. I don’t know whether allied pickfords should take any responsibility or not? But my common sense is they should do something about it.Similar opinion? Write a review on ieatwords.com.au!
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Allied P.Allied Pickfords
Hi Laura,
Glad to hear your move went well and we hope you are settling into your new home in Kununurra.
Regards,
Allied Pickfords