Bosch SBI69M15AU
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7 reviews · Statistics
Reviews
Was about to buy one. After reading reviews I won't! Thanks!
Was about to buy one of these as I'm looking for an integrated dishwasher from a well known brand. After reading reviews I won't! Thank you to all who reviewed and saved me a bad experience. Very useful service.
Bosch SBI69M15AU Dishwasher
I have used this Bosch dishwasher for 10 years . Recently had problems like no power so had to replace the control board which costed $300 plus labor. Then the front power switch failed and had to replace it for $30 plus labor. Then again now the problem is no water is coming in the machine and cant use any cycle. Seems like the sensor problem. Am not sure i should spend any more money fixing the machine.
It may not be worth.
Over the years its done a fair job washing but drying
was not the best.
Next machine i wont buy Bosch.
Hi Nayak,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch SBI69M15AU dishwasher.
If we can be of any help to you feel free to call us on 1300 369 744.
Regards, Bosch Home Australia
Not as good as I had hoped...
Pros...
1) Looks very high-tech (well, at least compared to my prior dishwasher)
2) extremely quit
3) does a reasonable job of cleaning provided you know how to stack it correctly
Cons:
1) Needs some sort of alarm to indicate it is done as it makes no noise at all, this is important becuase
2) does a horrible job actually drying your dishes. since it is condenser based if you don't open it up when it is done, the water will re-condense and you have wet dishes again. Hence the reason #1 Cons is bloody important!
Overall would i recommend this dishwasher? Nope! Not a chance! "Eco" is only viable if it works. No dry = no work!
... Read more
Do not buy BOSCH...WASTE OF MONEY
I purchased this dishwasher from Winning Appliances as part of a package of appliances for a kitchen makeover about 4 years ago. Similarly to a bad BOSCH review on this site, about a month ago the container for the soap tablet wouldn't always open, my selected wash cycle started playing up...i.e. it wouldn't complete, started again in mid cycle. It took me ages to re-set & get the machine to work. The manual provided is useless.Then last week, the machine completely died. No power to the control panel. After paying a fortune for the service rep
... Read moreair guy to come out, he advised it was bad news, & that I would need a new control panel, the cost to replace was not quoted. Yes, unfortunately, my machine is out of warranty, however, this is not what I expected from what was supposed to be a reputable brand. Like the other bad review, my dishwasher was not flogged & used roughly 3 times per week. There should be some consumer rights when purchasing a major household item like a dishwasher. I will proceed with the repairs, but if the machines fails again, I will definitely move to other reputable brands such as ASEA. I did not find the BOSCH helpdesk knowledgeable or helpful. I urge all prospective BOSCH buyers to read this before you purchase.
Hi Wannabeepro,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SBI69M15AU Dishwasher and can appreciate your disappointment.
... Read more We realise that you're currently having the appliance repair, however if we can be of any assistance to you in future, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAu
Find out how Bosch SBI69M15AU compares to other Freestanding Dishwashers
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Terrible customer service to fix broken washer just out of warranty
The dishwasher stopped cleaning properly about 6 months out of warranty and leaves residual water in the base of the dishwasher at the end of the cycle.
Bosch customer service advised to call Abco to organise local repair. Technician said that the dishwasher was fine and the issue was with the drainage hose not being stiff enough and kinks when hot water was being expelled and needed to order appropriate parts. I ran several cycles after their initial visit and did not see the hose kinking while in use. I communicated this back to Abco but
Hi Anna,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SBI69M15AU Dishwasher.
... Read more We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAu.
I thought I was buying a great reliable brand - not so!
My Bosch dishwasher was installed in December 2013 and just out of warranty the unit shuts off mid cycle (full of water) and will not turn on anymore. I pay for the pleasure of 'service' visit to be told that the PLC has gone and the part itself is $360 plus labour (not sure what that will amount to) in addition to the $105 I have just spent on the service call. The service guy even recommends that I purchase a new dishwasher and carefully select my brand. This dishwasher is used twice a week on the Eco cycle and everything is pre-rinsed before
... Read more it is loaded into the dishwasher. It has not had to work hard in the 2.25 years. I have other Bosch appliances and thought (very wrongly) that I was paying a PREMIUM for quality - not so! I am sorry that I every bought a Bosch!Hi Nic,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SBI69M15AU Dishwasher.
... Read more We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH207731 in the subject line. Please include the model number (including variant) FD and serial number in your email, any supporting photos, your contact details and a copy of your Purchase Receipt so we can investigate further. Regards, BoschHomeAu
Worked until 6months past warranty....customer service woeful - ~50% of original cost to fix!
I had read a few reviews about this issue with Bosch and always thought "wow, that can't be right", but am now an angry customer as well and thats only 3+ years into my experience.
We bght an integrated Bosch Dishwasher (SBI69M15AU for over $1500) about 3 1/2 years ago, installed perfectly, worked well. 6months out of warranty it shuts down, no error messages, filter clear, hoses fine and clear. Power just shuts out after 1 minute, leaves water everywhere and completely useless.
My wife calls Bosch customer service and they were absolute
Hi AusEv,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SBI69M15AU Dishwasher.
... Read more We're also disappointed to hear that you're unhappy with the response you received from our After Sales Support team and would like to apologise. Could you please provide us with your Customer Reference Number so we can investigate your case and assist you further? Regards, BoschHomeAu
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Hi Belinda,
Thank you for your review and comments.
Regards, Bosch Home Australia