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M SwainBusselton
- 2 reviews
Courtesy and Consideration at Busselton Automasters
Jason Bearsby and his team have been tending to my 2006 Ford Explorer since 2016. It is refreshing to experience their courtesies, their knowledge and insights into my car's conditions and servicing needs. Furthermore, Jason understands my needs as a customer regarding timing and costing of servicing projects.
Best care and servicing I have experienced in WA over the past 60 years!
1 comment
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EllenSouth West, WA
- 3 reviews
Best car service
I had my Ford Kuga serviced at Busselton Auto Masters and can't fault the customer service from Jason and the car service from his team. My car hasn't gone so well. Great job and highly recommend them
1 comment
Auto MastersAuto Masters
Thanks so much for the feedback Ellen, it's really appreciated.
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RIP off artists
Charge 300 for a service and dont change air or fuel filter then want to charge extra 450 to change those 2 filters and flush break fluid.
Cannot believe this is correct at all.
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Couldn’t write me a quote and invoice doesn’t break down costs.
Went to Kalgoorlie store and the manager would not have a quote written before the job and would not write down the issues i had on a report. Claimed they were too busy, but when I dropped the car off at 5 to 5 all the mechanics had already knocked off and I saw a game of cards on the table. Either take your time to write a report or make sure you are actually doing the job if you are that busy! When i got the invoice it did not break down the costs properly. So i don’t know how much i paid for parts and the labor? This is just a bad way to run your company. Would never recommend anyone take their car there. The manager was cocky and shameless as to try to get the most money out of me and I find it disgusting.
1 comment
Auto MastersAuto Masters
Hello, to enable us to continue our investigation, can you please either provide an invoice number or contact our Head Office on 9316 1117 to discuss
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Chelsea.BBusselton
Great service, will be back!
First time having my car serviced at Automasters Busselton and won't be the last! Reliable, prompt, informative and very helpful with my car today! Big thanks to Brenton, Stephen & the team. Very pleased!
1 comment
Auto MastersAuto Masters
Hi Chelsea, thanks for the feedback about your experience, we really appreciate you taking the time to let us know!.
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Gary
- 2 reviews
Keeping us safer on the roads
We had a follow up service after our first initial service and found Auto Masters kept to their professional standard. We can recommend them to take care of your vehicle.
1 comment
Auto MastersAuto Masters
Hi Gary, thanks for the feedback, we really appreciate it
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Jo. LMandurah
Not going here.
I had to get some written quotes for a new radiator for a manual 2002 Nissan pulsar Q. The guy at the front desk was very friendly and quoted me $690 to "Supply and fit radiator including coolant flush". No replacement hoses. Plus it comes with a bonus 6 month warranty!!! bargain. Any way I'm going to the other business that quoted me $480 with a pressure test and a 12 month warranty.
1 comment
Auto MastersAuto Masters
Hi Jo, we would like to discuss your review further and invite you to call our head office on 62625288 when convenient.
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Marion MacBusselton
- 3 reviews
Top Service
Ryan who is very young was polite professional and assertive and could not do enough for us we were extremely impressed with his maturity in dealing with us
1 comment
Auto MastersAuto Masters
Hi Marion, thanks for the feedback
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GerhardPerth
By far the best service in the country!
I am always absolutely overwhelmed by the level of service I've received when taking my vehicle in to Auto Masters Bunbury. The service and quality of workmanship is impeccable! Their customer service is second to none! Very highly recommended to all! Thanks for the great service!
1 comment
Auto MastersAuto Masters
Hello Gerhard. Thank you for taking the time to post a review on your recent experience at Auto Masters. We appreciate your feedback and we hope to be of service in the future.
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Find out how Auto Masters WA Country compares to other Physical Shops
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Abused and old parts used
absolutely horrible service, asked them for NEW parts on our car and they only gave us reconditioned parts, leaving us with a nearly $1600 bill charging us new prices for our old parts back, as well as now my car doesn't work and i am having to call RAC to get my car going again.
0\10 would never go back here. taking these guys to court for selling un reliable parts and bad service just because they think i don't know anything about cars.
1 comment
Auto MastersAuto Masters
Hello kaite. Thank you for taking the time to post this review. We would like the opportunity to discuss this with you further to resolve your complaint and invite you to please call us 6263 5288 at a time convenient to you.
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WannabreakMandurah
Rip off
Put ute in for service in early April for a $298 service, then told cracked head etc etc, $8,000 later, refused to supply a detailed account. Now taking further action, stayed tuned.
2 comments
If possible review rating would be 0 out of 5. And who are Automasters Official?
Paid twice for gasket kit, paid double for another head. 20 very qualified deisel mechanics informed should of only cost $3,000. Caretake manager was just wanting to hide the ripoff he was about to ... Read more
do and just wanted to talk about how many fishing rods and how many guns he owned, AND THIS IS THE TYPE OF PERSON AUTO MASTERS EMPLOY.Similar opinion? Write a review on ieatwords.com.au!
Black belts in car mechanics
Was in serious doubt to finding a trustworthy mecanic comp in the south west, after 5 places I spoke to auto masters in Busselton.
Neil answered the phone promptly and helped reassure me on my current car woes (timing belt, water pump, front brakes ) and even topped up my coolent ! Legends !
It was nearing Mother's Day weekend however Neil did an amazing job getting my car in and started, he called me when parts had been ordered and pricing, I enjoyed his professional manner over the phone, then I was called after they had seen what was nee...Read more
ded to sort/replace on my car. Originally I had asked regarding price and was given a very close estimate which is impressive. With these guys at auto masters busso I have finally found somewhere to take all my cars! Cheers again1 comment
Auto MastersAuto Masters
Hello Lee. Thank you for taking the time to post a review on your recent experience at Auto Masters. We appreciate your feedback and we hope to be of service in the future.
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Put my wife's car into Auto Masters Mandurah was serviced and informed that fuel injectors may need
Put wife's car into Auto Masters Mandurah, W.A with a slight miss. Service was done and two days later complete engine failure mid road. You would think diagnostic check should have shown something. I now have an engine to remove and get to a reconditioner and no car. Seriously?
1 comment
Auto MastersAuto Masters
Hello. Thank you for taking the time to post this review. We would like the opportunity to discuss your complaint and invite you to please call us on 62635288 at a time convenient to you.
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johnBunbury
terrific service
45000 warranty service very helpful will go back passed on there ''nothings to hard attitude'' to my daughter, There pricing was great thanks mick and crew.
1 comment
Auto MastersAuto Masters
Hello John. Thank you for taking the time to post a review on your recent experience at Auto Masters. We appreciate your feedback and we hope to be of service in the future.
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Questions & Answers
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Auto MastersAuto Masters
Thank you for the wonderful review, we appreciate this and your business. We look forward to being of service again.