So disappointed with this Breville product. Paid a lot of money for nothing. I had a sunbeam toaster for 18 years without any bother, then bought this one and had it replaced in first month. Then second one began popping up randomly every couple of seconds....SO FRUSTRATING! It's a simple thing like a toaster, seriously!

Very disappointed in this product, even on the lowest setting with the LED on one we still have to watch the toast or it will burn, I could cook a better piece of toast on the fire out in my backyard !! I will be going back to a $15 reliable toaster, at least it will be trustworthy

This is by far the worst toaster I've ever owned - and I've owned $7 toasters in the past! I have other Breville products and never had an issue so I thought I was buying a trusted brand. But like other reviews have stated, this does NOT cook toast anywhere near evenly. I've had the toaster about a year now, and in the past few weeks it's got worse - the edges of the toast now go black straight away and the rest of the "toast" is white. It is a piece of junk that will be going in the bin this weekend - I'll probably go back to a $7 toaster. I'll certainly never buy Breville again.

Bread would continually pop up after pushing the lever down. This happened regularly, usually after walking away from the toaster. Very frustrating and would sometimes happen 5 - 6 times before staying down. Would not recommend to anyone. Ended up throwing ours in the bin and bought a cheaper toaster that works beautifully

Purchased after old toaster died. Seems to be working fine for us at the moment. Could have better labeling on the buttons, had to read the instructions to understand what all the colours mean on the buttons. The lifter could go up a little higher as we have burnt our fingers trying to get the toast out. But on the whole it is going well.

gorgeous cherry colour, all the buttons work but:
*it doesn't toast bread evenly (uncooked bits etc) even with the lift and look function.
*the strength or "doneness" lever doesn't work properly. I can only toast it on the weakest setting and even then I have to watch it like a hawk to make sure it doesn't burn-sometimes it needs more cooking, other times it sets off my alarm.
The warranty was only for one year and of course the problems started after that time. I would not recommend this product to others. Very disappointing.

shortly after we started using this it became erratic with its toasting, popping up before it was finished, then overtoasting and during the next time. What happened became a complete lottery. Then it started blowing the fuse and we gave up. It was a big mistake. Who has time to take this rubbish back and do battle with the shop. I just bought another one, but definitely not Breville.

Unfortunately this toaster hasn't worked properly from day one! Even on the highest setting the toast pops up after a few seconds, or halfway through toasting! It has now begun tripping the power! I should have taken it straight back but I put up with the problems. A costly mistake. This toaster is not fit for purpose. It may look great but looks can be deceiving! Don't be fooled.

Purchased a year ago and exactly the same problem as previous reviews. Have to try a number of times to keep toast down. Now all LED on push buttons have turned off and won't come back on. Breville have been around long enough to design a simple toaster. Please don't wast your money on this product.

After a few months we noticed that the lever was not staying down and the toaster popped during the cycle. Put up with it form months until we could not take any more. Totally frustrated. Contacted Breville. Got the ok to return to shop. Exchanged for a different toaster. So far so good. Thank you Breville for your understanding. Pity as it's a nice looking toaster.

Bought this toaster for a few reasons, unfortunately none of the reasons actually exist (false advertising). It is supposedly a "Lift & Look Pro" and the picture on the box shows how high you can lift it up to look at your toast and easily grab it - HUGE LIE. We have to use a plastic spoon to get the toast out even when you have completely lifted the lever and although it hasn't cooked the toast (on the max 5) you still end up burning your fingers on the top of the toaster trying to get your toast out. Every now and again (everyday though) the toaster pops up after 10secs even though you've put it on maximum 5. When you pay this much for a toaster you expect quality in performance not just looks.

Toast keeps popping up after sometimes just a second or two, sometimes half way through. Second one I've had, now more than 12 months old so no return I guess. Don't buy this model. Either get something cheaper or get a better model (I've used the mechanised Breville toaster and it works great).

This is a terrible toaster. Pops up randomly so need to watch it when cooking toast. Either burns the toast or comes out under done. Bought frim Dick Smith which has since closed down and when i called Breville they weren interested. Will never by a Breville again! Shame on them.

Has never been right, pops up randomly all the time, whatever setting you use, toast is always either underdone or burnt and you have to stand beside it all the time to keep pushing it down again. You would think a toaster couldn't be that hard. terrible toaster don't buy.

Not only did it do a terrible job toasting (top raw / bottom burnt) but after a few months just randomly pops up whenever it wants - have to stand watch! Took it back to the store and thankfully David Jones allowed a refund rather than a replacement as by these other reviews it doesnt appear to be a once off issue.

We got this through our reward points but we have not been happy with it. The toast cooks quite unevenly and the timing seems to vary making it very hard to get an accurate cook. Our theory is that if you cancel the cooking time, the next time it only cooks for whatever time was remaining when you cancelled it. Very annoying. I think we will end up buying a new toaster.

Bought this toaster and had problems with toast coming up early, returned to the place of purchase and they replaced. A few weeks after, the replacement toaster started doing the same thing and I'm now considering throwing it in the rubbish!
Have many Breville products and this one has left a poor impression as to the quality of the brand.

Toaster keeps popping up, it takes several attempts to have the bread stay down to toast. Toasts unevenly, now after 9 months of patience and persistence the toaster button is now jammed. We really liked the sleek lines and shape of the toaster, but we have been very disappointed in this product. Spend your money somewhere else.