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Reviews

1.9

61 reviews
5
(5)
4
(6)
3
(2)
2
(10)
1
(38)
  • Build Quality
    2.5 (4)
  • Value for Money
    1.8 (5)
  • Cleaning & Maintenance
    3.3 (4)
  • Even Toasting Yes (3) · No (2)
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Terrible

published

Toaster keeps popping up, it takes several attempts to have the bread stay down to toast. Toasts unevenly, now after 9 months of patience and persistence the toaster button is now jammed. We really liked the sleek lines and shape of the toaster, but we have been very disappointed in this product. Spend your money somewhere else.



Date PurchasedDec 2015
2 comments
Breville
BrevilleBreville

Hi Vans - if you still have the receipt please return to place of purchase, or call customer service regarding how to return - 1300 139 798. Thanks, the Breville team

Vans
Vans

Hi Breville Team, I did just that and purchased the Breville Smart Toast, which everyone in our home is loving. I submitted incorrectly too, I actually had the Breville 4 slice "Bit More" not the lift and look. Thanks again. Vans.

Sadly the worst toaster ever

published

I bought this toaster from Harvey Norman 3 weeks ago. I decided to spend more than I usually would on a toaster because the description sounded so good.
This toaster dries out the toast (regardless of the setting) to the point that it is biscuit like. The elements work sporadically. Especially when we use frozen bread, it produces terrible results.
It IS a good looking toaster, but considering it functions so poorly, that pales into insignificance.
Harvey Norman is kindly accepting our return and I will be purchasing a different brand. Unfortunately I no longer trust any Breville toaster.



Date PurchasedJul 2016
1 comment
Breville
BrevilleBreville

Hi PussInBoots - the design team receive these notifications and appreciate feedback. Thanks, the Breville team

Richard

RichardSydney, NSW

  • 5 reviews

Best Toaster I have ever purchased

published
Date PurchasedApr 2016
2 comments
Breville
BrevilleBreville

Hi Richard - thanks for your comments. The Breville team



Richard
Richard
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Don't buy this toaster

published

This toaster has bothered us for months. It is out of warranty by a month. For the last three months it pops the toast up soon after you've put it in, no matter what setting you use. So it requires monitoring to keep putting the toast back down until it is actually toasted. Terrible toaster.

measle-pash

measle-pashAU

  • 8 reviews
  • 3 likes

Yet another poor review

published
Zac

ZacPerth, WA

  • 3 reviews
  • 1 like

Hasn't worked properly since day one

published

Every time you are toasting it pops up three or four times, Even when you first push it down it pops up straight away and pops up another two to three times during toasting. There is a real mechanical problem obviously wasn't tested before leaving factory will never buy Breville again

Faulty & trips power breaker

published

Had I known about the issues about this toaster, I would not have bought one, the bread keeps popping out & now it trips the power breaker (RCD) out in the meter box & it renders all my power sockets in the kitchen useless. I have plugged it into different power sockets around the house & one by one it trips the breaker (RCD) I have an electrician coming to the house tomorrow & I'm going to get him to test it.

Good toaster, except when it won't keep the toast down

published

We had one of these for about 11 months. It started off ok, but gradually it became less reluctant to keep the toast down until it was ready. I thought it was a one-off issue so I took it back to David Jones and had it replaced under warranty. Trouble was the replacement did the same thing, only from the outset. Then I read the reviews and found out it is a product defect. I replaced that one a couple of days later for a DeLonghi.

JeeB

JeeB

  • 2 reviews

prematurely pops up

published

I have just read the other reviews of this toaster, and wish I'd read them before purchasing; though this is such a good looking toaster, and the only stainless steel one with long slots that I could find, that I probably would have bought it anyway. But as has been the case for other reviews on here, the toaster keeps prematurely popping up during the toasting cycle, in a completely random fashion. We've had it for not quite 3 months, and I'm returning it. Will have to try and find a different toaster that suits my needs!

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Geoffo

GeoffoKambah 2902, ACT

  • 7 reviews
  • 8 likes

Happy - But...

published
1 comment
Breville
BrevilleBreville

Hi Geoffo - thanks for your comments and glad to hear the replacement is working properly. The Breville team

Stefan

StefanGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 6 likes

Totally RUBBISH- Don't buy

published
2 comments
Stefan
Stefan

Just an update. After a second call Breville, they called Myer who agreed to exchange it.
So worth the extra phone calls as only 2 weeks over a year old.

Stefan
Stefan

Ok so went back to Myer who had NO record of the exchange credit number. But they changed it out of good will. Now it is home it "hisses" when it is plugged in. Returned AGAIN.
WHAT A LEMON PRODUCT

Ianmuz

IanmuzSydney

  • 2 reviews

Complete Garbage and Poor Service

published

I made the mistake of buying this piece of rubbish without reading the reviews prior to puchase. I experieinced the same early pop-up issues as others have written about, which is clearly a known product-line fault. The problem was evident from day 1, but has become progressively worse until after 6 months it is now virtually unusable. Perhaps more disappointing was the lack of support from Breville Customer Service. This was a bad experience all around and I will steer clear of this brand in the future!

Whats

WhatsMelbourne

Worst Toaster Ever - An absolute lemon of a design

published
SteveMac

SteveMacMelbourne

Original and replacement had the early pop-up problem

published

Sadly this is the biggest pile of (insert rude word here) that I've seen from Breville, and as a result will be the last Breville product that we purchase. Two different units (the original and the replacement) kept popping up after 10 or 20 seconds, no matter what settings. Reading the many reviews of the same issue here, I'm just annoyed that I didn't check with this site prior to wasting time and money on this toaster. DO NOT PURCHASE, you will need to return it. Breville, what on earth are you thinking releasing an absolutely poor product like this, it has one main purpose, to toast stuff, can't even do that.

Was a good toaster that didn't last

published

I have had this $90 toaster for 15 months. I originally bought it for its long toast slots and crumpet option.
In the last week it has started prematurely popping up and will not let you select any options on the front control panel.
I have had Breville products in the past that have been pretty good. This toaster is a real disappointment.
I did try to return it to the Good Guys, but it was just out of warranty.

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Aussie Rog

Aussie RogLeopold

  • 4 reviews

Very good - BUT !

published

Great toaster but no matter how I try crumpets burn on one side. Just seems that the elements are hotter at one edge I have tried twisting and turning but one edge always burns.

brettcombe

brettcombeAdelaide

  • 8 reviews
  • 7 likes

Terrible. Not worth your time replacing it with another

published
kjulez

kjulezMelbourne

  • 9 reviews

Unreliable

published

Another one here that it worked great at first but after just 3 months (got it for Christmas) it pops after 10-20 seconds sometimes! So annoying when its so expensive for a toaster!

LaNZ

LaNZSydney

  • 38 reviews

looks great, toasts well

published
Millshouse

MillshouseAU

  • 11 reviews
  • 3 likes

Worst Toaster Ever

published

I liked the features of this toaster but the actual functionality is terrible. I must have bought a lemon considering other reviews. THe toaster would pop up after only 10 seconds, sometimes it wouldn't even stay down and most of the time if I cooked a piece of bread after cooking a crumpet one side would be overcooked. I won't be buying a Breville toaster again!

Page 3 of 4
See all Breville Lift & Look Pro BTA720 / BTA730 reviews

Questions & Answers

Loretta

Lorettaasked

Lift & Look Pro BTA730 (4 Slice)

I have a Breville toaster bta730 - it’s our second one- it is constantly beeping and pops up seconds after pushing it down- I’ve cleaned out the crumb tray and gently turned it upside down- still no change... any tips?

1 answer
Gizzyduck
Gizzyduck

Just make sure you push it down firmly so that it locks in properly.
If you find this doesn't help if it is in the 12 month warranty see if you can get a new one under warranty.

JulzT

JulzTasked

Lift & Look Pro BTA730 (4 Slice)

I decided to clean crumbs from my BTA730 model and tipped it upside down and now it no longer locks in place! Is this a repair job or can I 'fix' myself?

1 answer
Stefan
Stefan

Call Breville, tell them the unit is faulty or take back to store and get a refund. This model is a lemon.

Geoff

Geoffasked

Lift & Look Pro BTA730 (4 Slice)

Just bought the BTA730 and it continually pops up when toast is pushed down. Does this on all settings, not impressed with this operation. After reading many reviews on this product, it seems like a lot of other people are having the same problem as me. Any solutions as replacement doesn't seem to be the answer?

2 answers
kjulez
kjulez

I would first get it replaced under warranty, you never know the next one might not be a dud. But if it is then you can explore your consumer rights having taken the first step :)

Barry S
Barry S

In the first instance take it back to the place of purchase, I had no issues with exchanging my toaster. Having said that the replacement was even worse. Emailing Breville will just get you a standard reply, "Please be advised our products meet Australian Design Regulations and Breville has stringent quality control procedures in place" My request for another model met with a reply "speak to Myer to see what they can do!", no accountability from Breville at all. I now steer well clear of anything Breville. Had they have been more supportive I would think otherwise.

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