These guys know their stuff and have helped a novice like me with the best advice and friendly service. I was buying a dobsonian and asked about the 12 inch model thinking it was heaps better and as I live in the city, they explained the size of it making it harder to transport and explained that a good eyepiece on a 10 inch dob would be better than a 12 inch dob with a cheap eyepiece not to mention that as I live in the inner city' the lights and pollution would play a part restricting it;s full potential/ They also pointed out that I can put ...Read more

I got what I wanted, at a price I could afford. But Remember, you only get what you order. Staff seem to know the trade well. Although I did notice staff were reluctant to discuss anything about PushTo kits for Dobson scopes. I got the distinct feeling if you wanted something like that, then what you really needed was to buy was a proper Goto system - which, of course is very much more expensive - for you - and far more rewarding - for them!
Quality and function of items I purchased was never in question.
Just remember, Caveat Emptor! L...Read more

Generally I've found Bintel a first rate supplier of astro gear. They've usually had what ever I wanted in stock and shipped it quickly (usually the same day) They also offer US goods at internationally competitive prices which is excellent for an Australian retailer. Most of the staff are helpful, friendly, knowledgeable and professional. 5 stars so far!

However one salesperson at the Sydney store is just horrible to deal with. She's rude, bad tempered and has a really shitty attitude. I assume she's one of the owners because I can't imagin...Read more