Reviewer Photos & Videos
Amanda DawsonGreat Southern, WA
- Verified customer
Love this business!
They are always up front with delays, and they promptly reply to inquiries. I will definitely buy from them again. The product range offered is awesome. I am very satisfiedwith all aspects of this business.
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Review collected in partnership with Black Swallow
Rebekah HughesSouth East Queensland, QLD
- Verified customer
I know I won’t have to buy another for 2 years so I’m happy
Very easy to navigate on the website and search for what I wanted
100% satisfied with what was available
And the quality are exactly what they say they are no gimmicks it
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Catherine B.Greater Melbourne (Outer), VIC
- Verified customer
Absolutely amazing service
Was able to log in and buy with no problems on the Blood Lust launch day. Product selection and payment process was seamless. Bought Saturday morning, received Tuesday! Items were well packed!
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Sad shapes consumerSydney, NSW
- 2 reviews
- Verified customer
Aaaaamazing!
Amazing products, easy to use. Site can be a little laggy especially on release days. Could stock more colours for the lipstick though or at least have more frequent restocks.
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Krystal SSouth East Queensland, QLD
- 3 reviews
- Verified customer
Love them
Easy to navigate good communication great products. I purchased on a launch and had no dramas at all my parcel arrived quickly and safely and I was able to track it from minutes after purchase
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- Verified customer
Best shop!!
Absolutely love shopping here... they have great products, amazing customer service, and fast delivery. Easy to navigate the site. Could not fault them n anyway! They have so Jeffree Star products! .
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- Verified customer
Fantastic service, fast delivery, top quality products!
I always use Black Swallow for JSC orders, they’re so fast with deliveries and products arrive as advertised. I highly recommend them for your beauty needs, you will not be disappointed.
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LaurenSouth East Queensland, QLD
- Verified customer
Love the products and the service!
Love that I could buy Jeffree Star products in Australia the blood lust palette came safely packaged and super fast! My sister loved the palette for her birthday! Would definitely buy from Black Swallow again!
1 comment
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Geneine DekortSydney Surrounds, NSW
- Verified customer
Absolutely perfect!
Super fast shipping during an insane makeup launch. Kept update via email & social media with shipping time frames.
Package arrived well protected and perfectly packed!
Will definitely buy from Black Swallow again!
1 comment
LUCY S.Black Swallow
Hi Geneine, thank you so much for taking the time to leave us such a great review! We look forward to you shopping with us again soon. x
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LollyMetropolitan Adelaide, SA
- Verified customer
Great experience fast delivery
One of the few places I can buy Jeffree Star and not be shafted for postage.
My blood lust pallet came packed very well and turned up so fast. I was very happy.
1 comment
LUCY S.Black Swallow
Hi Lolly, thank you for your amazing review. We look forward to you shopping with us again soon. x
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StevenGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Great items & service. Thank you
Store very easy to navigate for a first time user. Product choice is great . Customer service was excellent, prompt response to emails, express post perfect. A great 21st gift for all that wonderful product.
1 comment
LUCY S.Black Swallow
Hi Steven, thank you for this awesome review. We are glad that you had an amazing customer service experience and look forward to you shopping with us again soon. x
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Amelia S.Greater Melbourne (Outer), VIC
- Verified customer
Amazing customer service
Good choice of products and easy to find what you need. Great store with even better customer service, fast replies and great with replacements/refunds. Very happy with my experience, and the friendly replies.
1 comment
LUCY S.Black Swallow
Hi Amelia, thank you so much for taking the time to leave this positive review. We are glad that your experience has been a positive one and look forward to you shopping with us again soon. x
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The reviewer stated that an incentive was offered for this review
- Verified customer
This service
Blood lust got silvers in days amazing packed and processed amazingly. They have so many other products available for all. There service is amazing and fast service straight to your door
1 comment
LUCY S.Black Swallow
Hi Jae, thank you for this review. We look forward to you shopping with us again. x
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The reviewer stated that an incentive was offered for this review
- Verified customer
Super fast shipping!
It was honestly the easiest experience I have ever had with an online retailer. They communicated thoroughly during the process so I knew what was happening and didn't have to stress! Will definitely be shopping through them again!
1 comment
LUCY S.Black Swallow
Hi Cretie, wow! Thank you so much for this amazing review. xx
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Shanna JamesSouth East Queensland, QLD
- Verified customer
Great shopping experience!
It was really easy to find and purchase the items I was looking for, shipping was fast. Could use more product variety in the sense it’s mostly just makeup and bikinis but all in all it’s a really great shopping experience
1 comment
LUCY S.Black Swallow
Hi Shanna, thank you for your review! We look forward to you shopping with us again soon. x
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briony.heathManchester, United Kingdom
- 2 reviews
- Verified customer
Blood lust
Blood lust beautiful really fast dilvery and love this site would get more.....and really enjoy my pallet and use it a far bit all ready ..love the colours.and love . sight
1 comment
LUCY S.Black Swallow
Hi Briony, thank you for this amazing review. We are glad that you're in love with your palette and hope you can shop with us again soon. x
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The reviewer stated that an incentive was offered for this review
- Verified customer
Amazing team :)
Amazing team, fast and reliable shipping :)
Jeffree Star cosmetics launches are always on time and and super easy to find! Never been happier with an online store before! Thankyou team
1 comment
LUCY S.Black Swallow
Hi Chelsea, thank you for this incredible review. We are so glad that your experiences with us have been so positive! xx
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- Verified customer
US make up straight to AUS
great makeup that you cant get anywhere else. Make up is great but there swimmers are a bit to skimmy for my taste. but the JSC is the best in show
1 comment
LUCY S.Black Swallow
Hi Josephine, thank you for your review! We hope that you shop with us again soon. x
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Sonya HendricksGreater Melbourne (Metropolitan), VIC
Best place online
Fast delivery, quick response to inquiries and friendly staff. Highly recommended. Wide range of makeup to purchase from as well as hair care. Always buy my makeup online from here.
1 comment
LUCY S.Black Swallow
Hi Sonya, thank you so much for this awesome review and your continued support! xx
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- Verified customer
Amazing!! Always efficient with postage and products in great condition
Website is simple and easy to use, extensive range of products and brands. Quality is amazing and the care that is taken when products are shipped is excellent. As well as being shipped efficiently
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Review collected in partnership with Black Swallow
Questions & Answers
jmila12asked
Are the Jeffree Star products legit? Or fakes? I cannot tell....
2 answers
100% legit Jeffree Star Cosmetics products. Black Swallow isn't a black market seller, they're in my opinion the best way us Aussies can get a hold of the likes of JSC on home soil without the ridiculous postage and currency exchange from USA.
Sheridan x
That’s so great! Thank you so much:)
Charlie V.asked
I'd like to know when an item is out of stock and the ETA states 10 days, what does that mean? Thanks in advance.
1 answer
Heya Charlie : ) When an item is marked *out of stock* generally that means they have sold all their stock of that item. You can email Black Swallow customer service to inquire as to whether they will be replenishing that particular item at a later date or if you can be notified by email when it does. (I've signed up to receive emails from BS so usually they send out bulk emails to let the customers know when sales are on or restock of certain popular items. I suggest signing up to their email list so you can get first grabs!)
And ETA means Estimated Time of Arrival of a product when purchased or being available online.
I hope I've been able to help : )
Sheridan
Jodie F.asked
The no orange shampoo what’s it do for blonde hair.does it keep it blonde
No answers
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LUCY S.Black Swallow
Hi Lauren, thank you so much for this awesome review! We look forward to you shopping with us again. x