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13 questions from our users
Louise M.asked
Hi there currently l have a credit limit of $250 and would like to increase it to 500 how can l do this? Thanks
1 answer
Customer S.Bundll
Sorry about the delayed response on this! Limit increase requests are on the roadmap. The team is working on superbundll first.
Peterasked
Im with bundll. GREAT APP btw, how ever my he has tried to join up with you guys and cant . She has got an has got a government proof of age that works on all the other apps (afterpay,openpay ect)but not yours. What can she do
No answers
Peter T.asked
Was waiting for SMS after entering mobile no and needed to enter code, pressed the resend code button and app responds with "sorry your not eligible" I haven't even entered any ID. No bad credit here either so what gives? I'll stick with Zip and Afterpay, if this app can't send a code it's an insight into its future id say.
No answers
Lou M.asked
How do I increase my credit limit
1 answer
Customer S.Bundll
Hey Lou! Not available yet. It's on the roadmap. Cheers, BB
CherylLasked
Why does it say that i am not eligible for registration
2 answers
Customer S.Bundll
Bummer. If you received the not eligible message after putting in your ID, unfortunately bundll isn't for you. Sorry!
What if you were waiting for a code to verify your mobile number, pressed resend to receive a code as it didn't arrive and then app instantly responds with "your not eligible". I didnt enter any ID at all! My credit is fine! Tried twice.
Jennasked
Can I transfer my money out of my bundle acc to a bank acc?
1 answer
No you can’t transfer the money into your bank
Account. It’s only use through the Bundll MasterCard.
Elias A.asked
I have a limit of $150 with bundll . But my limit with afterpay is $2000.
How do I increase my $150 limit with bundll I would like to use it and put all my money on there when I get paid
1 answer
Customer S.Bundll
Heeya, Elias. Bundll is different to others. Credit limit increase requests is a future feature. It's on the roadmap! Need to make sure customers repay and are in good standing.
JaneLoanasked
Was told I’m not eligible before I even got the option to provide bank statement
1 answer
Customer S.Bundll
Sorry to hear this. If you received the not eligible message at the ID part, unfortunately bundll isn't for you.
Tahlia W.asked
I tried to create an account but it said I wasn't eligible and I have tried again but it says my phone number is already is use to use another... I don't have another number...
1 answer
Customer S.Bundll
Heeeya, Tahlia! Sorry about this. Are you still experiencing issues? Please email [email protected]
Tina Roseasked
I Made a purchase which is due in 12 days. If I make another purchase, will the total bundll be due in another 14 days ?
1 answer
There is the ‘active’ bundll. This is where new purchases get added to each week.
At the end of your week, everything in the active bundll gets bundled together into one, which is due in 14 days from that date. Your pay day.
If you make a new purchase after that it goes on the new/current ‘active’ bundll, which will get bundled up and due in 14 days at the end of your week.
So each week a new bundll is created, due in 14 days, with whatever you spent in that week. Older purchases remain due as per their original bundll.
Ashleeasked
Hi, I tried to sign up and was told I was not eligible however I entered my licence incorrectly. Would that change the outcome? I’ve tried again however can’t reuse my email address?
3 answers
I had same issue with that with a Queensland driver license, and couldn’t reuse email address, what you need to do is call them to reset the application and just sign up with your Medicare card, I was successful and approved straight away. Hope this helps.
Thanks heaps! I’ll try them tomorrow.
How’d you use Medicare card
Tahria D.asked
Does the spend limit go up as you use it more? I got approved for a limit of $150 and just wondering if it’ll go up as I use it more and pay on time/early?
1 answer
Yes it does, but you need to prove to them overtime that you are suitable. I was first given $250 and that was fine, works similar to Afterpay.
Jenniferasked
I had bundll up and running for over a week then for no reason my acc is on hold pending ID verification very annoyed as I was loving bundll also paid off one of my bundll s early is this being done to everyone
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