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1 question from our users

Sarvari

Sarvariasked

the Boss BBL915BKS (Black Sesame)

Hi, I just purchased BBL910BKS FOUR DAYS AGO from the good guys, and started to make smoothies and soups, today I notice while making the soup, the liquid is spilling out of inner lid. I waited till the soup function finished, half of the soup on my bench top. I cleaned up everything and put the jar in autoclean mode with liquid soap, as soon as the liquid hit the lid, everything starts to pour. Need help please?



3 answers
Tam
Tam

I haven't yet tried the soup function. Maybe you had it too full? If you made the soup before pouring it in the blender it needs to be cooler than boiling. I had the same first time I used auto clean - too much dishwasher liquid! It literally needs only a drop of detergent and water filled to .5 (between .4 and .6) then it's fine.

Bec
Bec

I made tomato soup (from the recipe book that was supplied with the blender) and I did not have any liquid spill through the lid. Make sure you don't overfill, or use very hot liquid (the instructions advise how hot it can be). Also make sure the inner lid is clicked into place properly. If it happens again take it back to the store and get a replacement. I've had no issues with mine. Good luck!

Breville
BrevilleBreville

Hi Sarvari - if you still have the receipt please take the unit back to the store for a replacement – its either the inner lip or an issue with the jug not sealing so best to swap it over if only recently purchased. Thanks, the Breville team

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