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10 questions from our users
Maree E.asked
I have a new insurance olive 11752821801 50 Ella street Adamstown. It is a one insurance, what I thought I was getting was landlord insurance on this policy. What to do.
1 answer
Budget DirectBudget Direct
Hi Maree. Thanks for reaching out. Please feel free to email us at [email protected] and we will be happy to look into this for you. We look forward to hearing from you soon. Regards, Budget Direct
Jade K.asked
What is the rate of claims approvals vs claims rejections?
No answers
Robynasked
Do you cover homes in Home Hill
No answers
Peterasked
I've had a very competitive quote from Budget Direct for Landlord Insurance and am considering switching from my current insurer. I note, however, that negative reviews on Product Review all seemed to be related to Landlord Insurance and one of them maintains that Budget Direct doesn't pay for repairs caused by a tenant's malicious damage on the basis that this is excluded because the cover doesn't include anyonet invited onto the premises, i.e. the tenant.
Is this correct?
2 answers
Hello Peter, what you have stated is correct. There’s an option to cover items such as malicious damage by tenants, it costs a bit more but mandatory of course. Overall still competitive, albeit a bit sneaky of them to make this an option when that’s really the crux of landlord insurance.
Thanks for the confirmation Arnold. I've phoned them this morning and they have confirmed that, if you want the full Landlord cover, you need to pay extra. In my case the revised quote for full landlord insurance was $600 more than their initial quote.
They would save their potential customers and staff a lot of wasted time, not to mention their own reputation, if they made their initial quotes much clearer about the omissions.
Dayanand K.asked
Under landlord insurance, Is the home insurance same as building insurance?
Budget Direct mention only as home insurance in the website, I am confused now:(
Also, while getting an online quote, I didn't see the excess amount info.
1 answer
Yes landlord home ins covers the bldg, and excess options can be made once you commence the quotation process
Willy wasked
Hi guys just a question on policy’s and what they cover which apart from price do they cover all important aspects?asking as this seems like to be probably the only decent one with good reviews
No answers
lib57asked
Most reviewers have not made a claim under their landlord insurance policy and are raving about saving money. The real test is if Budget Direct makes claiming easy and pays out in a timely fashion. One review I read made a claim and it was not a good experience. Are there anymore customers of BD who have made a claim against the policy? That is the real test. If the policy is cheaper than the others but doesn't pay out in the event of a claim, it's useless changing insurers. Better the devil you know than the one you don't.
No answers
Chris Westonasked
I have home and contents insurance with Budget Direct. Is Landlord insurance needed in additional to home and contents insurance, or as a replacement for it?
1 answer
Landlord insurance is specifically for the landlord of a rental property. Home and contents is for your own residential property.
Carmenasked
Does budget direct cover landlords for legal expenses if they go to Tribunal?
Executive committee want us to pay a levy of over 30k for a balcony which is supposed to be common property. We need to get the right legal advise. Any help please?
1 answer
If the executive committee held an AGM or a special meeting that required you to submit a proxy vote or attend in person and the meeting complied with the Strata Schemes Management ACT 2015 (NSW), had a quorum and the minutes confirm that a special levy needs to be raised for common property balcony repairs, the effect of the motion is passed. As the property owner, you are unlikely to be covered by any form of legal expenses insurance as the motion was passed legally however, you can always try your luck cheaply through NCAT. Hope this helps.
Amanda Lasked
Has anybody made a claim for tenants damage and had a successful outcome?
2 answers
Not yet. Only just signed up with BD.
can't even get that tenant loss of rent cover there was a glitch to start off and they never got back to me about it said they were covering me but have nothing to prove it ....
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