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Bosch Serie 8 HRG6767 Questions & Answers
HRG6767S2A, HRG6767S1A (See All)15 questions from our users
My oven cannot be used because the sensor panel will not respond to touch. I cannot access the types of heating, or any other functions. I can only turn it on and turn it off. A technician from a local electrical company came out over a week ago, confirmed that the panel is not working and is supposed to be ordering a part. No communication and probably not likely to hear from them as they inferred that parts are hard to find and most likely over a $1000. Should I pull it out or is there another solution to removing this oven and getting one I can use?
Hi Therese,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Oven.
We'd like to help, if you email us at [email protected], quoting BS...
Thank you for your response. It will cost me $930 to replace the panel as advised by a Bosch repairer. I have chosen to ditch the oven and purchase another brand. Thank you.
Hi. ! My touch panel is not working correctly. I want to access "Basic Settings" menu button. It will not respond when you touch the sensor button. I have tried touching the "Basic Settings" button using a number of different pressure and length of time. I have also now found that the "Clean button" is also is not responding. Using other menu options I have found these 2 buttons either do not work or take sometime to respond. I did have a service person come out some 8 months ago with a similar problem I was having with the Oven. I was advised by a Bosch technician that keeping the surface clean and dry helps, plus the way that you touch the sensor button may effect the buttons response. Things seemed to work for a little while. Now the problems have returned, only worse. The oven is now only 30 months old ! Have turned it off at the house fuse box a number of times but no change.
I would be interested in any thoughts before I put in another "Service request" Which obviously will cost me. Any ideas ?
Hi Max, Thank you for your question. Unfortunately we have asked out technical team and based on the information provided, they have suggested a technician come out to inspect the appliance.
Being th...
Read moree appliance is only 2.5 years old, we would be happy to assist with arranging this for you. If you could kindly email our team at [email protected], quoting BSH12694 in the subject line with your contact number, and invoice for the appliance. Kind regards Bosch Home Australia.
No further action required. Technician fixed the problem. Very happy with Bosch service
Hi Max,
Thanks for sharing your review.
We really appreciate the positive feedback about your Bosch Oven, we're glad to hear that we have resolved the issue for you. If you have any questions feel fr...
Hi my touch panel has slowly given up my oven is only 2 yrs old ! Have turned it off a number of times but no change . Any ideas ? Cheers
Hi
If your still not under warranty I do not have much faith in Bosch honoring the reliability of their products. I am still waiting for a replacement for the door on my oven that was only five month...
Read mores old after it self destructed. That was ten (10) months ago still waiting. Hope you have better luck with Bosch than what I am receiving. German made may as well be manufactured from Mars probably be quicker service.
That’s not good John !! I hope I will even get an answer from Bosch lol
Hi Robert,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch oven. We'd like to help, if you email us at [email protected], quot...
My oven is about 2 years old and absolutely love cooking with it. The rotary select dial has all of a sudden become very hard to rotate. I have to try and hold the edge of the dial with my finger nails to get it to move but it is vary hard to adjust. Any ideas on what I can do or do I need a service call?
Thanks
Hi Stuart,
Thanks for your question regarding the Bosch HRG6767S1A.
You can pull the rotary selector off to clean any dust or debris from behind it, it's only held on with magnets. If you use a butte...
Thank you for responding so quickly and your advice worked a trick.
Just bought two days ago and using the rotary selector made my hand so tired not kidding. I love the out look of it and I feel very lucky to found the answer here. It’s soooooo much better now.
When cooking with steam, my oven keeps stopping. Every. Two. Minutes. To ask to add water to the water tank. I have half filled, fully filled, take out and put in each time the oven asks but it still keeps stopping. Every. Two. Minutes. How can this be rectified? I have only been using the oven for 7 months and it always stops. Every. Two. Minutes.
Hi,
Thanks for your question regarding the Bosch oven.
Making sure the tank is clean is the only troubleshooting we can advise. ...
I have the same problem, water tank is well clean and ventiel on water tank works properly. Any other advise
Thank you...
Read more DadoI have a Bosch oven model HR6767.2A, and some of the touch screen displays no longer respond to touch (the ones on the left hand side), so I am unable to select these options. Consequently I cannot access many of the oven functions, eg 4D hot air, etc.
How can this be fixed?
Hi L M,
Thanks for your question regarding the Bosch HRG6767S2A.
There is no troubleshooting we can recommend for that issue and can only suggest a service call. ...
Stopping cooking in the middle of dishes with E6100 code . The manual does not say anything and only gives me overseas support numbers . Model HBG672B.1A .
The manual is also saying I need an E number and FD number supposedly on the door .... I see nothing .
Hi Anthony,
Thanks for the question regarding your Bosch oven.
That error code has no troubleshooting to advise and requires a service call to assist. The E and FD numbers will be on the appliance, generally on the edge of the door. ...
Brand New Oven installed When we Follow the Initial Us Instruction in The Manual Came Up with Error Message E6400. What is the problem
From what I’ve read - E6400 is about a ventilation flap not opening when the oven heats up. Contact your Bosch help and under warranty they should come out and fix it I imagine
I dont use the steam injector function because the oven collects a huge amount of steam anyway which when roasting hits you in the face when you open the door. If there are lots of vegetables they end up with a couple of cm of liquid in the tray and I have to pour out and grill to crisp up. The pumpkin is mushy and not caramelised. While the oven is very good for keeping food moist it is frustratingly hard to crisp things such as pizza or roast veges especially when cooking a big load Is there a way to expel the moisture when cooking? Or a specific setting?
Hi Dee, thanks for your question regarding your HRG6767S2A Built in Oven/w added steam.
One thing you can do is change the steam level on your appliance. In order to do this touch the "Steam level" t...
thanks for suggestion but I always cook with steam level on "0". If no-one else has reported this problem could it be a ventilation issue? (I never cover the vents inside the oven)
Hi Dee, thanks for letting us know. Its hard to say, we'd like to see if we can help. In order to protect our customer's privacy, we're unable to discuss your personal information online. If you could...
Read more email us at [email protected], quoting BSH5488 in the subject line. We’ll investigate further for you.Regards, Bosch Home AustraliaI have problem on my oven hgr6767s2a showing E6100 and beeping intermittently. That problem is since the beginning (2years ago)but it then was happening once in a two months and we was thinking maybe we are doing something wrong. BUT now it’s happening much more frequently and some time we are hardly finish the baking. Can you help me, please, regarding that problem???
Thanks.
Regards, Louie.
You can't use any silicone products in this oven. It's in the small print
Hi Louie Kitanov, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch oven. We'd like to help, if email us at [email protected], quo...
Read moreting BSH5223 in the subject line we’ll investigate for you. Regards, Bosch Home Australia.I have same error massage E6100 on my Bosch CSG636BS1 and found that fun for cooling was blocked .
Do any stores have a cooking demonstration on the bosch model hrg6767s2a oven? Would like to purchase.
Hi Hans,
Thanks for your question.
We'd recommend checking with your local stores for available demonstrations.
...
Anything more on the door hinge problem?
Hi Aquitania, Thanks for your question regarding the Bosch HRG6767S2A. If you have concerns with your appliance we would recommend that you contact us directly on 1300 369 744 to discuss further. Regards, Bosch Home Appliances.
I am responding to this question as an update to the issue I had with the hinges.
Bosch did in fact refund the full amount paid for the oven. How they worked that out with Harvey Norman I do not know...
We have the most current model (HRG6767S2A) and after using the pyro clean for the first time (2 weeks after purchase) we now have no interior lights working! We contacted the good guys concierge and have had a call from Bosch telling us a repair man would call within 48hrs. It's now been 1.5 weeks and we still haven't heard from the technician (the good guys concierge has rang a couple of times chasing it up but each time they've said they will call the technician and get it sorted)! My question is, is the oven safe to still use? I'm so heartbroken that we spent just over $3000 for an oven that has something wrong already!
Hi Carla,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch Oven. ...
Read more We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH209585 in the subject line. Please include your contact details in your email so we can investigate further for you. Regards, BoschHomeAuCan you cook steam buns with it? Does it have true steam function?
Hi Leonie,
Thanks for your question regarding your Bosch HRG6767S1A Oven. ...
Read more This model only has an added steam option, which adds steam during the cooking process. Full steam options can be found in our compact models. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuOh, that's really disappointing!! I recently bought one especially for its steam function as I thought it had full steam function. The name of the product is confusing, it should not be called a Steam...
Read more Oven in the shop if it doesn't have a full steam function! In fact I'm not just disappointed, I'm really upset about this!Bosch HRG6767S1A can you leave the guide rails and trays in when pyro cleaning?
Hi Harry,
Thanks for your question regarding your Bosch HRG6767S1A Oven. ...
Read more For this model the guide rails can be left in during the pyro clean however due to the high heat over time they may tarnish, the only accessory that cannot be left in the oven during the pyro clean are the wire racks. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuGet an answer from our members and Bosch Home Appliances representatives
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