2 questions from our users
Emmy Teeasked
Hi. I just had DR750 installed yesterday. I don't understand why the wifi connection drops out and doesn't connect again automatically when I return to the car. Is it normal to keep having to press reset on the camera so my device will connect? I'm using iOS 11 and my device recognises the camera as a wifi connection if I go into wifi settings on device, but fails to connect to unit unless I press reset button on the dashcam.
3 answers
BlackVue Australia T.BlackVue
Hi Emmy, you may have the 'WiFi auto turn off' feature enabled, this will turn the WiFi off after 10 minutes of no activity.
Keep in mind, while you are connected via WiFi, you will not have any data/internet on your phone.
Thank you,
BlackVue Australia.
Hi I had the same problem I would have expected the WiFi connection from my phone to automatically connect two cameras in a car when I'm within range what I find is that in fact I have to manually connect every time I also find that the range of the cameras Wi-Fi is very limited unless you're standing right next to the car or inside the car the camera Wi-Fi range isn't far enough and it will drop out.
BlackVue Australia T.BlackVue
Hi Rusty,
If your phone is not automatically connecting to the BlackVue Wi-Fi, this usually means that:
The BlackVue Wi-Fi network is not configured for auto-connect/auto-join in your phone settings, you will have to double check on the Wi-Fi settings for this particular network on your mobile device. Another thing you will have to keep in mind is that if your phone is currently connected to a different Wi-Fi network currently, it will not automatically disconnect and re-connect to the camera, but will usually prioritise the what has the strongest signal in your saved networks.
The BlackVue camera Wi-Fi is only effective for up to 5~10 meters from the device, so it is not recommended to be much further than this when actively operating BlackVue Wi-Fi.
Please let us know if you would like us to clarify on any of the raised points or had any other inquiries about this, thank you!
Chris
BlackVue Australia
08 6267 5167
rossasked
I just installed the Gator in a brand new Audi A5. It stops the MMI interphase from the iphone to the Audi MMI. Is there a way that the camera can still work without WIFI?
2 answers
I’m not a expert but I think you only need the wifi to view the records from the sdi card. The wifi I have on my blackvue is only there for me to view records and I can update the card from my phone. Hope this helps.
BlackVue Australia T.BlackVue
Hi Ross,
I wish we could help, but unfortunately we don't know anything about the Gator brand - only BlackVue :)
Maybe try posting your question in the Gator section?
Thank you,
BlackVue Australia Team.
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