Auto Masters WA Metro
- automasters.com.au
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Reviews
Job was fine. Invoice had no details.
Auto Masters WA MetroI dont know how much the parts and labour cost for my rear brake repairs because these are all listed as $0 on the invoice which only shows a total cost ($830). This is a ridiculous policy of Automasters head office, not transparent and a bad business practice in my opinion. Invoices should have details. The Mandurah workshop was very clean and the work done was very good I believe. Just a strange invoicing policy..
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Excellent service
Auto Masters WA MetroHad new battery fitted without being booked in. Staff and service were both excellent.
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Great guys
Auto Masters WA MetroThe staff are Very friendly and super helpful definitely coming back in
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Auto masters Ashby Western Australia
Auto Masters WA MetroWe bought the VIP voucher from a salesman who came to our door. Seemed like a worthwhile deal until we actually took our car in. They rack up all sorts of costs that are supposed to be included in the voucher. Very misleading and very unpleasant dealing with this provider.
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Car service, replace front brakes
Auto Masters WA Metro2nd family vehicle to have bakes full service over 2 weeks Hilux & Subaru, this Team is great start to finish, Thanks Again Derek
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Very satisfied customer!
Auto Masters WA MetroLee at automasters Malaga, is always professional, friendly and helpful. Very happy with our cars servicing and will continue to support this business.
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Thorough service
Auto Masters WA MetroThanks to Amy and the team at Joondalup for honest, open, efficient, good-quality service. It's clear they care about customers.
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Lights were out
Auto Masters WA MetroI noticed my light wasn’t working and had to drive that night, so needed a new light asap. I popped into Auto Masters Spearwood. I was greeted by the store manager Curvin MacDonald, he was lovely, fit me in straight away, got the guys onto it asap, was in and out in a jiffy. New light and can now see at night. Thanks for the prompt service!!!! Recommend highly. Many thanks Jen
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Much welcomed Customer Service
Auto Masters WA MetroAfter having a recent bad experience with the dealership which I had been using for 7 years, to the point I believed they had ‘sabotaged’ my car, I approached Auto Masters Joondalup for help. Good new was my car was not sabotaged, but I will never go back to the dealership, due to lack of service and lack of confidence.
From the first phone call I made to the time I collected my car, the customer service was impeccable, something that I have not experienced previously. All the added little extras made me feel special. Even though it was a very
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Auto Masters - Mindarie
Auto Masters WA MetroProvided the a great service which met all my expectations.
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Lies lies lies
Auto Masters WA MetroWe were Told that multiple things in the car needed to be replaced adding up to nearly $2000. Seemed fishy as that work had previously been done. And we had receipts. So we took the car home and Took it to another mechanic who found a simple plug had come undone, problem was fixed with no charge. So disappointed at auto masters mindarie. These guys should not be trusted. Please please please get a second opinion before forking out.
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I'll never going back!!!!! Very very disappointed!
Auto Masters WA MetroZero 0 Star. They don't deserve any stars!!! I have been taking my car to be serviced by [Name Removed] at AutoMaster on Albany Highway Cannington for a while but no more- it is very disappointing !! Last week I bought a new car 2010 Honda Civic and had it checked by an experienced mechanic. He said it was in good condition but due for a service and there was a small leak around the power steering pump which he said was most likely the O rings on pressure hose. John told me the pump needed replacement and they would replace with a reconditione
... Read mored pump. I was charged $995 and agreed as I don’t know about cars. My friend got a quote from Global Automatics in Bibra Lake and they recondition the pump and labour with genuine Honda oil for a maximum cost of $500 wow that is a huge difference !!!! I feel like I have been taken advantage of…… To make things much worse I pick up the car and there is a 40cm long crack in the windscreen which was not there when I drop off in the morning- I was very upset but they refuse to take any responsibility to fix. Eventually we went back and John said he would contact his insurance company…., the service is so bad I am extremely disappointed ☹️ I will NEVER be going back - be WARNED He also told me that the pollen filter was missing and I should be putting a new one. He said the exact same thing when I took my previous car in as well. I'm starting to wonder he's just saying this to anyone to make a little bit of money out of the people who don't know much about the cars. Again trying to take advantage of. Anyway,[Name Removed] attitude was not acceptable at all. So rude and talk down to me. Dishonest, overcharged, unethical. Terrible.Find out how Auto Masters WA Metro compares to other Mechanics
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Never again
Auto Masters WA MetroHuge cost for repairs for parts not damaged when the vehicle went in for a service.
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Great Customer service
Auto Masters WA MetroAuto Masters Mindarie team represents among the highest levels of customer service I have experienced. My daughter's car was in great need of a service and repairs and being a single mum was concerned financially and stressing on where to take her car. The support and information we were given, in particularly from Derek, with constant communication throughout the day, I believe he had our best interest at heart. Great company and service from the beginning to the end, who go the extra mile. Thank you, Derek, we would recommend Auto Masters, Mindarie unreservedly.
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Scamming theives
Auto Masters WA MetroThis business took full advantage of a 17 year old child attempting his first car service on his own.
$1300 worth of unnecessary and poorly explained work to a minor.
Refused to provide an list of the work carried out and lied about sending via email.
Argumentative and dismissive to deal with, all around shady experience.
On what planet is oil and coolant not included in a service?
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Chelsea, your review and comments have been escalated to our Head Office. We urge you to call and speak with our State Manager on 93161117 at your earliest convenience to enable Auto Masters to assist you in resolving your complaint.