Bicycles Online Products (page 4 of 7)
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Exceptional service and great bike
Bicycles Online ProductsI purchased a Cell Ultimo step through e bike and was so impressed, my partner purchased one as well. Very fast and low shipping cost. The bike is packed full of great features.
A fabulous electric bike
Bicycles Online ProductsI ordered an electric step through bike from Bicycles Online and it is not only a very well priced bike, it is well put together, and wonderful to ride. It brings me much joy, convenience, exercise and fun.
Sick bikes, affordable prices.
Bicycles Online ProductsAmazing online shopping experience. Easy sizing guides and simple navigation. affordable products and high quality. Shipping is super fast and free!
The full suspension bikes are perfect entry level and range up to pro spec shredders.
Very happy
Bicycles Online ProductsBought the polygon trid zz slope bike. The bike was delivered within 2 days and the bike was perfect for my riding style. Very happy with the whole buying process.
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Worst company to buy bikes off
Bicycles Online ProductsDo not use this website. They sell bikes with cheap Chinese parts instead of shimano then don't reply or validate the warrants on faulty parts. Admitted fault n won't reply to emails
Check with the customer service team. Ferd or fb messenger. Ryan mcconville. I get there busy but They are purposely ignoring me hoping I'll go away. I fixed the bike myself because they said no first
... Read more n I needed it running asap. So now I ether want the spare crank set part plus compensation that it cost me to install a new & the correct crank set, not the cheap one swapped out on it.
Best Electric bike in the world
Bicycles Online ProductsI took delivery of a POLYGON Entiat Pedelec late Dec 2022. I've since traveled over 500 klms & experienced nothing but joy every time I ride. Hills are no issue, so you can go where ever like and return home with energy to burn. Build quality is top line with absolutely no issues at all. High end product.... I love my bike. Full marks Polygon.
Polygon Path i8 all round a great bike
Bicycles Online ProductsI purchased a Polygon Path i8 bike from Bicycles Online. The bike came well boxed with good instructions and a nice useful tool kit. The bike was easy to assemble. I've had 2 rides on it in the first 24 hours and am well happy with my purchase. The belt drive is SO smooth, the internal hub gears are smooth, quiet and seemless, with good range. I seem to have slipped a gear about 3 times, but I put that down to user error or settling in of the gears. Just a few little glitches .... the gear adjustment was slightly out of alignment when I assembl
... Read moreed the bike, but very easy to adjust. The bike was stated as having 700 x 35 tyres but it arrived with 700 x 40 so pushing a bit more rubber on the road. The front hydraulic brake line ran dangerously close to the front tyre, the way it was routed, but a simple cable tie around it and the fork safely put it out of harm's way. I would recommend this bike on it's looks, it's finish and build quality, great componentry and sharp price ... you get great bang for your buck.Misleading Advertising
Bicycles Online ProductsThe pop-up advertising for their bikes has lower prices than their actual store and has done for over 2 weeks. This is misleading and a poor approach to business which caused me to shop elsewhere. The products themselves are ok though based on a previous purchase.
Thanks for your review
We are still trying to get to the bottom of this issue. Our Google Ads and pricing update every hour. In most cases it is the history of computers, keeping old pricing until the
2020 Polygon Relic Evo 24
Bicycles Online ProductsThis a a really great kids bike. Has gear levers instead of those terrible hand grip changing system, and also comes with disc brakes. Overall I was really impressed with the quality of the bike.
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The 2020 Polygon Cascade 3.0 - 27.5 inch Mountain Bike is a Great Bike!
Bicycles Online ProductsI'm on the larger side of the cycling fraternity and it's going great. I used to ride a bit PC (pre-children), but have had a 16 year lay off since. Using this for more exercise, but of course I need to get my fat bahookie on it more. Easy delivery, easy assembly, even as the sun started to go down. One of my kids is eying it off, so after I drop of few of the old kgs it might be time for me to upgrade. 5 stars!
Couldn’t be happier
Bicycles Online ProductsI brought a Polygon bike for my daughter’s birthday. Very impressed with speed of delivery, well packaged and clear instructions to complete setup. I have now purchased 3 more bikes for the rest of the family
So playful you forget you’re on a bike
Bicycles Online ProductsAn excellent built and spec’d bike, extremely fun and easy to ride. This bike has some aggressive geometry and definitely enhances the riding experience! Worth a look at thanks enjoy!
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Very disappointed and you need to know why ?
Bicycles Online ProductsThe Polygon Siskiu T7 2020 Special Edition DOES NOT have internal cable routing for the rear brake like it said it does as in description "The frame is finished off with a tapered headset, rear thru axle, and internal routing for gears, brakes and 125/150mm dropper post". Very cunning marketing they never take a picture on the other side of the bike, now I know why, you try to find one ? Why hide the truth its not a $10,000 bike, I know its a cheap one but don't lie and make out that the bike has internal routing for brakes when it does not. P
... Read morelease update your description ASAP to reflect this as under the Australian consumer law it is false advertising. Just be honest and follow the law, the bike is good for the price but don't say it has something when it clearly does not. IMPORTANT UPDATE After receiving my Polygon Siskiu T7 2020, This is the second time that I have found that the bike does not come with the spec's that it clearly lists on the website. I have already TOLD THEM ABOUT deceiving AUST COMSUMERS UNDER Australia consumer law. Be warned the bike does not come with 4 piston brakes on the front. The front comes with the cheaper 2 piston caliber (same as rear). The description CLEARLY SAIS under the spec's brake system, "Tektro HD-M735, 4-Piston front, 2-Piston rear, 180/180mm rotors". BE CAREFULL THIS IS ANOTHER LIE. This is the second time that they have lied about what you get, read my other review, they also said that the rear brake had internal routing IT DOES NOT THEY HAVE THE CHEAPER undesired run along the outside of the frame setup (I admit as soon as I told them they did change the website). now im NOT HAPPY ABOUT THIS second MORE MAJOR BLUNT LIE. They make out the bike has better more expensive spec's better then it comes with and this is breaking the law and not good business in general. Once I can understand an error but twice, no way. Be warned they try to rip you off and lie on the site about what the bike comes with. I hope that they sort this out for me I just want what I payed for and what it is suppose to come with that's all.Thanks for your review and sorry to hear about the brake line.
We have now updated this information online so it doesn't include the brakes as being internally routed.
If you are unhappy with the bi
Great Bike. Bang for your bucks!!!
Bicycles Online ProductsThe Polygon Cascade 3 MTB is well built with quality parts and workmanship. It rides beautifully smooth without any issues.
Assembly was simple and nicely package comes with all the tools that you've need.
San Quentin 2.
Bicycles Online ProductsExactly what I was after. Perfect trail and jump all rounda. Small frame was the perfect fit for me. Great quality bike and gear for the price you pay.
Easy process from ordering to riding.
Marin Alcatraz air shot
Bicycles Online ProductsPerfect for jumping! My Son loves his new Marin Alcatraz. He really likes the paintwork and all his friends want to have a go! He may be the next Matt Jones!
Disappointed return customer
Bicycles Online ProductsPurchased my third Siskiu MTB after previously good experience and nice products. Tried to assemble bike today and skewer(Front Axle) was missing.
Also received cheap and nasty pedals which do not represent the bike quality. Although they are going to send me the missing parts
Bicyclesonline.com.au were pretty unwilling to acknowledge poor quality cheap pedals that you expect on a BigW level BMX
Thanks for the review and the photos, sorry to hear you are not happy with the pedals and that the skewer was missing.
The new skewer should be on the way to you.
The bike purchased is an Ex Demo bik
So what you’re admitting is I’ve paid too much for the demo bike, given that it’s second hand (demo) bike (hence your $100 off) and then I need to buy decent pedals to make it safe...plus missing part
... Read mores... ... buyers beware of demo bikes, as you may as well buy new and save the hassleBTW the missing part has taken over week to arrive because they used snail mail instead of express post bag, causing me to miss out on weekend riding plans. BOL’s reply, just go and buy the missing part! Bad customer service and experience!!
What an Awesome bike!
Bicycles Online ProductsI did some research, looked at several other brands but the Marin San Quentin 3 I purchased for myself had way higher spec gear compared to all the others of a similar price range. I ordered a large size which ended up being to big for me so I rang bicycles online to exchange for a medium. There was absolutely no issues in doing so they organised pick up and return of the large size bike and I had my medium bike within the week. The bike rides nicely and does everything as expected. An absolute joy to ride. I also purchased a Polygon Xtrada 6.0
... Read more for my wife for Christmas. She’s not really into riding but she loves the bike so much that she’s always asking to go for a ride. She says the bike is very comfortable and easy for her to ride. Again the drive train is way above spec of similar bikes of other brands. It shifts gear easily & smoothly for her.Awesome kids bike
Bicycles Online ProductsThe second bike I’ve bought from bicycles online. My 8 yr old son loves his new polygon relic. The upgradable wheels and 1x gear system make this an excellent bike for growing kids!
Fantastic bike with amazing service
Bicycles Online ProductsDelivery took just 1.5 business days, and the support videos to assemble were great. Fantastic bike with great service, would recommend to buy with confidence and will use bicyclesonline again.
Marin Alpine Trail 7
Bicycles Online ProductsBike was easy to assemble. There were some minor adjustments needed for my riding style. Ie, brake leaver and handle bar position, suspension set up. Had it all sorted in under an hour. Awesome bike, first ride blew me away. 29” wheels roll over everything and it’s really fast both up hill and downhill. Really comfortable riding position. Love the dropper seat post.
I’d buy again from Bicycles Online.
Perfect!
Bicycles Online ProductsI was a bit worried about buying a bike online rather than in a physical store especially with it being interstate but there was no need to worry at all. I picked the bike out thanks to informative descriptions & others reviews. It arrived within a few days which is amazing considering it was New Year, it was well packed, not even a slight mark on it. I had a few questions after I received it regarding assembly & the staff on the phone were very helpful. The bike itself is packed with features & is of a high quality with extras like front & rear lights & a rear rack. A great price too!
Love getting out on this bike
Bicycles Online ProductsThe whole process was easy, simple payment, then arrived at my door within three days. The Siskui N9 has perfect spec and pricepoint for anyone wanting to get into sport.
Warranty issues
Bicycles Online ProductsPurchased Xtrada 7 from bicyclesonline. Good bike however there was an issue with rear hub not long after purchase. After over month of back and forth with their resolution centre, I was advised that anything to do with the rear hub is not a warranty issue but a maintenance issue. Bike was ridden lightly till rear hub became defective. Rear hubs are supposed to last a long time before having to be rebuilt/regreased, apparently not according to bicyclesonline. Bikes seem pretty good however purchase at your own risk if you believe that there will be any customer support should something go wrong with your bike......
Hi Paul
Thanks for your review and sorry to hear about the issues.
... Read more I can take a look into the history between us and you but can you please provide me with a ticket number or order number so I can take a look? Thank youExcellent
Bicycles Online ProductsI have had a great positive experience shopping with bicycles online. This is my third polygon i have purchased for the family and i can't fault them. Awesome value and quality for money.
Great bike better then expected
Bicycles Online ProductsGreat bike will definitely be buying our next one from bicycles online. The brakes and gears work perfectly my daughter loves it. Easy to ride and will be recommending bicycles online
Thanks
CT30 MTB pedal
Bicycles Online ProductsGood pedal for someone transitioning from flats to clips. Easy to clip in/out. Needed to elevate the binders so my shoes (Fly Racing Talon MTB) would clip in. Rotating pedal so binder is up is effortless.
Topeak Ratchet Rocket - 15 Functions
Bicycles Online ProductsTopeak Ratchet Rocket - 15 Functions Tool is very compact & high quality tool that comes in a weather proof case that can be mounted to your bicycles frame. Brilliant. Just dont lend it to your friends?! I've had to replace mine after doing just that.
Purchase of Bicycle Online
Bicycles Online ProductsQuite honestly there is nothing that would improve the experience I had. Purchased online with a couple of uncertainties around specs (size of frame etc). However, after discussion with one of your online consultants any concerns were allayed. I purchased online and received and had easily assembled within 48 hours. Runs like a well oiled machine. I was also kept well informed re despatch and delivery. Exceptional product and service.
Unbelievably Poor Service.
Bicycles Online ProductsPurchased a Polygon Xtrada 6. First problem; Took Over a month to arrive. Second Problem: Upon inspection there was a huge chunk scratched out of the front fork back to raw metal. They offered me $30 dollars in compensation and refused to send a replacement fork and have someone install. Alternatively they offered a replacement with the next shipment due in three months!!! Customer service has been very poor. Have demanded a refund and will be taking my business elsewhere. Unbelievably bad experience. Beware before purchasing.
HI
Thanks for your review and sorry you feel like you have had a bad experience.
The bike took one month to deliver because the bike was up for pre-order and the dispatch date was noted online.
Lifes easy
Bicycles Online ProductsThe purchase and whole experience was just easy, all the details are there and easy to find and my bike was delivered in new condition no dramas and super fast. So much easier than dealing with some face to face shops!
BOA Folding Electric Bike
Bicycles Online ProductsWhen the rear brake is engaged, the red light on the rear turns on automatically during the day, which is great - people behind me can see when I'm breaking. Problem is, during the night, when I have the lights switched on (headlight and rear light on), there's no indication that I'm breaking because the rear light is already illuminated.
What would be much better is to have braking result in the rear light flashing quickly, rather than solid-on. That way, not only would there be a distinction between night-light and breaking, but the fast fla
... Read moreshing would be more eye-catching than solid. As for the headlight, it's useable, but unimpressive - it is bright enough that I do feel safe riding where the only light guiding my path is from the headlight, but it would be really nice for this to be twice as bright. The standard light doesn't have to be ultra-bright, like expecting the standard headlights on a car to be fog lights - I understand that would be overkill as a standard feature - but it shouldn't be necessary to add an extra light to achieve twice the brightness it currently provides. Other than that, the bike is great and difficult to fault - I love it and would recommend it.My other bike feels like a toy
Bicycles Online ProductsThe Polygon Siskiu N9 has surprised me. I opted for the 29 inch N9 jumping up from their Siskiu D8. The N9 is extremely confident over rough terrain, hard downhill trails and takes the big hits effortlessly. The bike is solid and stable. I found moving it's 14+kg weight with 29ers up the steepest inclines taxed me a little more than 27.5's and the D8 but only noticed this on very steep slow grinds on very steep gradients. Overall I love this bike, I have 3 Polygon bikes now. I love them all. The Siskiu D8 I smashed well beyond its genre and it
... Read morehas survived with no scars other brake pads and tuning up. The Bend RIV is a great long distance gravel bike and now the N9 is by far my favourite, it loves the enduro Mtb and sits very comfortably with any downhill I have thrown at it. I keep buying Polygon bikes as a regular very keen but intermediate rider because They are giving me great reliable times for good money. To me The N9 is solid, tough, reliable, heavy, a beast and my favourite mtb park and enduro, I love it.Great bike, great service
Bicycles Online ProductsEasy to use web page & ordering. Delivery wasnt working out (my problem, not theirs) so customer support & the warehouse team were flexible & worked out a solution. Refreshing to have helpful people able to adapt processes to ensure a good result.
Bike was quite straightforward to assemble. Importantly my daughter was able to help & be a part of assembling her new bike, adding to her pride & responsibility owning a really nice bike. Noise in the front disk brake was normal and gone in less than 20 minutes of riding as the brake pads settled in. Couldnt be more satisfied.
Great Customer Service
Bicycles Online ProductsBefore buying, I chatted with Ferd who is from customer service to clarify few things and he was very helpful. May be it is not always but I received the bicycle with some minor scratches. I chatted back with the same gentleman Ferd and provided photos of the scratches. He was very professional and without any fussy questions, he apologized and arranged to replace the bicycle. I'm really happy with the customer service.
I did a few rides with the bicycle so far it is excellent.
Xquarone
Bicycles Online ProductsThe Xquarone is such a great bike. Polygon have cut no corners with this bike. So much attention to detail. The bike rides very well. It handles the trails and sticks to corners like nothing I have ever ridden before. Its also very good at climbing especially considering the 180mm travel. No lock out on the rear shock and to be honest you just dont notice it. Its such a fun bike to ride and very fast.
The only thing that I replaced was the grips. The entity ones are not the greatest but I always prefer my ODI grips on all my bikes anyways so n
Im a lover of polygon now!
Bicycles Online ProductsSiskiu t8, love it! Super responsive suspension
It does it all and well! Up or down this thing shreds!
I thought giants were the be all end all but the Siskiu I can ride all day.
So happy I made the choice!
Xtrada 8, nice machine
Bicycles Online ProductsThe bike arrived in a couple of days, was a breeze to assemble and is a joy to ride. It will be heading along the Munda Biddi soon and I am confident it is the right machine to carry me. Life time warranty on the frame gives extra peace of mind
well made and good build quality
Bicycles Online Productsvery well built bike, excellent postage time, packaged really well. Easy to assemble and handled its first ride without any issues. All adjustments spot on out of the box, even down to tyre pressure and shock settings
Outstanding piece of machinery
Bicycles Online ProductsSo easy to ride. Brakes and gears work effortlessly, while as a whole the bike is so light and easily maneuverable. Will definitely use these guys again for my next purchase
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Hi Ryan
... Read moreWe try to help customers as much as possible in any situation to get you up and running on your bike as quickly as possible. Thank youThanks for your review and sorry about your experience with us.
Can you please provide me with a ticket number so we can take a look at the history at help you out further?