See the Best Mechanics in 2022 as rated by Australians on ieatwords.com.au.
Listing monitored by Auto Masters

Reviews

  • Product Quality
    3.5 (89)
  • Return Claim MadeYes (3) · No (88)
  • Rates and Fees
    3.6 (48)
  • Transparency
    3.3 (89)
  • Job Satisfaction
    3.9 (47)
  • Timeliness
    4.2 (43)
  • Customer Service
    3.7 (98)
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Chris
Chris
  • 3 reviews

They helped me again

published

Once again the Pooraka team have been able to keep my 84 Toyota running by reviving the aircon which had never worked since I got it. Always helpful and pleasant.
Very happy thanks.



Job Satisfaction
5/5
Customer Service
5/5
Auto Masters
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Hi Chris, thanks so much for feedback and post. It's greatly appreciated!

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Chucker
ChuckerRichmond-Tweed, NSW
  • 10 reviews

Car Service

published

Just had my car Serviced and would recommend to anybody. Went to Auto Masters in Tweed Heads and at a very good price was happy with what work was done. There was no call back with “I think you should have this done “ which is usually nonsense. Well done Guys. I will be back.

Rates and Fees
5/5
Job Satisfaction
5/5
Auto Masters
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Hi Chucker, thanks so much for the review. We truly appreciate the feedback!

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Len C
Len CSouth West, WA
  • 4 reviews
  • 1 like

Call that a service

published

Askwd for service and fix check engine light. Had to ask for air filter to be changed, left with check engine light still on, report.stating one indicator flashing white( not true), right rear number plate light not working( not true) front disc rotors below specs( not true, replaced myself in March) and minus $320. Not what I would call a service. Extremely unhappy and won't be back.



Rates and Fees
1/5
Transparency
1/5
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Ripped off for service

published
Product Quality
1/5
Rates and Fees
1/5
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Worst service ever

published

I took my vehicle into the bunbury store of automasters for a general service. Picked the vehicle up the next day only to find they had put the wrong fan belt and timing chain on the vehicle. Not only that but they had caused my shift locker stop working and added to that when I got home finally. Found out that they had only filled my coolant with water instead of the correct coolant. Not impressed.
Now I know why I was able to get my car serviced so quickly.
Every other. Mechanic I had to wait 3 months for a service because they were so buisy.

Product Quality
1/5
Rates and Fees
1/5
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Automasters Baldivis - Excellent service! Will only take my car there from now on …

published

Matt and the crew there were so helpful and gave me an excellent service. My car was fixed in a couple of days after major timing chain issues. 5 stars



Product Quality
5/5
Rates and Fees
5/5
Auto Masters
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Hi Rod, thanks so much for your review. We greatly appreciate the feedback!

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Nat
NatPerth
  • 2 reviews

Ellenbrook Auto Masters

published

Great service, professional and friendly staff.
I was consulted prior to having any additional work required and given best options.
Couldn't be happier with the service from Mark & Joe at Auto Masters Ellenbrook

Product Quality
5/5
Rates and Fees
5/5
Auto Masters
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Hi Nat, thanks so much for the feedback and rating, and for taking the time to post. We truly appreciate it.

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William
WilliamSouthern and Hills, SA

good service

published

The job that was done was professional and well carried out The man behind the counter was very helpful and polite his recommendations were were perfect for the job at hand I am very happy with the service I received

Product Quality
5/5
Rates and Fees
4/5
Auto Masters
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The reviewer stated that an incentive was offered for this review

Regret agreeing to injector clean and throttle body clean.

published

Ashby Automasters

In hindsight I should have rejected the injector clean and throttle body clean, both of which are grossly overpriced.
My price was $245 originally and was called to say they recommend it .
It was now $910 which I could have said no.
The throttle body clean done the way it was done could have been done by myself for the price of the can of spray.
Engine side of flap was not completely clean when I checked
I'm suspicious of the extent of injector cleaning as there wasn't much evidence of things being touched.
All in all I had the choice to say no but at the same time feel ripped off a little

Incentivised Review No
Location VisitedJoondalup
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Ross ONeil
Ross ONeilSouth East Queensland, QLD

Great service

published

Great service and very personable team. Upfront with cost and kept informed with what is going on with the vehicle. Will be going back again and happily recommend Auto Masters Geebung

Product Quality
5/5
Rates and Fees
5/5
Auto Masters
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Beryl
Beryl
  • 3 reviews

Great friendly service.

published

Most impressed with the work carried out on my RAV4 and in particular the friendly service offered by Boris and his staff at Glenelg. Not being mechanically minded it give me peace of mind.

Product Quality
5/5
Rates and Fees
5/5
Auto Masters
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The reviewer stated that an incentive was offered for this review

Dodgy sales tactics

published

Belmont Store-WA asked just the brakes to be done. They circled$200 on the service report. They charged my wife $485. She queried this as was told it was brakes and rotors( circled separately) they always do both together. Firstly there was nothing wrong with rotors as per their report and secondly there was never any discussion that both had to be done. We would have taken it somewhere else’s to have just the pads done.

The manager didn’t seem to care too much. Do not use this Automasters Belmont unless you want to be sold things you don’t need!

Rates and Fees
1/5
Transparency
1/5
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Peter
PeterMetropolitan Adelaide, SA

Great service., honest and helpful

published

Would definitely recommend auto Masters modbury, Brad is a good guy, honest and helpful.... very good price and great service. They have done a great job on my power steering, alternater and fixed my electric aerial...

Rates and Fees
4/5
Transparency
5/5
Auto Masters
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Deon
DeonPerth, WA

Ellenbrook Auto Masters

published

Great follow up work from a requested inspection, their service was excellent and attention to detail was spot on. If you are living in the Ellenbrook area would recommend going there.

Product Quality
4/5
Rates and Fees
4/5
Auto Masters
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very satisfied customer

published

Had a blown oil cooler on my 2014 jeep grand, repaired on the same day really impressed with the quality and speed of the service, thank you guys will be back

Incentivised Review No
Auto Masters
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Hi Desmond, thanks so much fo the feedback and review!

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Fay Ryan
Fay RyanRichmond-Tweed, NSW
  • 4 reviews
  • 7 likes

Not happy

published
Rates and Fees
3/5
Transparency
2/5
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Mitchy
MitchyMetropolitan Adelaide, SA

Always use auto masters munno para

published

Always take my car here they provide a great service and look after my car so well. She purrs like a kitten after being there. I need my car in A1 condition as I use it to transport clients.
Thanks guys

Product Quality
4/5
Rates and Fees
4/5
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The reviewer stated that an incentive was offered for this review

Abc123
Abc123Perth, WA
  • 4 reviews
  • 4 likes

Rip Off

published

$1600 for a service. Red flag when they also wanted to change the battery when the battery itself was indicating okay and still okay. I will never use Auto Masters Midland again as I feel totally ripped off and I feel they lack honesty and integrity.

Rates and Fees
1/5
Incentivised Review No
Auto Masters
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Auto Masters Head Office would like to speak with you about your experience, but due to the name you have posted under can not trace you. Please call on 93161117 with your invoice details, so we can further investigate.

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detlef
detlefMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

over charging and general poor substandard service

published
Product Quality
1/5
Rates and Fees
1/5
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Heather
HeatherMetropolitan Adelaide, SA
  • 2 reviews

Tell it like it is

published

We have always found Automaaters Norwood to be forthright with their quotes & explanations of what needs to be done with our car maintenance. Trust them implicitly with the care if our cars.

Product Quality
5/5
Rates and Fees
4/5
Auto Masters
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Hi Heather, Thanks so much for your review. We greatly appreciate your feedback.

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Shaun V.
Shaun V.Metropolitan Adelaide, SA

Perfect way to pay off for mechanical repairs

published

Auto Masters repaired my car within a day, my review to them is outstanding, such a wonderful job and openpay helped me out so much. Thank you guys so much

Product Quality
5/5
Rates and Fees
4/5
Auto Masters
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Phillip Baker
Phillip BakerPerth, WA

Disappointing Service

published
Job Satisfaction
1/5
Customer Service
1/5
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michelle
michelle
  • 2 reviews
  • 1 like

Honest and great service

published

I found Jason at Automasters Northbridge fantastic to deal with. He was totally honest and upfront with all the information and the guys did a great job. Would definitely recommend

Product Quality
5/5
Rates and Fees
5/5
Auto Masters
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Hi Michelle, Thanks so much for the feedback. We really appreciate your business and for taking the time to post a review.

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Not happy

published

Took my gs Ute in for a service got it back it has dual climate control drivers side is hot passenger side is cold tried to turn off reset it nothing worked called up left a message to get a call back in regards to this problem 3 weeks still no response

Product Quality
1/5
Rates and Fees
1/5
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Chris
ChrisMurray Mallee, SA

Auto masters highly recommended

published

Friendly service and tru to there word on the job. Loved the service and they vacuum my car for me. They looked after me well 10 out of 10 keep up the good work"

Product Quality
4/5
Rates and Fees
4/5
Auto Masters
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Hi Chris, thanks for the great feedback!

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