Had my windscreen replaced at Wollongong Branch. I am very happy with the service and the new team. The Manager was very helpful. A overall 10/10 experience with a friendly team of fellows.

Ordered the wrong window twice! Wasted a whole day off work for them at the first attempt to fix. Then was informed at 3pm Fri afternoon the same mistake had been made which left me without a vehicle for the weekend to travel to a family wedding. Am now $500 out of pocket as well for an after hours call out from a competent company.

Worst experience ever!
Installers left marks on bonnet and guard, called to complain, was told its not possible (even though there is the same mark on the inside bottom of new windscreen) only to have installers return and abuse and physically assault me,
Still waiting on a follow up call????
POOR INSTALLATION. POOR CUSTOMER SERVICE

STAY CLEAR AND GO ELSEWHERE!

Eddie from the Glenfield workshop is a credit to the Instant Windscreen company. Friendly, fast, efficient and professional service. Thank you so much. My only minor gripe was it took a little too long to be connected to the company when booking the job.

Had a stone chip repaired arrived between the times quoted and very friendly.
A job well done. I will definitely use them again. My other car needs a new windscreen I will be calling soon.
Very impressed.

Instant Window Tinting film, installed at our home in October 2013, has become streaky and delaminated. Removal, cleaning and replacement of film is necessary. Instant Window Tinting undertook to 'send someone around to inspect' over 2 years ago, but this never happened. Several additional phone calls, Emails, and a facebook entry have STILL not elicited a response. The invoice states 'Lifetime Guarantee', which has NOT been honored! The tinting film is NOT fit for purpose! The attached photographs, and a copy of the invoice highlight problems which continue to be ignored by 'Instant Window Tinting'.

Happy with the service. Did a good job replacing the windscreen. Didn't leave a mess and even transferred the next service due sticker. Booked on a Thur and work done on Tue. Would recommend.

I took my car to the launceston workshop. At first I was told it would be ready by lunchtime, lunchtime came around so I walked in to check and see how much longer only to be told they hadn’t started it and it wouldn’t be ready till 2. I then received a phone call asking for my father’s number to talk about my car as if I was too incompetent as a female to understand despite the fact I was raised to know these things. 2 o’clock rolls round and nothing I call only to be told my car has been ready and no one could bring it to me.. maybe call and make me aware it’s done and I can sort out a lift the service was anything but instant sad really

I needed my windscreen replaced on the Subaru Forester. The best price by far (one third of the O'Brienautoglass quote!). The man was prompt, efficient, professional and friendly. A great job all round! Very pleased. Thank you.

I needed my rear windscreen replaced and called around luckily I called Instant Windscreens and Tinting, spoke to a very helpful and honest man named Kieran who gave me a quote which was a very fair price which was a fraction of the price I was quoted from someone else. He didn't promise the job could be done the next day as he had to order the screen in. The next morning two very friendly guys named Sam and Brent came to the door with the windscreen and fitted it, they did a brilliant and I was so impressed that I had to tell everyone that if you ever need a windscreen replaced or some tinting done I highly recommend this company in Geelong West.

Booked for Tuesday, told between 830-1230.
Waited all day no show.
Had to cancel rwc booking.
Rebooked for today, once again 830-1230,
Called at 1215 to find out time of arrival, informed new trainee staff didnt realise that no onsite bookings for saturdays.

This has now cost me a day and a half of waiting for them, I also now have to purchase another unregistered vehicle permit due to the old one expired

Very poor service,this has now cost you my business and I will advise friends to never use this business

Could not be happier. Fitted me into a busy schedule and service person arrived promptly and was friendly and obliging. My problem windscreen chip fixed.

Had my car done at the Newcastle store great service couldn't ask for a better job and service from the moment I walked in until the job was done will never go anywhere else thanks guys great job

They scratched my paint during a routine windscreen repair. My car was new and now has scratches on the bonnet. I contacted them and they refuse to take any responsibility.