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Beserk
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Fantastic customer service
Beserk accidentally sent me the wrong T-shirt. I got on to their on line chat, they directed me to flick them an email. I received my new t-shirt two days later. Communication was awesome and the turn around was super quick. Fantastic company.
Dodgey business and bad customer service
This place sells faulty products then customer service doesn’t respond meaning it has to go down the legal road. Save yourself the hassle and dont buy here
Hello there, So sorry to hear about your negative experience this is certainly not what we like to hear. We would like to look into this for you. Are you able to please email us at [email protected].a...
Read moreu and we will sort this for you straight away. Thanks, Beserk xx- 2 reviews
- 1 like
One of my fave places to buy from!
Great quality and amazing customer service. The website is super easy to use, your items are shipped that very day when ordered before 2pm. Highly recommend.
Thanks so much for taking the time to leave this awesome review, Chantelle! :) We really appreciate it! <3
Thanks,
Beserk xx
Obsessed
I've always loved Beserk so many amazing options and always comes quick. Youpay has been a game changer, my mum and sister's can create multiple carts with my details for Mothers day and Birthdays and I can go in and pick one at random and pay for it which allows me to get something I know they want but also still surprise them as they don't now what is coming. So so happy Beserk has added this option ❤️
Thanks for this wonderful review, Kiki! :) We are so happy to hear that you are so happy with the new YouPay option! :) Thanks, Beserk xx
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Absolutely amazing service from Beserk a company that goes above and beyond for their customers.
They have an incredible range of fashion and homewares and my first stop when browsing for alternative fashion, homewares and pop culture items.
Thank you for this amazing review, Jaymi! :) We really appreciate it! Thanks, Beserk xx
- 2 reviews
- 4 likes
Fantastic store, epic customer service, and the lovely staff will do anything to help make people's life easier
Late variety of alternative and goth brands at affordable prices shipped from australia, so not paying a fortune to ship!
Best store ever
My fav store ever! So inclusive & have the cutest items. Also hands down the best customer service I have ever seen. So friendly & professional.
Thank you so much for this wonderful review! :) - Beserk xx
- 3 reviews
- 1 like
Amazing team and excellent service
The team at beserk is amazing, customer service is excellent and they cater to your needs and address any issues promptly. Definitely recommend Beserk to anyone looking for alternative clothing and other items.
Thank you so much for this awesome review, Anna! :) We really appreciate it! <3 Beserk xx
Excellent price, excellent customer service, fast delivery
I bought Manic Panic and Chromasilk VIVID hair products for nearly half the price of what I would have to pay if i shopped locally. My order was despatched on the same day I placed it. BIG FAN will definitely be ordering again from Berserk for my hair products and will confidantly browse their other goodies as well. I'm just a traditional 54 year old woman and not into the goth type scene but I know a a great business when I see one and will gladly support them as much as possible. Great job !
Thanks so much Melanie! So glad you love your order and it arrived to you so quickly! <3 xx
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- 10 reviews
- 14 likes
They go above and beyond.
These guys deserve more then 5 stars. Beserk have the kindest staff ❤️ I have been purchasing from them for almost 6 years and never have I had to deal with shady/rude customer service or dispatch issues and if any product came faulty they are extremely quick to solve whatever issue that may be they are always happy to help.
Always excited for my next haul.
Thanks guys!
Thank you so much for your awesome review! :) We are so happy to hear that you are pleased with our services - We are always here to help as much as possible! <3
Thanks,
Beserk xx
Great service and amazing products
The shop is easy to navigate around. I'm absolutely satisfied with the range of stuff Beserk has.
The quality and the care they took to make sure my product didn't get broken in it's delivery over was just amazing. The costumer service from Niki was just awesome. The service, the experience and everything about this shop is 5 star rating. will definitely be shopping with Beserk again.⭐⭐⭐⭐⭐
Thank you so much for your lovely review! :) We really appreciate it, and Niki is greatly humbled by your beautiful, kind words! :) Please let us know if there is ever anything that we can assist with...
Read more, as we are always here to help! Thanks, Kacey xxFirst time!
100% will be making further purchases from Beserk. Top notch quality and fast delivery!!!
Amazing packing nothing leaked.
Cute package design.
I loved the little lollie that came with it.
Thank you for your review, Holly! We are so happy to hear that you loved your first order! :) We include a Hart Beat Candy inside every order! <3
Thanks,
Beserk xx
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I absolutely love Beserk
I have ordered from their website multiple times and have never had any problems. On the very rare occasion when a product has arrived slightly damaged (never any extreme damage and never damage so bad the item isn't usable), I have had great communication with their customer service team. The team was very quick to respond, very polite and understanding, and they have been very generous with their reparations (eg. a gift voucher or a refund).
All and all, I would highly recommend Beserk to anyone looking for beautiful gothic/alternative clothing, accessories and homeware.
Hi Rae! Thank you so much for your beautiful review! :) We greatly appreciate it.
Have a wonderful Christmas! :) ...
Read more Thanks, Beserk xxAmazing customer service
I ordered and paid for a few items during the Black Friday sales, and afterwards realised that I purchase something I meant to remove from the cart. I emailed them on the Friday to see if I could organised a refund. Not only did I get replies that night, but they replied ON A SUNDAY and refunded the same day!!! Never had such amazing customer service, thank you all so much!
Thank you so much for your wonderful review, Savannah! :) We really appreciate it, and are so glad you are happy with your order and our customer service! :)
Thanks,
Beserk xx
- 3 reviews
- 1 like
Bringing alternative fashion to Aus
100% recommend this company. Huge range of products from home to clothes. I shop here all the time and they're just fantastic.
Thank you so much for your wonderful review! :) We really appreciate it! We are so happy to hear that you are happy with your overall Beserk experience, and are always here to help if you ever need any assistance.
Thanks,
Beserk xx
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Details
Category | Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $89.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
Type of Footwear Offered | Casual & Dress Shoes |
Clothing Type | General / Everyday, Plus Size and Swimwear |
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Thank you so much for this wonderful review, Rebecca! :) - Beserk xx