Bretts Truck Parts & All Filters
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WOW THE WORST OF THE WORST
Bretts Truck Parts & All FiltersAfter about a handful of purchases over a year. There are always issues and problems. They are rude and full of excuses. Yet the only viable excuse is the total incompetence of the staff. The parts are substandard as is the remainder of the business.
... Read moreRudest service
Online storeProbably the rudest service I have received in my 50yrs of swinging spanners, toxic person/s at this business.
Rude on the phone
Physical storeRefused to email me an invoice even after a telephone call
... Read moreI ordered yesterday turns up today different state.
Online storeI have been dealing with Bretts trucks for years. Warick and the team are very efficient and reliable service. Thanks guys
... Read more
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Disgusting company
Online storeSent faulty part then when I advised of this was abused nonstop
Liars! They are accusing me with their baseless lies. They are threatening me.
Online storeI purchased an item on their ebay store. Item never arrived and i left negative feedback. They asked ebay to removed the feedback. They are threatening me with closing my ebay account. They are claiming that i had aggressive tones, dangerous modification suggestions, ;lies, seller refusal to assist. None of this correct. I contacted them several times to get an apology and explanation but they blocked me.
forced to pay for 3 postages cause of them sending wrong part
Bretts Truck Parts & All Filterssite has 3 different parts all said will fit Mitsubishi BE434 confused rang was assured part will fit. Wrong part arrived, was forced to pay to post back & forced to pay postage on a different one! Paid for 3 postages
Online Nissan Navara D40 Clutch
Online storeSupplied the VIN and associated information as required for my purchase and it fit like a glove.
Great product and customer service-really quick and accurate responses time
Highly recommend
... Read moreCheap and nasty products from what Ive bought.
Online storeDont buy Sukura oil filters from this company...they have a poor quality anti drain back valve...course oil filtation and all I have used tend to leak from the oil seal which Ryco and Supercheaps did not.Dont be fooled by 5 star reviews when there are one star reviews presented..study the one stars carefully....This company leaves a great deal to be desired...they may be cheap but the quality of some of their products is dismal including their clutch kits.They extact 20% from returns even when they are proven wrong and have supplied the wrong part.They appear to have very little mechanical knowledge. Would give a zero but sites dont allow that.
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Be careful buying from this company....
Online storeOrdered from Brett's trucks on a Wednesday morning at 6:30am.
Purchased two indicator lenses and a brake relay for my truck.
Paid for express post as i needed it urgently.
Expected it to go out same day at 3pm as promised on there website.
Didn't receive any notification of delivery by Friday afternoon so i called up at 3:30pm.
Guy on the phone named Jimmy couldn't be less interested about my order.
Claimed it had been sent out and i asked why not on Wednesday and he said so whats the problem. Couldn't care less about customer service or the f
Cheap defective junk! Will not buy from again.
Online storeDefective item, told they sold hundreds so it can't be faulty. Such is their logic and service.
Greedy and shockingly rude!
Filter did not fit rude customer service
Online storePurchased a provent filter replacement and when I received it I found a very poor copy but decided to try it and then found it doesn't fit asked to return and refund and got foul response I truly think think this company maybe OK but some people should NOT be on customer service
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Very rude service
Online storeI purchased a car part from their Ebay store. Almost 3 weeks after ordering (and payment), I still had not received my part so I sent a query as to whether the item had been sent. They responded by updating the delivery information as it being at the Post Office but also with a very rude "GOOOOOOOO AND COLLECT IT" message.
I responded that I would have collected it if I had received a notification from either them or Australia Post and that they were rude and I would never deal with them again.
I also posted a negative feedback and to not deal
Great service
Online storeVery happy with the service and quality of parts. Parts arrived interstate within a few days. Price was very good. Would recommend doing business with the company.
... Read moreMisleading and false advertising
Online storeI was intentionally sent an inferior product to the one purchased. This was not accidental as online site designed to mislead. A photo of the brand of brakes I wanted along with the part number was advertised, I purchased and then received a something completely different and a much cheaper product.. No point complaining to the shop as owner will respond with smart arrogant and cynical response.. I have referred this site to accc on principle to stop others being scammed. Have a look at the photo of what I purchased believing its adb brakes and have a look at what I was sent.. you decide. (Caveat emptor)
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Read their responses to negative Google reviews to get a gist of what they are like.