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198 questions from our users
Colinasked
Colleen Smithasked
Hi do you guys allow layby options?
smithasked
How much does it cost to rent a shelf space at Bunnings to sell my product?
3 answers
I would like to know also. Please share the details once you have contacted them directly. Thanks :)
You can’t rent shelf space at Bunnings. It’s not a local market.
You cannot rent a shelf. You should be able to contact Bunnings themselves (I would use their head office number for your country) and request to have your item stocked. They may be willing but it would depend on the product. Good luck
Ruchiasked
Nellasked
Will Bunnings give me a refund on taps? I purchased last year. Still in original boxes with store docket
Daveasked
Hi, If i've lost a Bunning's receipt and was wondering if there were anyway that that another receipt can be re-printed?
1 answer
In future, as I'm sure this is solved, yes, if you remember the items, the day and even the register it can be searched up. While if the reciept is important, the first thing I would do is take a photo of it, we can search it up on the system for you if its important (say, a lawnmower)
leeasked
can i get money out with a purchase?
No answers
Adrianasked
We purchased a Ryobi dropsaw in feb- march of 2017 at the Craigieburn store, it has since gone faulty. My question is can we still get a refund/swap if we cannot provide a receipt as we can't find it? If not what are our options, thanks. We believe it is still under warranty.
Vinceasked
I bought a cook to from bunnings . It was working for about a month and now it stop working . I got the receipt for it can exchange or refund?
2 answers
Yes you sure can
yes you should have no worries as they should by right work for at least 12 months to cover for warranty in Australia
British01asked
I returned to my local Bunnings to buy some bird feeders, I bought some there about six months ago(, however the cockatoos have wrecked them) only to be told all bird feeders have been deleted!!!! The staff in the nursery say I am not the only one asking for them, so who do I contact to see if this can be reversed do you think??
3 answers
Andy, apart from not being able to understand your answer, what is the "obvious solution" then?
the only thing you can do is write to bunnings marketing team and that i think you would have to talk to bunnings staff for that one and inquire that way
The same day I went to the staff member "in charge" I was told because all the buying for every store is done from someone in an office somewhere (HO) I guess, and its done many months in advance, I did not have much chance of them being re-ordered, so that is why I asked who could help me.
Crookyasked
Is Bunnings going to get afterpay or zippay in the future?
No answers
Billy Sasked
Does Bunnings lay by?
1 answer
Not that I'm aware of although I could be wrong. If you have to order something in and it costs less than $500 then you have to pay full amount then and there. If the item(s) is over $500 then a $500 deposit is needed.
Don't know if that helps at all?
pollyasked
I left a peony bulb packet in my trolly or on the counter. I have my receipt as I started to wonder if it went through the checkout. I have paid for it but I don't have the item. Will Bunnings replace it?
1 answer
Hello Polly Yes bring your receipt into the Bunnings store that you made the purchase, explain the situation as above, and we will gladly replace the item for you We do keep records of items that have been left in trolleys and this item was a recent find by us Thankyou for your business and hopefully we will continue to give you great service and that you continue to give us your business Kind regards Store Manager
Judyasked
Must i show my receipt when leaving a bunnings store?
11 answers
I'm really old school when it comes my basic rights as a human being.
Which is fully backed up by our civil liberties laws of Australia.
If i havent stolen anything why would you want to look in my bag or check receits.
For a shopping experience it sort of turns somehow makes the customer is not really a customer but is actually a thief.
Why else would anybody have a need to check everyones personal property.
VERY BAD CUSTOMER SERVICE WITHOUT A DOUBT.?
In the good old days a customer would be extremely whatevered if there was some sort of aneed for a personal search.
AGAINST THE LAW WITHOUT NO DOUBT
Example. Plenty of stores i will refuse to shop in Westfield Parramatta, because of bug eyed security, personnel, It is not my problem or any innocent punter, if there is a high rate of shop lifting, that is the stores problem and not the customers.
Nice Drop No Kiddin'
Shop lifting is a billion dollar industry! If you ran a similar business and ‘allowed’ people to leave unchecked and subsequently went broke .. who would you blame?
Anyway a customer enters a store under licence .. as per the law.
Only a guilty person would be reluctant to prove they did not steal.
In your case it would be best you stopped shopping/stealing there to avoid doubt.
If you refuse inspection any store can detain you on suspicion until police arrive and/or the shop can bar you permanently.
Of course you should check the actual law rather than expect a random illogical ‘libertarian opinions’.
kfbasked
Do they ever answer the phone?
2 answers
Not sure why you need to ring them. If it was just to see if they sell a product then I check their web site first. I have had no problems when ringing. Recently I rang a number of local outlets as I was after a particular grinder kit listed on their site. Finally found one shop that actually had stock, got them to reserve the kit which was ready when I went to collect it. Very impressed.
I have had every success ringing Bunnings and received all the info I need!
benasked
do you have docket holder?
No answers
Sue's Wasked
How do I find out the balance of my 500.00 Bunnings warehouse gift card?
1 answer
The amount is the face value on the card.
No money gets deducted off so you don't have a running balance.
So if it says $10 or $50 that's the amount
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