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12 questions from our users

frosty

frostyasked

Have just purchased this machine and noticed that there is a significant amount of steam coming out of the vent at the bottom left of the door, is this normal?



1 answer
Andrew
Andrew

Hi - I have found the same problem, and it may be damaging our new vinyl floor. Did you find a fix?
Andrew


Kuuko

Kuukoasked

D5436WH (White)

Hi. I purchased the this dishwasher in 2016.
It was working fine u text you later recently until it showed the F11 error code.

I cleaned the filter, emptied any excess water and pulled then yellow plastic thing and placed it right back in.

I turned on, and it worked.



A few days later, F11 showed again.
Did the same process but this time, the cycle would start, but stop half way through with F11.

I followed the same process.

I waited about 1 week and turned it on again, and same thing.

It seems that the water is not pumping up.



It’s so frustrating as it’s only been 3 years since the purchase and we are out of warranty.

Is there anything else we can do before spending money on the plumber?

Thanks.

No answers

Cath T

Cath Tasked

D5436SS (Stainless Steel)

Good morning, I went to clean the fine filter this morning and there was water sitting in the tub under it. Can you please advise what I should do? It is about 4 mths old.
Thanks

1 answer
Mr Squiggle
Mr Squiggle

Hi Cath,
I cant see if you had a repy to this.
It is great to hear you are taking care of your investment. Water in the sump is quite normal. All brands of dishwasher will have water left under the filter grate after the final rinse. So dont worry about it.
If you are wondering how I can be so sure of this. I have been an account manager for Asko, Miele and F&P. I have worked in appliance retail for nearly 20 years.

I hope this reassures you.


Marie O

Marie Oasked

Hello Asko. I want to buy a new dishwasher. I own a D3120 and have had it 14yrs.
Can you compare the difference between the D5436 and the D5456 for me please. They both seem similar in function and price.
Which model is the most recent?
Thank you

3 answers
Dave
Dave

Don't do it. We made the same mistake. The new asko's are terrible. We just got burned on a circuit board and now they won't even repair it.

glamdol
glamdol

Yes asko are rubbish quality selling at top end price not like old asko all rubbish today

Bec
Bec

Hi, I’m looking at this Asko or a Miele? Is the Asko all bad nowadays?


Icarus M

Icarus Masked

D5436SS (Stainless Steel)

I’ve had this model for around 6 months
Just now it won’t cycle properly
It’s staying on rinse and will keep going for hours on the Eco and normal function
I tried unplugging it but nothing seems to work
Now I’m stuck with stale dirty water that won’t drain!

What should I do?

1 answer
Phil
Phil

I am sorry but I personally have no idea, why this is happening. Have you checked the filters at the bottom. If it's only 6 months old then it should still be under warranty and you could call a technician


GLENN

GLENNasked

D5436SS (Stainless Steel)

The dish washer is not washing properly dishes still dirty.
Washer has been cleaned.Any help?

2 answers
heather
heather

We have the white model. But I guess the functions are the same.
We found, as we are on tank water, and run a UV filter on all water that comes into the house, it can effect the way certain brands of dishwashing products work.
We have good success with Fairy and Finish brands....but only with the types in those brands that have the dissolving wrappers..Hard, solid tablets of any brand don't dissolve properly ....but we ARE on tank water!

I cannot comment on how the Asko works on normal town water..
If, after changing brands if tablets, you have no success, I suggest you contact ASKO for a service call

Matt
Matt

Perhaps have your water tested for hardness. If you look back to your owners manual, there will be a section discussing this and what is needed to address water hardness if it is an issue. If you are in a capital city on the east coast, this is probably not a problem, but don't take my word for it of course. As Heather suggested, a phone call or email to Asko should be your first port of call and they may be able to answer the water hardness question for you also.


RJC

RJCasked

D5436SS (Stainless Steel)

I note another owner has electrical problems with the d5456ss. Our dishwasher is near new and we have had the electric board replaced. The dishwasher still will not always start a cycle, intermittent problem. Is this a known problem with thus model - frustrated owner......

2 answers
Monique W
Monique W

Hi RJC, I've had no problems whatsoever with my D5436.
MW

Dudley Dawson
Dudley Dawson

Mate same story, even when the dishwasher is not been used the cycle button runs around and around the dial, beeping, Asko came out replaced the whole inner elec board, low and behold it's back to the same old tricks ?? very peed off !!


Michael W

Michael Wasked

D5436SS (Stainless Steel)

Had this dishwasher about 6 months and found that every so often it stops after 15 to 20 minutes. Does not happen every time we use it. I have finally worked out that it only stops when we are using the microwave at the same time. Plugged other appliances into the same power point as the microwave with a greater wattage and that does not affect it. Soon as I turn on the microwave the dishwasher stops. Has anyone else found this?

3 answers
kim h
kim h

sorry have never had this happen (wierd) the only thing i can think off is that may be the m/wave is sending out a pulse that the d/washer is picking up

Aarzed
Aarzed

I've read another post with someone saying the same thing. In their post (See reviews). They say it is apparently a known problem as they have seen others with the same issue. If this is the case, under Australian consumer law you are entitled to a repair, refund, replacement.......your choice. Call Asko and ask for you option. If it is that obvious, take a video of the issue and send it to them to prove your case. If not use the video in the consumer tribunal to prove your case.

Michael W
Michael W

ASKO were very helpful. It is an issue with the microwave sending out a pulse wave. ASKO assisted without any fuss Very happy with their response


Wendy walker

Wendy walkerasked

D5436SS (Stainless Steel)

I have just bought the Asko D5436 and I want to know why there is no medium length cycle. The choice is 20 minutes or a minimum 2 hours????

1 answer
Rita
Rita

Seriously I gave a review on my experience of the ASKO dishwasher I am NOTa dishwasher designer !!
Nor to I know the reasoning behind what programs are on dishwashers


Liz

Lizasked

D5436SS (Stainless Steel)

ASKO 5436 Dishwasher
The electronics seem to have a mind of their own. Lights up as usual but the dishwasher will not start when "start/stop" button touched. Sometimes it does start, other times it doesn't. Occasionally it start but stops after about a half hour not completing its cycle.
Now what????

1 answer
Rita
Rita

Well as I am not a dishwasher technician I cannot advise you


ACK

ACKasked

D5436SS (Stainless Steel)

I just got a new D5436. I noticed that when the dishwashing cycle is finished, the dishes are cold to touch. Is this normal?
Most dishwasher I know are steaming hot when cycle is finished.
I also checked the air coming out from the vents on the door and they were room temperature.

1 answer
Mainspring729
Mainspring729

It depends on whether you have set the high temperature button on. See page 2 of the OPERATING INSTRUCTIONS. They call this the LONG DRY. See page 7.
It probably uses more electricity, but with solar panels and running it during the day, we don't mind.


Nick

Nickasked

D5436WH (White)

Can you please tell me when this model dishwasher was released specially the asks face lift?

1 answer
Asko
ASKO A.Asko

Hi Nick,
The D5436WH was released early last year (2015).
If you have any further questions about this model, please email us at [email protected] and I would be happy to assist.
Kind Regards,
ASKO Customer Service


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