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Notice to Reviewers: Allied Pickfords has rebranded to Allied Moving Services.
Allied Pickfords WA, Kalgoorlie
4 bedroom house
Long
There were 2 and a bit loads - no communication regarding what to put in the part load Essential items were put in it that were required immediately for use.
Things were totally unprofessional, staff were rude and unhelpful
Coke cans, water bottles and cigarette butts left in drive way which I had to clean up. Other items that were due for packing found on the driveway and couldn’t careless attitude was given. Items in the kitchen left behind.
Many boxes were not named leading to mystery boxes on arrival.
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Read moreI would never recommend the Kalgoorlie branch to move anyone anywhere anytime. Very unhelpful. Asked for payment of dog transportation ASAP when in fact payment had already been made 5 days earlier. Very slack service in every aspect. It was the worst experience ever!! I have made many moves before and never have I come across such bad customer service!! In comparison the guys who did the unpack from Newcastle were super efficient, polite and a pleasure to deal with. Perhaps Kalgoorlie branch should take a lead out of the Newcastle branch.
Large move of household items and two dogs to regional NSW; lots and lots of options for pet and vehicle transport (ended up driving over for a small break). Pets well looked after and most of all uplift to unload completed within 13 days. Seamless move. Thanks all involved especially Jack G for putting up with plenty of emails etc.
Hi D Tarrant,
Thank you for taking the time to leave us a review. It is always great to hear about the good work of our removalists. Best of luck for your new home.
Thanks,
Allied Pickfords
My company used allied pickfords for my relocation from Kalgoorlie to Perth. My house is a 4 bedroom house and allied pickfords did the packing for us. They picked up all my property on 28th of March 2018. On the 10th of May 2018, I called allied pickfords to deliver my property to my new home and I got told that some of my property got stolen from the Kalgoorlie storage facility. I reported to the police straightaway and then I found out from the police that my stuff was stolen during 4th to 5th of April. Nobody tell me anything until I called...
Read more. My property was delivered to Perth storage facility on the 9th of April. Lot’s of my stuff was missing and they didn’t say anything to me until I called them to organise the delivery. My TV, gas heater, vacuum machine, lots of clothing, all my wife’s cosmetics and makeup stuff, digital camera and even my wedding photos and etc. all got stolen from their yard. All allied pickfords ever did after that is to push me to the insurance company. They believe it was out of their control. However, my property was stolen under their care. A company which claims to be the largest moving company in Australia and they even have “The Careful Movers” under their company logo didn’t even apologise after what happened to my property(Finally got an apology from their national manager today the 2nd of July, after he told me Allied Pickfords won’t make any compensation regarding my losses). Until today I still tried to work with the insurance company to get the claim processed. I under insured my property due to I didn’t even think about my stuff could go missing. I still have a long way to go with the claim cause I lost over $100,000 just for the missing items and the insurance company SIRVA just want to pay less than $7,000. I don’t know whether allied pickfords should take any responsibility or not? But my common sense is they should do something about it.
- WA, Kalgoorlie
- Verified
Nobody cared about CUSTOMER, We chose Allied to pack, stored, transit our home from kalgoolie to Per
Worst experience. Have been move interstate several time, this is our first time lost almost electronic appliances, clothes and cosmetics. We asked 4 bed room from Kalgoolie to Perth, our TV, gas heater, lawn mover, suitcases, clothes, humidifiers, blender and lots of items had been stolen from their depot over 5 weeks. While, nobody informed us immediately, until we arranged the delivery to our new home. The manager did not make any apology and care about customer and their valued items. He just told us it was broke in and we would figure out...
Read more what was missing. Nobody gave us direction how to make compensation. The manager asked us to make claim for home and content insurance. Shouldn't your company cover or take responsibility of our losses? As all the items. stolen from your depot,not from our home.
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Hi,
I am sorry to hear about your moving experience from Kalgoorlie. So I can investigate, can you please send me through your job details to [email protected] and we will review this.