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Reviews

(185)
(43)
(6)
(6)
(33)
  • Value for Money
    4.5 (73)
  • Transparency
    4.3 (60)
  • Customer Service
    4.4 (73)


  • Verified customer

Exactly what I needed

published

The whole process of applying for my policy was so easy. All the information was there to make an informed decision. It was an easy online process and great value for what I needed.



Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Peter M.

Peter M.Greater Melbourne (Outer), VIC

  • Verified customer

Great online process

published

This is the second time I’ve used BizCover and once again I found what I needed quickly and easily. My quotes were all very comparable and within minutes I had arranged the cover i needed. Highly recommend them.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

Therese Gilbee

Therese GilbeeGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great Rates

published

Quick and easy to arrange, great prices, follow-up phone call by members to check on satisfaction and support with any questions.
The online process was so easy to use and great selection of cover available

Claim MadeNo

Review collected in partnership with BizCover Business Insurance

John Electrician

John ElectricianSydney Surrounds, NSW

  • Verified customer

Very easy to manouvre the website. They are contactable and you do speak with a real person.

published

The policy was easy to set up. The actual Sales person I dealt with was very informative and helpful. The policy ticked all the boxes of what I was needing. The policy itself was good value.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Donna Poole

Donna PooleGreater Melbourne (Inner), VIC

  • Verified customer

Great customer service

published

It was great to deal with a person who is so informative, i found this process much easier than expected. I have passed on details to a few friends i hope they also use your service.

Claim MadeNo

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Great insurance options to suit my budget!

published

I was impressed with the great sales and service team, they were very understanding for my budget, and with the regards to my insurance policy, it helped purchase a policy!

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Sharon

SharonPeel, WA

Not worth 1 star

published

My phone contact seemed to not be interested and had other things on their mind. Seemed to end the conversation half way through and me left on the other end wondering what happened. Then recieved an email saying I can't get insurance through them. I have a small home based retail business that I sew household items and sell them. I also make and sell soap.
I replied to the email and told them how unhappy I was with the service and still no reply. Very frustrating and not very happy at all. I don't know maybe they have their sales quota this month and I lucked out.

Transparency
Customer Service
Claim MadeNo
1 comment
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Sharon,
I’m sorry to hear you didn’t have a good experience with us, we aim to deliver a great customer experience. I’d like to look into what you’ve said a bit further so I’ve sent you a private message.
Thanks,
The BizCover Team


Nicole Carson

Nicole CarsonSouth East Queensland, QLD

  • Verified customer

Great Service, would recommend

published

Good value insurance, easy to set up and helpful advice when I rang with some questions. I feel confident in my choice of insurance which is important as a new business owner.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

Thanh Nguyen

Thanh NguyenGreater Melbourne (Inner), VIC

  • Verified customer

Best services from the team

published

It not about the price, but the services was excellent and beyond. I am quite busy with the business but the team is very patient. They contact me to arrange the time available to me. Very supportive and understanding.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

Anna Martinez

Anna MartinezSydney, NSW

  • Verified customer

Easy Set Up

published

Needed PI Insurance and found BizCover easy to set up and follow as well as it had the best value for money. Have not needed to make any claims so cannot say what customer for this would be like. Hoping it would be easy and stress free

Value for Money
Claim MadeNo

Review collected in partnership with BizCover Business Insurance


Kourosh Momeni

Kourosh MomeniSydney, NSW

  • Verified customer

It was easy and convenient

published

I have never claimed anything from the insurance companies but it was easy to obtain the certificate of currency I need for renewing my licence. But I suppose they should be good and helpful in case anyone needs them too.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Easy to understand

published

The policies that I needed to set up my business were clearly explained and were the best value for money from a number of comparative insurance websites. The support staff who followed up on my queries were respectful and helpful.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Ben

BenSydney, NSW

  • 7 reviews

Horrible experience

published

Wrong information given and forced me to make a payment before I could see a breakdown of all the fees I am paying. Apparently they charge a ridiculous platform fee and monthly recuuring fees. Much cheaper if you get covered directly through the insurance company or through a different agency !!!

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
BizCover Business Insurance
Sharon K.BizCover Business Insurance

tedyfy

tedyfySydney, NSW

  • Verified customer

Agent knows the product well and with that, i was quickly able to decide the right policy to go.

published

the agent gave me few options to choose from. at first it was just few then after i spoke to him (theo), he then made corrections and taylored the right policy for me.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

The reviewer stated that an incentive was offered for this review

Jeff

JeffPerth, WA

Great service and prices .

published

A guy named George was so helpful honest and polite.He talked me through what i needed and got the best deal for my food truck insurance .
awsome service . Thanks heaps

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
  • Verified customer

Great Service & Options

published

The policy options and comparison of premiums was very useful. This enabled me to select the right policy for my small business at an affordable premium. Website is easily navigable and simple to use. Available payment options are also a plus.

Value for Money
Claim MadeNo

Review collected in partnership with BizCover Business Insurance


Jean Kendling

Jean KendlingGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great and helpful

published

Easy and helpful setting up policy no claim lodged as yet but polite and quick to respond to questions dont know what else I could write should not be a thirty word review to long

Customer Service
Value for Money
Claim MadeNo

Review collected in partnership with BizCover Business Insurance


Anthony Bonney

Anthony BonneyHobart, TAS

  • Verified customer

really useful service and simple process

published

I have used this service and recommended it a number of times as it provides a useful abd efficient service for basic insurance needs. The operators are helpful when dealing with them directly and prices / quotes feel competative.

Claim MadeNo

Review collected in partnership with BizCover Business Insurance


  • Verified customer

easy to purchase product

published

Nice product and easy to purchase at a good price. What more do you want for insurance? this is some more words to get to thirty words right now ok.

Claim MadeNo

Review collected in partnership with BizCover Business Insurance


crippsprincess

crippsprincessAU

  • 10 reviews

Small business and professional indemnity insurance

published

i cancelled my insurance with them, but they continued to take out my funds from my account a month later. they are a hard sell business as well, their Product itself is not great, other companies out there who do a better job. they couldn't help me in the end, and deducted funds illegally!

Customer Service
Value for Money
Claim MadeNo
1 comment
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Page 1 of 14

Questions & Answers

Linda Jarvis

Linda Jarvisasked

Can you please tell me if you have income insurance?

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Linda, in a sense, yes. We offer Personal Accident & Illness insurance which covers you for loss of income if you were unable to work as a result of an injury or illness. The cover is generally available regardless of whether or not you sustain injury or develop an illness due to your work. Additionally we also offer Business Interruption cover which provides protection for the loss of income and increased costs of operating your business caused by a specified insured event (such as property damage or fire). If you have any further questions please feel free to email us at [email protected]bizcover.com.au or call us on 1300 920 874. Or, you could go straight to our website and get a quote for your business in a few minutes here: https://insure.bizcover.com.au/OccupationSelection/?=
Thanks,
The BizCover Team.


Kate

Kateasked

I got insurance through compare the market and paid the first month but I never received the confirmation or details of my policy. I’ve sent an email and haven’t got a response.
Can someone please send me my policy details.

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Kate, could you please email [email protected] so we can look you up in our system?
Thanks, The BizCover Team.


Annette M.

Annette M.asked

Hi, I have a commercial property with a shopfront attached on a main road in Laura SA 5480. We live in the home and I run a florist business from the shop front which accounts for 20% of the total space which is all under the same roof and the same address. I work the florist alone so no employees and I am open 5 hours a day 5 days a week. I also have a delivery van and need insurance of 40k contents for the home and 10 k stock for the business. I would need 20 million public liability for the shop and 10 million for the home or 30 million for the entire home and shop if necessary. I need to have building insurance in the event of a car or truck driving into the home or shop. Would you please help me as there isnt much help or common sense for small business insurance when operating from home in my experience. Regards Annette 0403220199

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Annette, thanks for your enquiry. I apologise for the delay in getting back to you. We think the best course of action is to give you a call so as to further discuss all the details here. Thank you for giving us your contact number, is there an ideal time for someone on our sales team to give you a call?
Thanks, The BizCover Team


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