We made an error on our policy details and we were able to immediately fix these through chatting with a customer service employee on the online chat. They were speedy and accurate and fixed our errors immediately

Yes, this is a great way to communicate, I didn't feel pressured, good value and easy to do and Dylan was very helpful. Will use this service again in future.

Chatted to Dylan from CGU online and we was able to help me with an pretty complicated insurance policy for multiple sites very quickly. I was very impressed being able to do this online without having to make a phone call, which is much more convenient for me.

Had some computer issues with quoting, but their webchat consultants were very helpful. Walked me through the whole process and made it very easy to get started with my policy.

I had great support in rectifying a mistake i had made during the on line application through a lack on attention to detail on my part. Thank you to the team for
all the help

I had a claim with this organisation and in six months I had one return telephone call.. poor service, poor organisation. The feedback and communication along with the ultimate outcome was second rate.

Good value, best quote so far. Easy to action with the online chat, very happy with the process.
I have sourced several quotes and this was the best quote of all.

I had problem with the online quote with our business type. Peter solved it and gave me a quote in a short time period. The chat service is a great way to contact as I prefer recording all conversations as written documents so that I would not forget and can use them as reference in the future.

Policy was good value with a very reasonable premium and easy to set up with personal attention and explanation provided.

Peter is a good professional in customer service. I appreciate his excellent service in addition he gave all information that I needed it.

Great value. Extra helpful when needed. Easy to apply. We're happy to customise my quote for my business that isn't normally chosen.

MY online agent Dylan was very helpful and effective in giving me what I needed for my business to be covered

Have only just set up my policy but the customer service has been more than great so far! Very helpful staff and quick set up time.

Taking out my Hobby Farm policy was very simple, and it was also easy to make adjustments via online chat.

A special Thanks to Peter, He was very helpful in suggesting the right insurance. Highly recommended service.Good value for money, I have been to some other providers for insurance they are way far from your prices.

Thanks to Peter I was able to get my insurance through him, when I was unable to get an online quote.

Peter was great at answering all of my insurance questions! A huge help after spending hours online trying to find the answers myself :)