Buxton

On two occasions Buxton have offered me free appraisals. On both occasions they never showed up. The second appraisal was scheduled for 1 pm today. Please do not offer these free appraisals to me again. I am not interested in your bogus appointments.

She not able to help my propety sale. Only tell me keep the price down without explain. Last message from her, she said only can do the price she want to otherwise cant help me. Such useless. Her number is +61 401 911 xxx if you see this number. Pls Becareful.
I understand the market not great now. As estate agent. She must do her duty of care. Be professional.

I'd like to leave a big thank you review for Jenny Parrot of Buxton Real Estate. She came out on this public holiday to sort out my dodgy front door lock. Jenny was friendly, capable and prepared. Thank you Jenny

[Name Removed] was my Property manager for a couple of years, in that time she did not do any routine inspections. Also her husband is her ‘handy man’ and he didn’t do a great job. So if you need something she gets her husband to attend like for new curtains. Like he would goto spotlight and put them up himself and charge you whatever. It’s so bad!

The agent called olivia assisted us on a property, they made us sign the papers, etc, and we did a online video call inspection, she led us to believe that the area was ideal and perfect safe area, as we arrived to the location and we were surprised to see the clear issues with it.

We had issues with the final inspection off our home and the agent left a voice he thought he had hung up and called me names that were so unprofessional and disrespectful and disgusting voice message has been saved

We are in our mid-70s & just recently moved to Melbourne from the Gold Coast We attended an open house in Hampton East with the Buxton Moorabbin branch & Noel Sasay greeted us. After months of looking for a suitable property, we came across many sales agents & it was a pleasure dealing with Noel with no pressure he let us inspect the property on our own & ask him any questions we had. We arranged a private viewing with Noel & subsequently, we purchased the property. We have purchased 9 houses in our time but not one Sales Agent gave us such great service as Noel. I have caught up with Noel for a coffee & have made a new friend. I can personally highly recommend Noel & he will be my 1st contact when selling my property

I trusted buxtons to manage my unit in wendoree i was paying for the water usage of the tenant, approached the manager with photo copies was assured that I would be ream burst they denied that they received the documents, i sold the property the tenant left the back yard strewn with rubbish the grass was not cut for several years, weeds had over taken to top it all off they demanded $179 do not use them i will not be paying the money

I just called generally for a query of one of the property available/listed on their website. He spoke extremely rude way - 0413 285 565 this number it’s Steven zarokostas. Dude you need to understand people asking are not beggars, we are paying the rent and we deserve respect. I am glad not to get into your property and dealing with such guys. Make sure you respect everyone either it’s Sunday or Monday. People don’t have ideas of how real estate works, some estate agencies work on Sunday too to manage inspections. No one should entertain such real estate managers, learn from other agencies please.

Can’t recommend the property management service to landlord/ investors.
Had to follow up agent for missed rent, illegal tenants, long vacancies, inspection reports missed major damages, agent does not follow landlord instructions to fix matters then directs you to vcat if you want anything done, dodgy tradespeople used to poor standard, lying rude director, acts in tenants interest rather than landlord to make there job easy,

The best realestate agent I have ever dealt with!
Very efficient, very kind and helpful and hospitable and the service provided was excellent. I couldn’t fault the Buxton service that was given.

Untrustworthy, unreliable. Need to go to Vcat just to get fair treatment. Never again.

The agency kept the bond for two months for petty reasons. The condition report has photos of the items with damage and without (thus difficult to know when the photos were taken). The agent used offensive and diminishing tone. We went to VCAT and the bond will be returned in full. If there were a real problem, this would not have happened. We feel we were bullied into submission but thankfully this did not happen.