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Reviews

(472)
(29)
(19)
(7)
(24)
  • Product Quality
    4.9 (303)
  • Return Claim MadeYes (10) · No (303)
  • Sizing True to size (281) · Very small (4) · Slightly large (3) · Very large (3)
  • Product Appearance As advertised (96%) · Not as advertised (4%)
  • Shipping
    4.7 (291)

Reviewer Photos & Videos

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Amanda Dawson

Amanda DawsonGreat Southern, WA

  • Verified customer

Love this business!

published

They are always up front with delays, and they promptly reply to inquiries. I will definitely buy from them again. The product range offered is awesome. I am very satisfiedwith all aspects of this business.



Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Rebekah Hughes

Rebekah HughesSouth East Queensland, QLD

  • Verified customer

I know I won’t have to buy another for 2 years so I’m happy

published

Very easy to navigate on the website and search for what I wanted
100% satisfied with what was available
And the quality are exactly what they say they are no gimmicks it

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Catherine B.

Catherine B.Greater Melbourne (Outer), VIC

  • Verified customer

Absolutely amazing service

published

Was able to log in and buy with no problems on the Blood Lust launch day. Product selection and payment process was seamless. Bought Saturday morning, received Tuesday! Items were well packed!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow



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Sad shapes consumer

Sad shapes consumerSydney, NSW

  • 2 reviews
  • Verified customer

Aaaaamazing!

published

Amazing products, easy to use. Site can be a little laggy especially on release days. Could stock more colours for the lipstick though or at least have more frequent restocks.

Product Quality
Shipping
Return Claim MadeNo
Sizing Very large
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Krystal S

Krystal SSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Love them

published

Easy to navigate good communication great products. I purchased on a launch and had no dramas at all my parcel arrived quickly and safely and I was able to track it from minutes after purchase

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Best shop!!

published

Absolutely love shopping here... they have great products, amazing customer service, and fast delivery. Easy to navigate the site. Could not fault them n anyway! They have so Jeffree Star products! .

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Fantastic service, fast delivery, top quality products!

published

I always use Black Swallow for JSC orders, they’re so fast with deliveries and products arrive as advertised. I highly recommend them for your beauty needs, you will not be disappointed.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Lauren

LaurenSouth East Queensland, QLD

  • Verified customer

Love the products and the service!

published

Love that I could buy Jeffree Star products in Australia the blood lust palette came safely packaged and super fast! My sister loved the palette for her birthday! Would definitely buy from Black Swallow again!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Lauren, thank you so much for this awesome review! We look forward to you shopping with us again. x

Review collected in partnership with Black Swallow

Geneine Dekort

Geneine DekortSydney Surrounds, NSW

  • Verified customer

Absolutely perfect!

published

Super fast shipping during an insane makeup launch. Kept update via email & social media with shipping time frames.
Package arrived well protected and perfectly packed!
Will definitely buy from Black Swallow again!

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Geneine, thank you so much for taking the time to leave us such a great review! We look forward to you shopping with us again soon. x

Review collected in partnership with Black Swallow

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Lolly

LollyMetropolitan Adelaide, SA

  • Verified customer

Great experience fast delivery

published

One of the few places I can buy Jeffree Star and not be shafted for postage.
My blood lust pallet came packed very well and turned up so fast. I was very happy.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Lolly, thank you for your amazing review. We look forward to you shopping with us again soon. x

Review collected in partnership with Black Swallow

Steven

StevenGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great items & service. Thank you

published

Store very easy to navigate for a first time user. Product choice is great . Customer service was excellent, prompt response to emails, express post perfect. A great 21st gift for all that wonderful product.

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Steven, thank you for this awesome review. We are glad that you had an amazing customer service experience and look forward to you shopping with us again soon. x

Review collected in partnership with Black Swallow

Amelia S.

Amelia S.Greater Melbourne (Outer), VIC

  • Verified customer

Amazing customer service

published

Good choice of products and easy to find what you need. Great store with even better customer service, fast replies and great with replacements/refunds. Very happy with my experience, and the friendly replies.

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Amelia, thank you so much for taking the time to leave this positive review. We are glad that your experience has been a positive one and look forward to you shopping with us again soon. x

Review collected in partnership with Black Swallow

The reviewer stated that an incentive was offered for this review

  • Verified customer

This service

published

Blood lust got silvers in days amazing packed and processed amazingly. They have so many other products available for all. There service is amazing and fast service straight to your door

Product Quality
Sizing True to size
Product Appearance As advertised
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Jae, thank you for this review. We look forward to you shopping with us again. x

Review collected in partnership with Black Swallow

The reviewer stated that an incentive was offered for this review

  • Verified customer

Super fast shipping!

published

It was honestly the easiest experience I have ever had with an online retailer. They communicated thoroughly during the process so I knew what was happening and didn't have to stress! Will definitely be shopping through them again!

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Cretie, wow! Thank you so much for this amazing review. xx

Review collected in partnership with Black Swallow

Shanna James

Shanna JamesSouth East Queensland, QLD

  • Verified customer

Great shopping experience!

published

It was really easy to find and purchase the items I was looking for, shipping was fast. Could use more product variety in the sense it’s mostly just makeup and bikinis but all in all it’s a really great shopping experience

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Shanna, thank you for your review! We look forward to you shopping with us again soon. x

Review collected in partnership with Black Swallow

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briony.heath

briony.heathManchester, United Kingdom

  • 2 reviews
  • Verified customer

Blood lust

published

Blood lust beautiful really fast dilvery and love this site would get more.....and really enjoy my pallet and use it a far bit all ready ..love the colours.and love . sight

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Briony, thank you for this amazing review. We are glad that you're in love with your palette and hope you can shop with us again soon. x

Review collected in partnership with Black Swallow

The reviewer stated that an incentive was offered for this review

  • Verified customer

Amazing team :)

published

Amazing team, fast and reliable shipping :)
Jeffree Star cosmetics launches are always on time and and super easy to find! Never been happier with an online store before! Thankyou team

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Chelsea, thank you for this incredible review. We are so glad that your experiences with us have been so positive! xx

Review collected in partnership with Black Swallow

  • Verified customer

US make up straight to AUS

published

great makeup that you cant get anywhere else. Make up is great but there swimmers are a bit to skimmy for my taste. but the JSC is the best in show

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Josephine, thank you for your review! We hope that you shop with us again soon. x

Review collected in partnership with Black Swallow

Sonya Hendricks

Sonya HendricksGreater Melbourne (Metropolitan), VIC

Best place online

published

Fast delivery, quick response to inquiries and friendly staff. Highly recommended. Wide range of makeup to purchase from as well as hair care. Always buy my makeup online from here.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Black Swallow
LUCY S.Black Swallow

Hi Sonya, thank you so much for this awesome review and your continued support! xx

  • Verified customer

Amazing!! Always efficient with postage and products in great condition

published

Website is simple and easy to use, extensive range of products and brands. Quality is amazing and the care that is taken when products are shipped is excellent. As well as being shipped efficiently

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Page 2 of 28

See all Black Swallow reviews

Questions & Answers

jmila12

jmila12asked

Are the Jeffree Star products legit? Or fakes? I cannot tell....

2 answers
Sheridan Hammond
Sheridan Hammond

100% legit Jeffree Star Cosmetics products. Black Swallow isn't a black market seller, they're in my opinion the best way us Aussies can get a hold of the likes of JSC on home soil without the ridiculous postage and currency exchange from USA.

Sheridan x

jmila12
jmila12

That’s so great! Thank you so much:)

Charlie V.

Charlie V.asked

I'd like to know when an item is out of stock and the ETA states 10 days, what does that mean? Thanks in advance.

1 answer
Sheridan Hammond
Sheridan Hammond

Heya Charlie : ) When an item is marked *out of stock* generally that means they have sold all their stock of that item. You can email Black Swallow customer service to inquire as to whether they will be replenishing that particular item at a later date or if you can be notified by email when it does. (I've signed up to receive emails from BS so usually they send out bulk emails to let the customers know when sales are on or restock of certain popular items. I suggest signing up to their email list so you can get first grabs!)

And ETA means Estimated Time of Arrival of a product when purchased or being available online.

I hope I've been able to help : )

Sheridan

Jodie F.

Jodie F.asked

The no orange shampoo what’s it do for blonde hair.does it keep it blonde

No answers

Get an answer from our members and Black Swallow representatives

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