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Reviews

4.6

24 reviews
5
(21)
4
(1)
3
(0)
2
(0)
1
(2)
  • Product Quality
    4.8 (18)
  • Return Claim MadeYes (2) · No (18)
  • Shipping
    4.6 (17)
Previous
Next

First Time Customer

published

Thanks Chris. Parts have arrived and all a perfect fit. Great value and assistance getting things delivered in these Corona days. Looking forward to next time and the next project.



Product Quality
Shipping
Return Claim MadeNo
Grant hilton

Grant hiltonSydney, NSW

  • 2 reviews

Poor Communication and dubious actions.

published
Return Claim MadeYes

Top Deal

published

Have dealt with Run Auto Parts for years and whenever I've had a problem they deal with it. Great service !!! Would recommend them to anybody. I live remote and it makes life easy.



Product Quality
Shipping
Return Claim MadeNo
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Chris B.

Chris B.Central Highlands and Goldfields, VIC

Amazing!

published

Seriously awesome to deal with, all the parts turned up at the door way faster then we could have ever thought, and they were packed really bloody well. Thank you.

Product Quality
Shipping
Return Claim MadeNo

Great company to deal with

published

On this occasion I dealt with Chris and the same as last time I had a very positive experience the parts where sent to Nz and fitted perfectly can't say enough about this company well done Chris cheers mate

Product Quality
Shipping
Return Claim MadeNo
sam i.

sam i.South East Queensland, QLD

  • Verified customer

Sent wrong product, still waiting...

published

Paid extra for express post, delivered wrong product within 2 days, contacted them about it and they said they would fix it.
9 days later still no product.
Poor effort.

Shipping
Return Claim MadeNo
1 comment
Run Auto Parts
Dave F.Run Auto Parts

Got my oil filter quickly.

published

Ordered on the Monday, received on Wednesday, good OEM Part and was easy to fit. lowest price I could find for a genuine Mann filter. Would recommend to a friend.

Amazing International Service and Shipping

published

Placed my order early evening NZ time on Monday 17/02. Shipped late Tuesday18/02. Order arrived in rural NZ from Melbourne on morning of Friday 21/02. Extraordinary!
Great people to deal with before all that anyway.
These people know the meaning of the word, service.
And the prices are realistic enough for me to source these Skoda parts from NZ.
I am impressed!

Product Quality
Shipping

Great service

published

Great service. Answered questions quickly. Product arrived as promised on time, exactly what I had ordered. Fitted perfectly. Will use these guys again in the future absolutely no worries whatsoever.

Product Quality
Shipping
Return Claim MadeNo
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Robert J.

Robert J.Hobart, TAS

Great service with fast delivery

published

Ordered service kit for VW Golf at 10:30am on 12th Feb, paid for express postage and arrived 9:00am 13th, the next day. Great service, easy website to navigate and order and very fast delivery.

Product Quality
Shipping
Return Claim MadeNo

Hard to find parts available

published

I Was having difficulty finding a EGR Valve for a Viano. Sent through the VIN to Run Auto and a few emails later was set up with the right part and super quick shipping. Very Happy.

Product Quality
Shipping
Return Claim MadeNo
Vidit B.

Vidit B.Perth, WA

Absolutely loved the purchase experience

published

I bought a bonnet gas strut for my car. By simply putting my car details, it showed the correct part number. I received the strut fairly quickly and was really happy with the quality and price. I had some trouble installing it but the customer service got back with the perfect solution. I would definitely shop from them.

Product Quality
Shipping
Return Claim MadeNo
John M.

John M.Hobart, TAS

Sent my VIN, confirmed the part - fits a treat.

published

Having difficulty identifying a window regulator part for my S16 Peugeot 1994 I sent my VIN to confirm, Thomas replied with the part, I purchased on his word. Happily fitted.

Product Quality
Shipping
Return Claim MadeNo
ricebubbles

ricebubblesMetropolitan Adelaide, SA

  • 9 reviews
  • Verified customer

Great Place in Oz for M-B Parts

published

Glad I discovered RunAuto for an urgent Mercedes-Benz part. Very quick delivery of a genuine German branded part and Chris was very helpful sorting a minor issue. Will be telling my mates to get their European parts from RunAuto.

Product Quality
Shipping
Return Claim MadeNo

New favorite parts store

published
Product Quality
Shipping
Return Claim MadeNo
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Mike S

Mike SGreater Melbourne (Outer), VIC

Great Service & Fast Delivery

published
Product Quality
Shipping
Return Claim MadeNo
BrokenDownPensioner

BrokenDownPensionerHunter Region, NSW

Good service.

published

I recently created an account with Run and made a purchase online and omitted to enter a promo code for Black Friday and missed the discount. I contacted Chris at Run about this and he arranged for the discount to be refunded to my paypal account. How good was that? My son also buys parts from Run and he put me onto them as he was also impressed with them regarding their knowledge of relevant VW parts.

Product Quality
Return Claim MadeNo

Washer Pump for Mercedes

published

Great service from Chris and part arrived swiftly and we are in WA !!!
Very pleased and will definitely use again. The website was easy to use and match up our model of vehicle and the part was much cheaper than OEM.

Product Quality
Shipping
Return Claim MadeNo
stuart c.

stuart c.Perth, WA

Great product knowledge

published

It was a pleasure to deal with Chris. His product knowledge and attention to detail, ensuring that I had the correct and compatible parts was really helpful. It saved my a lot of time and inconvenience.
I will definitely be using Run Auto Parts next time.

Product Quality
Shipping
Return Claim MadeNo

Jeff St Clair

published

I'm a first time user of Run Auto parts and found Chris very helpful. I ordered the wrong part for my car so Chris e-mailed me to inform me and told me the correct part . It was delivered before promised date . I'm very happy with the service I received and would use them again

Return Claim MadeNo
Page 1 of 2

Questions & Answers

BMW_Owner

BMW_Ownerasked

I thought I would deal with and support a local online store. Lucas confirmed the part compatibility (in writing) before ordering. Wrong part arrived. Have sent 2 emails to request a replacement. It has been 3 working days and Run Auto Parts have not responded. Very poor service. Open eBay case pending... waiting for eBay to step in, as no one from the Run Auto Parts team will respond. BMWX3 - Owner

1 answer
Run Auto Parts
Dave F.Run Auto Parts

Thanks for your order BMW_Owner.
Providing your VIN should have ensured 100% compatibility, so we're really sorry to hear the parts didn't fit your car!
We certainly accept returns of unused parts and I hope we can help with other parts for your X3 in future.

Paul R.

Paul R.asked

I ordered a part and paid for express post yesterday am. As of 1.45pm today I have not received notification that it has been dispatched

1 answer
Run Auto Parts
Dave F.Run Auto Parts

Hi Paul, our shipment notifications are emailed at around 4PM daily and I'm pleased to say your order is on its way.
Thanks, Heath

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