Read also:
victa classic cut 18 lawn mower price dodo power and gas reviews harris farm glendale opening hours how good are bauhn tvs teka heat pump dryer review welling f700 stereo turntable reviewApollo Blinds
GraemeSydney, NSW
- 2 reviews
- Verified customer
Perfect from Start to Finish
Everyone from the Saleswoman at the Sydney - Silverwater branch thru to the person who measured up the blinds at our house to the installer were all on the ball, very friendly and a wonderful bunch of people. We are so happy with our three new blinds. Well done for a excellent job from a professional team.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
JudiTMid North Coast, NSW
- 2 reviews
- Verified customer
Great Service
Happy with the service, prompt quote, office staff always friendly and helpful. Was kept up to date with delays due to current pandemic. Installer very friendly, very happy with the shutters..
1 comment
Apollo B.Apollo Blinds
Hi Judith,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Susie H.South East Queensland, QLD
Worse Customer Service ever experienced
I ordered my blinds in Jul19. After several several chases, ALL from my end, also told I MUST pay full upfront, an install happened finally in Feb20. THEN I find, shutters don't match and now one shutters are broken. Faulted out and still waiting for a resolution. NO CUSTOMER SERVICE - told all sorts of lies. Result - still not blinds and $5K down.
2 comments
Apollo B.Apollo Blinds
Hi Susie.
As per phone conversation on Wednesday 29th April 2020, your installation was booked for Wednesday 6th May 2020.
Shutters takes 10-12 weeks to manufacture. Given the recent situation with Covid-19, it has caused more of a delay. ... Read more
I accept that although you are missing a few details here!!!
The order was Jul 2022 - so I am super surprised you even suggesting that COVID had anything to do with this debacle.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Apollo Blinds compares to other Blind & Shutter Shops
Know better, choose better.
rosemarie risgallaSydney, NSW
- Verified customer
Apollo Awnings
Service was prompt and kept to time
Installers were patient, worked dilligitently, did a great job and clean up was good
It was the right decision to go with Apollo
1 comment
Apollo B.Apollo Blinds
Hi Rosemarie,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very delighted to hear that you had such a wonderful experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Diane ChamberlainSydney Surrounds, NSW
- Verified customer
Great service
It was easy to order with such a great sakesman. Robert was very professional and friendly as were the installers. We are very happy with our blinds at this time
1 comment
Apollo B.Apollo Blinds
Hi Diane,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
We Love Our New Shutters.
So happy with our shutters from the team at Apollo Blinds, Dubbo. Fantastic, stress free service from first contact to installation. Very professional and helpful, great quality and great prices. Highly recommended.
1 comment
Apollo B.Apollo Blinds
Hi Shanel,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very delighted to hear that you had such a wonderful experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Love my new blinds
I Had excellent service from the Port Macquarie Office from the sales representative to the installation technician, not forgetting the office staff, who were lovely to deal with, I am very happy with how they look on my bedroom windows and am having the Sales Representative to come out and give me a quote for the lounge room.
1 comment
Apollo B.Apollo Blinds
Hi Vivian,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Jennifer WhiteSydney, NSW
- Verified customer
Excellent Service
Exceptional service from the office staff to the sales representative and the Installer. The Sydney store at Silverwater had easy parking, great display of blinds, the team were very helpful, and the quality of the blinds was excellent. Highly recommended. Thankyou.
1 comment
Apollo B.Apollo Blinds
Hi Jennifer,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Great service
Excellent service from the Dubbo Team, they quoted multiple options and helped my wife pick colours. Installation was painless and professional finish. Would highly recommend Apollo Dubbo and will buy from them again.
1 comment
Apollo B.Apollo Blinds
Hi Caleb,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very delighted to hear that you had such a wonderful experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Find out how Apollo Blinds compares to other Blind & Shutter Shops
Know better, choose better.
- Verified customer
New Blinds
Excellent service from the quote to the installation. I have dealt with Apollo Port Macquarie before and every time has been always in a professional, courteous manner coupled with a quality product.
1 comment
Apollo B.Apollo Blinds
Hi Tony,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very delighted to hear that you had such a wonderful experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Trish HunterMid North Coast, NSW
- Verified customer
Best investment.
Apart from the delay due the covid 19, service and product excellent. Was worth the wait. Thank you again and highly recommended. Relative got some in Canberra from elsewhere and already had back to be fixed up.
1 comment
Apollo B.Apollo Blinds
Hi Trish,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very delighted to hear that you had such a wonderful experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
New Blinds
The whole experience of getting new blinds was stress free, our windows were measured for us, we had a wide choice of different colours to choose from, all was done at our home. The installation was done beautifully. Very happy with the whole process.
1 comment
Apollo B.Apollo Blinds
Hi Julie,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Easy Peasy
Easy Peasy
To put it in a nutshell, it was easy. Was able to see the product in the showroom, salesman came and showed us fabrics to choose from, staff organised deposit and final payment over the phone, Technician came when he said he would. Easy.
1 comment
Apollo B.Apollo Blinds
Hi Barbara,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Lynne SohierMid North Coast, NSW
- 2 reviews
- Verified customer
Best thing I’ve ever done
Great decision made easy by experts. Would highly recommend to others Will use them again of course. If you are unsure about what options to investigate go to their showroom and enquire. They know what they are talking about and what will work best for your situation. Trust them. We did and weren’t disappointed.
1 comment
Apollo B.Apollo Blinds
Hi Lynne,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Angela L.
- 6 reviews
Great blinds and workmanship
Had 3 quotes, the salesman was very knowledgeable and gave us the best advice for the window configuration. The delivery was excellent and again great care to ensure the installation was flawless.
1 comment
Apollo B.Apollo Blinds
Hi Angela,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're absolutely delighted to hear that you had such a wonderful experience with us. Can you please advise which store you dealt with so we can pass your message onto the team involved. Thanks again and hope you have a great week! Kind Regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Apollo Blinds compares to other Blind & Shutter Shops
Know better, choose better.
- Verified customer
installation of blinds in the lounge room
The sales rep. came to my unit showed me the different blinds and measured up, all very professionally. The service and installation were great. The only problem i have is the policy of paying the full price before the goods are installed. It means i have very little come back if anything goes wrong. What if the installer fails to turn up? what if they install the wrong product? what if the workmen damage the premises? As i have already paid the full amount i have very little come back if any of theses things occur. Thankfully everything was great.
1 comment
Apollo B.Apollo Blinds
Hi Mark,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
WORSE CUSTOMER SERVICE ..... inferior product, don't waste your time or money
In Sept 2022, I engaged Apollo to provide a quote on 5 timber look blinds to match my existing blinds, same size slat and pelmet as my existing but different colour. On 21 Dec the blinds were to be installed, however I noticed that when the first blind was installed the pelmet across the top was double the size of my original ones, looked ridiculous and were not the correct ones. When I mentioned it to the installer I was simply told that they are "standard". My reply is that this is not what I ordered.
On 28 Dec, I visited the showroom and ...Read more
7 comments
Apollo B.Apollo Blinds
Hi Anna,
We are sorry to hear that you had a bad experience from us. Can you please advise which store you dealt with and an Order Number to verify your purchase. This will help us in our investigation.
Thank you... Read more
I dealt with the Silverwater store and my order no. is
......Sep. 18, 2022 SA367843-Syd-Richard SA367843
Apollo B.Apollo Blinds
Dear Anna,
We do apologise for the experience you have had with Apollo Blinds,... Read more
We have discussed with you the options available for fascias on Venetian blinds, the fascias that have been supplied with the order are the standard fascia for the range of blind you selected. The fascia that you have indicated you would like to change to is from another range and not standard. The samples shown to you in your home include a sample of the fascia piece. Our offers of a solution are still available Change the damaged pelmets over like for like with no charge or change the fascias to a different range for a cost price ($120.00 Approx $24ea) Please Contact Apollo Directly to organise the rectification works. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Ross BHunter Region, NSW
- Verified customer
Great product, Installation and Customer Service.
Fantastic advice in the home when being Quoted, product was delivered when they said no hassles, and the installation was completed without any drama. The whole process was easy to navigate and I would highly recommend the team. The finished product looks superb!!!!!!
1 comment
Apollo B.Apollo Blinds
Hi Ross,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're absolutely delighted to hear that you had such a wonderful experience with us. Can you please advise which store you dealt with so we can pass your message onto the team involved. Thanks again and hope you have a great week! Kind Regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Do not purchase anything from here!!!
We received the worst customer service I have ever had from a company through Apollo blinds at Newcastle/Belmont. The wrong shutter colour was ordered when we placed the order back in October 2022 and after blaming my husband the rep then admitted it was their fault and re-ordered the shutters. We were offered "paper blinds" to get us through the summer months. We have only just had them installed after 6 months of following up- being told dates for install that didn't eventuate, waiting on contact from the manager and then escalating to the NS...Read more
W franchise manager who spoke to us once and agreed how bad the service was that they didn't even offer to install the wrong coloured blinds to get us through the summer and then didn't bother to follow up again after saying he would meet with the franchise owner. We were expected to pay full price with not even an offer of a small discount for the inconvenience and poor service we'd received. There are many other companies around, please do yourself a favour and pick another I wouldn't wish our experience on anyone!Similar opinion? Write a review on ieatwords.com.au!
JenJMid North Coast, NSW
- Verified customer
Great product - Great Service
Brilliant service from the first phone call through to installation. We chose easy to use pully system outdoor blinds for a retirement unit. The colour and style just smarten up the appearance of the unit as well as doing an excellent job of keeping out the hot summer sun. The woven fabric still allows air flow and a great outlook without that shut in feeling.
1 comment
Apollo B.Apollo Blinds
Hi Jen,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a great experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Apollo Blinds
Questions & Answers
Robasked
Hi Mate,
How long does it take in time from the measuring time to the actual installation day?
Thank you,
Aboud,,,[details removed]
1 answer
Apollo B.Apollo Blinds
Hi Rob,
It would depend on which of our products you are looking for, we manufacture blinds and awnings in our Sydney factory as well as using manufactures from other factories in Australia as well as some from overseas.
Kind Regards,
Apollo Blinds Team
terryrasked
I find it very strange that for every poor review of Apollo blinds by a verified customer with history of other reviews, there are about 5 or 6 five star glowing reviews from unverified sources with no other reviews under their belts. Could these be coming from Apollo to maintain a high star rating? I suspect not many people write glowing reviews when they just get what they paid for, it’s more likely they review when they don’t!
4 answers
Many of the unverified positive reviews use the same terminology such as 'the whole process', 'from the beginning to end', 'every part of the sale', 'from the first contact' which is actually a warning sign according to product.review.com.au themselves. ACCC may be interested. Disclaimer: dissatisfied customer...
Apollo B.Apollo Blinds
Hi Terryr,
Apollo Blinds complies with the guidelines set by ACCC. We currently have 555 reviews including 383 excellent (5 star) reviews so we are not sure where you get “5 or 6 five star” from. The inference that we are fabricating reviews is false. All of our customers are genuine. Product Review guidelines do not make it mandatory to be verified as demonstrated in their statement: “At the discretion of our Moderation Team, we will ask for a proof of purchase after publishing a review.”
Apollo Blinds was recently advised by NCAT that they were surprised companies did not take legal action against customers who are clearly intent on damaging the reputation of a business. Clearly, no business in this world is perfect especially in a made to measure environment but we do have integrity.
Ok, let me start by saying why is this such an issue. I just put a simple review online of a product that i am extremely happy with and some sniveling tool bag comes on and questions my integrity.His opinion to me rates about as high as his iq of 5 or 6. I am an honest individual with integrity and I do not make comments that aren't warranted. I have no affiliation with Apollo blinds nor have I been offered any intensives for the comments I made. I take offence firstly at having my integrity questioned, secondly having my good intentions discredited and thirdly having to follow on with this crap. As a consequence I will not be doing anymore product reviews no matter how good my experience may be. I request that I no longer be contacted on this matter or any other. The only other thing I wish to say is this. The ACCC! Really? They are as effective at policing consumers rights as a labor government is at reducing the deficit.
Good bye.
mickasked
Comments about Apollo appear to be either in the best or worst category. This is a real concern as we do not need some of the issues I read above and there are over 100 of them in the worst case.
Do you use contractors to do your work? If so can I be assured of getting a good one rather than a dud?
Its important to us that we are not stuffed around this time of year especially as full sun on our floorboards will cause problems.
3 answers
Apollo B.Apollo Blinds
Hi Mick, Thank you for your feedback and question. We use a combination of contractors and employed staffs. If you could provide us with your postcode area, we can pass it on to our local branch to get in contact with you.
Yes, it is random depends on your luck. The installer we have definitely not recommended.
I have noticed that many of the 5 star positive reviews come from reviewers that have only ever made one review and have only been a member of ieatwords.com.au from the day the positive review was lodged. Seems unusual and would indicate that some are not genuine or that customers may have been asked to submit a review? I see you yourself have been a member since 2013 and have submitted several reviews. Perhaps just consider the verified purchases reviews or where there is a comment. For example out of 86 positive reviews 65 were submitted by first time reviews and only 21 where the review had come from members who had submitted other reviews or had a comment replied to, or verified purchase that indicated it was genuine. Disclaimer: I am a dissatisfied customer who would not recommend them.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Apollo B.Apollo Blinds
Hi Graeme,
Thank you so much for taking out the time to write a review about your recent experience with Apollo Blinds.... Read more
We're very excited to hear that you had such a wonderful experience with us. We will definitely pass your message onto the team involved. Thanks again and hope you have a great week! Kind regards Apollo Blinds Team