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- Verified customer
Moving house
Great service from beginning to end. Everyone was very helpful. I moved from a 4 bedroom house to a 3 bedroom home a few kms away. The boys arrived on time, they were very polite, considerate and careful. My furniture was stored in van overnight and delivered promptly the next morning. Again the boys were very professional, cheerful, funny and extremely careful. Would recommend to anyone.
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RACHEL TSouth East Queensland, QLD
- 9 reviews
- 1 like
- Verified customer
The best removalists we have ever used in about a dozen moves over almost 50 years!
Ashtons Removals on the Gold Coast is the most professional, caring & competent Removalist firm we have ever encountered!
Our removal was for a 'downsizing' from a large freestanding home at Broadbeach Waters to new ( but much smaller) apartment at Broadbeach. However our furniture & belongings had to be stored for a few days (or more); pending settlement for our unit.
From the initial visit to our home by their consultant, some weeks prior to the planned pickup date; to give a written quotation of costs involved, amount of removal cartons re...Read more
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Linda YTweed Heads South
- Verified customer
Moving stress free
We had a four bedroom home including all outdoor furniture, statues and plants moved. We moved Elanora to Tweed Heads South. The guys were right on time 7:30 am and and move incredibly fast and had us in our new home early in the afternoon . The men were fantastic, good humoured and very polite, they couldn't do enough for us. We would definitely recommend Ashton's to anyone looking for a incredibly professional removal company. Words can't explain how happy we were.
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Jayne MAU
- Verified customer
Ashtons Removals Top Removal Company
We used Ashtons on the Gold Coast to pack and do a house furniture removal recently. Erica was very professional and understanding. For the actual packing and moving what a great bunch of guys we had. Such hard workers, thoughtful, careful and nice guys. Great job Ashtons. Would highly recommend them, & everyone I dealt with they were fabulous. Would use them again.
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- Verified customer
Seamless and safe removals and storage
Both large and small moves involved. Each occasion excellent. Staff are helpful, extremely obliging in dealing with furniture and possessions are moved and stored with meticulous care.
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- Verified customer
Good job well done
We needed to move a theatre organ onto a new platform on the stage in our hall.
The job was handled efficiently and professionally, and in the time frame planned.
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- Verified customer
Move made easy
My mum recently downsized from a very large house and the whole process of selling her home of many years that she was very attached to was very stressful for her but from the very first meeting with Diane, mum felt at ease and wouldn't trust anyone else with her move. Diane assessed mum's needs accurately and efficiently. She clearly answered all mum's questions and never pressured mum into a decision. The move itself was only a short distance but had an added complication of everything going in to storage for 10 days. The fact that mum's...Read more
things were not being double handled to go into storage gave her peace of mind as some of mum's things have become frail with age but are high in sentimental value to her. The team were amazing in their care of lifting and packing everything up and constantly reassured mum along the way in a friendly and caring manner. They even moved some of mum's plants doing a special drop off. They were punctual and tidy in their work and very experienced and made the whole process easy and I would not hesitate to recommend them.Similar opinion? Write a review on ieatwords.com.au!
KiaSouth East Queensland, QLD
- 2 reviews
- Verified customer
Like watching removalist ballet
Ashtons moved a piano one suburb over for me down steep driveways and over steps and around tight corners. The piano was barely jostled throughout the move and no walls were touched at all. It was raining so they covered the piano and it's seat while it was exposed to the rain and dried their wheels before rolling over carpet. They even went above and beyond the call of duty and lifted the piano for me to put carpet protectors under the wheels once it was in it's new spot.
Overall I found the staff, including the receptionist, friendly, efficient and very helpful. The service was affordable, painless and comprehensive. If I ever have to move house again I will be calling Ashtons first. Absolute legends, thank you.
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Tinyrgold coast
- Verified customer
Moving experts
I have moved a complete 3 bedroom house with htese guys and cannot recommend them more highly. The expertise they brought on the day and the expereince was just what I was looking for. Helpful, very friendly and absolute lovely guys. The way they handle all the products was just what i expected. I couldn´t have chosen better.
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SteveHOPE ISLAND
- Verified customer
Disappointing and not very helpful
We moved from Carrara to Hope Island and although the removalists were pleasant enough, they were not very helpful. They arrived on time, took 2 hours to load the van but surprisingly took over 4 hours to unload, due to numerous breaks! In all our previous moving experiences it has always taken longer to load than unload.
We asked if they would help my wife and I assemble our 6 foot bed and were told quite bluntly that if Ashtons didn't dismantle the unit then they can't reassemble. My wife has arthritis in her hands, we are in our mid 60's ...Read more
and the bed requires at least 2 people to assemble. The 6ft mattress is very heavy and cumbersome. Needless to say, we were not impressed and this is the first time in 20 moves that we did not provide a tip. We will not be using Ashtons again in the future and would not recommend their service. Very disappointing all round.2 comments
We are very disappointed with your response concerning the 2 main issues raised and refute the points made about the delivery and access for the following reasons:
1. Your Assessor at the time of quo... Read more
ting for the removal said she was familiar with the development that we were moving to and the crew knew all about the access to the property as they had delivered to the apartments before. They were familiar with the access from the road and the provisions for the lift access, so the excuses the crew have given as to why the unloading took longer than the uploading are laughable.Similar opinion? Write a review on ieatwords.com.au!
RobynCBSydney
- Verified customer
Nothing was too much ch trouble!
I had some large furniture pieces I was moving form Nerang to Kingscliff. Coming up from Sydney to clear out my mothers house time was at a premium.
The booking was handled in a friendly and efficient way, accommodating my needs and timing with a can do approach. The guys arrived on time at 7.15am and we were packed and on the road within an hour. At the other end furniture had to be relocated to accommodate the delivery. By about 10am the job was done. The guys were helpful, friendly, polite careful with my things and nothing was too much trouble. I can't thank them enough for their help!! Great work and I would definitely recommend Ashton's if you are looking for help moving.
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GoldygaiGold Coast
- 13 reviews
- 10 likes
- Verified customer
ABSOLUTELY 5 STAR SERVICE
From the office staff who kept in touch prior to moving day, through to the movers & shakers, our relocation was professional and seamless. We opted to have all the wrapping and packing done, plus a week in storage between properties, and everything arrived in the same condition it was collected. The men on the truck couldn't have been more pleasant and helpful in what is such a tough job ... they are credit to the company. For a trouble free move, I do not think Ashtons can be beaten.
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- Verified customer
House Move
I recently had Ashton's move my three bedroom house from Brisbane to the Gold Coast.
I found them very efficient and the workers really friendly.
I would recommend their service for others.
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- Verified customer
Great peace of mind!
From my initial phone call to inquire about moving an antique grand piano, the service was great. Information was emailed promptly and on the day the piano arrived, the boys took plenty of time and care, with our precious cargo. All were friendly and professional from start to finish. Very happy.
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- Verified customer
Smooth and courteous
I moved from a four bed house on Gold Coast to south coast of NSW. The actual upload took about 5 hours in the rain. It all went very smoothly. My furniture was delivered on time and took about 4 hours to unload. The men at both ends were very good but particularly the ones on the Gold coast. They were very careful of all my goods.
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- Verified customer
Peace of mind
From the moment of arranging a free quote, to unpacking the last box after the move, Ashton’s Removals proved themselves to be friendly, helpful and accommodating of our every need. We plan to move again in 6 months and will definitely be booking them in. On the day, the boys were especially helpful and a real blessing. It felt like they were your mates and had your back!!
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- Verified customer
Professional, friendly and caring
From my initial phone call through to the completion of the move, I was very impressed. Everyone was professional, friendly and respectful. The move was a short distance but included a second drop off at another suburb. The crew were extremely obliging and helpful making sure the correct furniture was dropped off at the correct addresses. The crew went out of their way making sure the furniture was placed correctly and all boxes were put in the correct rooms. The crew were very hard workers!
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DennisOnTheCoastGold Coast
- Verified customer
Efficient, friendly, professional.
Four bedroom house, but not full of furniture. Only moved several kms to the next suburb. All went to clockwork from start to finish. Very impressed with the professionalism of the team. These guys are hard workers!
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- Verified customer
Quick response, well organized
very basic furniture without any domestic contents and belongings.
That is short distance.
Yes, they gave me a ring before they arrive.
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Alter IgorMurwillumbah
- Verified customer
Ticked All Our Boxes!
We moved 100 km from a 4 bedroom to 3 bedroom house. Because there was a 4 week time lag between leaving our old home and taking up residence at our new place, Ashton's stored our furniture in their warehouse for that period. All of the services provided by Ashton's were professional, efficient and tailored to our personal needs. The lady who came to assess our needs was thorough, precise and submitted the quote to us on time as promised. The removalists were friendly, cooperative and very well-organised. We were won over by the storage system employed by Ashton's, which involves the use of modules stored in a weather-proof environment. Thanks to Ashton's our move was trouble-free!
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Questions & Answers
Kerry d.asked
Roughly how many storage creates would it take to store anaverage a 3 bedroom house?
2 answers
Sorry, no idea. How long's a piece of string? What size crates? How packed are the rooms?. I found the people at Ashton's to be very helpful so I'd suggest ringing them direct.
Haha yes I am waiting for them to come and quote. Just checking prices while I wait, time is running out.
Fela Duceasked
how much is the average monthly storage fees charged by removalist if you have to store before they deliver to new address?
4 answers
Sorry, can't really answer this question as it depends on how much you have to store. Great company though, and would recommend them to anyone.
Gee sounds like an ad
Good afternoon Fela. Grace is correct in advising that the storage rates depend on the volume of goods that you have to be stored with us. As you are aware, we store goods in modules and our storage rates depend on how many of these modules a client uses, but so that you know, for the first module we charge $25.00 per week and for each additional module it's an extra $20.00 per week. Therefore, if you had 5 modules of goods in store the weekly storage charges would be $105.00 per week - so for a four week month you'd be paying $420.00 and for a five week month you would be paying $525.00. We do only charge for the storage up to the date that the goods are delivered so if you've paid your storage in advance, any applicable refund would be paid back to you following delivery. I hope this helps but if you'd like more information please call the office on 07 5527 9700. Thank you.
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AJ B.Ashtons Removals
Hi Steve
We were very disappointed to read that you were unhappy with the service we provided during your recent local removal. Ashtons Removals strives to provide the most professional removal servi... Read more
ce on the Gold Coast, so we welcome your feedback and will aim to provide a better service to our clients moving forward.