bandit85Perth, WA
- 2 reviews
Mixed results, approach with caution
Have had good and bad experiences at Auto Masters, the latest service cost me an extra $82 as Auto Masters over tightened the spark plugs they installed in my Falcon and cracked 3 of 4 of the insulators, causing the vehicle to misfire at high revs. Had the spark plugs replaced at my extra cost else where and all is well.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
M SwainBusselton
- 2 reviews
Courtesy and Consideration at Busselton Automasters
Jason Bearsby and his team have been tending to my 2006 Ford Explorer since 2016. It is refreshing to experience their courtesies, their knowledge and insights into my car's conditions and servicing needs. Furthermore, Jason understands my needs as a customer regarding timing and costing of servicing projects.
Best care and servicing I have experienced in WA over the past 60 years!
1 comment
Auto MastersAuto Masters
Thank you for the wonderful review, we appreciate this and your business. We look forward to being of service again.
Similar opinion? Write a review on ieatwords.com.au!
Spenser
- 2 reviews
Automasters Reynella
I have only been to the Reynella branch (as far as I can recall), and they have always been very helpful. I first went there a few years ago (when there was a different team), to correct poor suspension work done by Pedders Marion, which got resolved (except for trying to get the additional $160.00 cost compensated by Pedders).
Currently, I get my work vehicle serviced there, and as I used it constantly, they are very accommodating and understanding, performing work as much as possible around my availability. The last time they were all flat c...Read more
1 comment
Auto MastersAuto Masters
Thanks for the great feedback Spenser
Similar opinion? Write a review on ieatwords.com.au!
Find out how Auto Masters compares to other Physical Shops
Know better, choose better.
zidorius iwanantesMetropolitan Adelaide, SA
Trusted them but let down
my engine warning light was on although car was purring like a kitten ran perfect Brought my Ve Calais to auto masters to put new timing chain in and plugs and coolant hoses I handed over 2500. automasters Elizabeth SA said it needed a new timing chain plugs and coolant hoses, they told me after I Paid 2500 that one of new plugs might be faulty as it has a miss and if miss don't stop after a good run bring it back in, now after 2 hour drive it hardly runs at all .tomorrow I will take it back and ask them to fix it and make it run perfectly like it did when I brought it in, I always trusted them but now I don't
3 comments
took it back this morning they said its under warrenty they will fix it, I tried explaining to them that the last owner a member of a bike club owned car before me and he was annoyed that I asked his ... Read more
about any problems with car as it ran perfecly when he had it as it was before I took it to auto masters and offered to send his mechanic friends there who have worked on the car before and who knew the car very well so auto masters could rule out any other problems with car, Auto-masters said its a fault in new spark plugs and they will fix it for free and not charging as they should, I asked them why they gave me back the car when it was running like a pig missing and missing that it never did before and they did not want to answer that question. Auto masters staff said they will fix it and will not fix anymore of my cars as I threatened them but I was not threatening them in anyway only trying to pin point anymore problems I am shocked shaken and disappointedWell got car back and they did fix it, the motor has greasy hand prints all over motor cover but they definatly fixed the miss they caused by putting faulty spark plugs in it, I asked them again why g... Read more
ive car back that has a miss fire or spark plug fault in it in the first place but they still don't answer me none of them standing over me the mechanics and staff could answer this question but I was warned never too come back there. I am very happy about that because auto masters are not reliable mechanics.Please anybody who reads this do not go to auto masters to fix your car you will be sorry
Similar opinion? Write a review on ieatwords.com.au!
DoepMetropolitan Adelaide, SA
- 2 reviews
Great service from Flinders Park
Ive taken my car to the Flinders Park branch for a couple of things other than a major service. Tim Morgan has always be great - very honest and cares about his customers. He and his team are very thorough and efficient. I did try a mobile service business the previous service and they are no comparison to Auto Masters Flinders Park. Wont be making that mistake again..
1 comment
Auto MastersAuto Masters
Thank you Doep
Similar opinion? Write a review on ieatwords.com.au!
Over priced
I had a voucher that stated 1 free log book service includes 2 hours labour worth$200 only gave me $99 off. Complete rip off dont go there is my opinion.
1 comment
Auto MastersAuto Masters
Auto Masters has been unsuccessful in trying to find 'Sean B' to discuss his review. We urge him to call the SA State Office on 08 82717833 to discuss his issue.
Similar opinion? Write a review on ieatwords.com.au!
RichMetropolitan Adelaide, SA
- 2 reviews
Car Service and Repairs
I went to Automasters at Glenelg. Boris and his fantastic team of qualified mechanics serviced my car and repaired some important issues. I can highly recommend them to anyone. Thanks
1 comment
Auto MastersAuto Masters
Hi Rich, thanks for the great feedback, we really appreciate it!
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GordonMetropolitan Adelaide, SA
Great service from a great team of experts
I had Jim and the guys fix my work van. They were fast, efficient and easy to deal with. I will recommend Auto Masters Port Adelaide to ALL my friends.
2 comments
Auto MastersAuto Masters
Great review, thanks for the feedback Gordon.
Your welcome. It is hard to find vehicle repairers that care and offer great service and understanding that Auto Masters Port Adelaide does.
Similar opinion? Write a review on ieatwords.com.au!
ManualMurray Mallee, SA
Not a happy customer
Friday before long weekend took my vs ute to have fuel tank taken out to replace a hose which was cracked and omitting petrol fumes,could not drive all weekend for strong petrol smell,told to take it back Tuesday after long weekend where they must of flushed out tank bay with some strong chemical over two weeks later can`t drive ute as still smells bad causing head aches. Still trying to wash away strong smell.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Auto Masters compares to other Physical Shops
Know better, choose better.
Shel S.Perth, WA
AutoMasters Rockingham
Even one star is being too generous to be honest.
Spent over $800 here to find out the cause of why our check engine light had come and get all that was recommended by them, fixed to clear it.
*They guaranteed us these parts being replaced were going to fix the issue of our car before we gave them the go ahead to carry out the work, because as I said to them, $800 is a lot of money for us*
Once the work was done, the report we received was vague noting possible faulty parts that COULD be the issue??? But being the 'AutoMasters' they claim ...Read more
to be, surely I thought they could figure it out, and not charge us skyhigh prices for things that aren't necessary. A week after using AutoMasters, we find the check engine light is back. We take it back to get it checked again due to the 6 month warranty period promised on work done by them. But no surprises, more money needed for another 'fix' they've found.Similar opinion? Write a review on ieatwords.com.au!
thepett
- 2 reviews
Excellent Customer Service
I’m a regular Norwood customer and despite a small diagnostic hiccup with my car the manager more than made up for this, so I remain a loyal and happy customer
1 comment
Auto MastersAuto Masters
Thank you for the feedback
Similar opinion? Write a review on ieatwords.com.au!
Peter HealeyPerth, WA
Genuine complaint
I had my car serviced and had my brakes done at Auto Masters. After having the car for a day they said that they couldn’t reset the computer and could I bring it back for 10 to 20 mins in the next couple of days as they would get a different tool to reset it with. I took it in a couple of days later and after an hour they still could not reset it and could I drop it off for a day so the could look at it again.
As I’m a carer for my wife(stroke) I said that all I could let them have it for was half a day.
I dropped it off and was given a loan ...Read more
Similar opinion? Write a review on ieatwords.com.au!
Abdurahim E.Perth, WA
They didn’t change the Aircon filter, didn’t adjust the hand brake . Charge me 789$ I don’t recommend. Very bad.
didn’t change the Aircon filter, didn’t adjust the hand brake. I asked them to check noises that comes under the brake. that but they didn’t! That are very bad service
1 comment
Auto MastersAuto Masters
Hello Abdurahim, so we can continue to look into your review, are you able to contact head office on 93161117 and provide them with your invoice number.
Similar opinion? Write a review on ieatwords.com.au!
PaulPerth, WA
Thank you
Brett at AM Baldivis was extremely helpful and saved me considerable amount of money as he persisted till he found the problem was only a switch. I had been quoted by others 10 times the amount to fix. So grateful to the whole team. Will definitely get all my business from here on
1 comment
Auto MastersAuto Masters
Thank you Paul
Similar opinion? Write a review on ieatwords.com.au!
tonyWestern Australia
rip off
was never called and updated about a price, informed them the dash came up with a error, they took that as fix without consulting . car was in for its 40 k service and now 3 k down the line it has come up with change oil . total rip off
Similar opinion? Write a review on ieatwords.com.au!
Find out how Auto Masters compares to other Physical Shops
Know better, choose better.
StevePerth, WA
Automasters Rockingham
Scammed a Grandmother was quoted 75 for service ended up paying 725.
Complete fabrication of things needed on invoice.Older people beware these are the ones they target and seem to be ok on the younger ones.
Similar opinion? Write a review on ieatwords.com.au!
LaceyPerth, WA
Loyalty to customers!
After being a month out of my warranty for my timing belt last replacement, the wonderful gentlemen at auto masters in Gwelup replaced it with no cost. WONDERFUL!
Highly recommend
1 comment
Auto MastersAuto Masters
Thanks for the great review Lacey
Similar opinion? Write a review on ieatwords.com.au!
TAZZPerth, WA
thanx for sorting out my viehicle
i put my veihicle in for repairs as it was having some power issues and it was sorted cheers Lindsay and Martin and the team at the shop in forrestfield
1 comment
Auto MastersAuto Masters
Thanks Tazz!
Similar opinion? Write a review on ieatwords.com.au!
jaydesammutPerth, WA
Joy ride
Hi today I had my car aircon regassed and the condenser replaced at your high wycombe (Perth store) and I've noticed that 3km have been added to my car mileage. I'm not very happy as I was very storm with saying my car is not to be driven as it is 1100hp and I think the mechanics used this as an excuse to test drive the power in my car. I'm not sure how they were driving it on the road but I'm not very happy as this is my pride and joy. And questioning why my car had to travel 3km to see if the aircon works after regassing when you can do this ...Read more
with the car in neutral. You have lost any potential dealings with me or all my friends and I will be posting this all over high wycombe groups to inform potential customers that your workers will not obey customers directions and thrill ride at there own willSimilar opinion? Write a review on ieatwords.com.au!
Reliable, trustworthy service
"Wouldn’t go anywhere else. Cannot recommend Kym and the team highly enough. Kym is reliable, honest and always has sound advice and workable solutions for every issue. He’s the best!"
1 comment
Auto MastersAuto Masters
Thanks for taking the time to share your experience, we really appreciate it.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Alex B.asked
How much would a service cost for a 2007 Hyundai Tucson city be
2 answers
Best give Tim a call at the Findon branch
Auto MastersAuto Masters
Hi Alex, you will need to contact your most convenient branch and request a quote from them. You can do this via the website www/automasters.com.au or give them a call
JANELasked
I have the VIP card membership yesterday coz the guy knocked on my door and offered me the 169 free service and everything but the little less I know that I have to pay for the oil and parts that is needed. I haven't booked my car yet, could I still get the money back?
3 answers
Auto MastersAuto Masters
Hi Janel, no problem at all. You just need to contact the VIP office, their phone number is on the card. Or you can contact Auto Masters head office on 93161117
How did you go about this? Were you able to cancel it?
Auto MastersAuto Masters
Hi Kym. You just need to contact the VIP office, their phone number is on the card. Or you can contact Auto Masters head office on 93161117
Aliciaasked
How much to replace alternator of a statesman car? 2009
2 answers
Sorry I am not me hic I was use to be customers that I dont go to automaster in currambine that is all I can tell you
Auto MastersAuto Masters
Hello Alicia, if you contact your closest Auto Masters branch direct, they will be able to provide you with a quotation. This site is monitored by the Marketing Department and we are unable to provide you with a quotation.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Auto MastersAuto Masters
Hello Bandit85, we would like to investigate your review, but without your name or invoice number we are unable to. We encourage you to contact our Head Office on 93161117 with your information at your convenience.