Their rates are massively inflated. This was the first time I had a photocopier but now I know. I have replaced their machine with a far superior machine for a FRACTION of the cost. Beware their contract as it states you have to return the machine to them. Also, beware that when you try to terminate your contract they will ignore you completely for months to string out the contract further and get a few more payments.

I have been a customer of Camnet for over 10 years and in that time I have found them to be reliable and professional in their dealings. When I have needed toners or service they have always delivered the next day. The staff are courteous and helpful.

The worst experience I've ever had, bad service they lock you into a contract where they can trick you be careful be careful be careful and then they'll try and trick you into updating and when you refuse they'll turn nasty and at the first disagreement they'll try to destroy your business with out any remorse . I would never recommended it to anyone just buy a printer out right and and save thousands of dollars.

I can certainly recommend Camnet however I'd suggest having a solicitor review their terms before signing. You can certainly negotiate a good deal but I got caught out with price increases. I have a print copy plan and found out the annual increase was at 7% on the total plan. This was a huge increased monthly amount. I was able to have this reduced with a very knowledgeable and helpful member of the collections team.
Be very careful if varying the plan to as the remaining term from the existing deal will be built into the cost per copy. It means double finance.
On the upside the service is quick and all the staff have been very pleasant.

One of the best days of my life was when we finally managed to escape the clutches of this company! While I would love to forget about those years, I have just heard another tale of a Camnet customer who tried to stick to agreements but has now lost the case, prompting me to warn people off again. I too ended up in court with them, but was no match for their experienced lawyers. If you are not with them, DON'T JOIN. If you are with them, please checkyour agreements and if they are not sticking to them (e.g. are hiking prices above what you agreed), contact the authorities immediately. We were told we had left it too long!

We were with Ricoh Australia for both devices in Sydney and Melbourne but weren't entirely happy with Ricoh Australia's service response. We were approached by Camnet selling new Ricoh technology and they showed us ways to achieve better value for our organisation. Our account manager has always been extremely helpful and has always been very prompt in answering any queries we have had! Thank you for hiring him! The device has been extremely reliable as well.

The printer quality was terrible. It was a horrible experience to deal with the accounts people. They refused to give us a pay out figure and on top of that, they withdrew more than the agreed direct debit amount without our authority.

Avoid them like the plague.

In the end you pay a lot for a little in return. The printer they provided was rubbish and could not even do what it was initially purchased for. Salesman was pushy and pretty much said yes to every question in order to make a sale. Don't make the same mistake i did and do your research.

We are a small architectural practice that requires large volumes of reliable high quality presentation material. Camnet have serviced our needs for some thirteen year now and we remain very happy with their service. Sales personnel are always polite and attentive and Technical Support are always prompt and appropriately skilled and geeky. We intend to continue with Camnet as our copier/printer supplier.

We run a small commercial property business and the speed to service any queries we have is exceptional. The machine recommended by the sales person is ideal for our needs.
I would recommend camnet for any size business.

I approached Camnet for our office printing requirements, having had a very bad experience with our existing supplier. I dealt with Tim Holden who was very professional & absolutely fantastic. He not only provided me with a more competitive quote, but made the changeover experience smooth & trouble free. I would have no hesitation in recommending Camnet.

We have just reviewed all our requirements for our printers/copiers in our office given some recent changes with the office on paper usage. Tim Holden the Sales Manager as usual handled our requirements in a professional and efficient manner. The replacement and upgrade of our printers has been completed without any disruption to our business.

Camnet products have been a great addition to Australian Outdoor Living. From our Account Manager to the technicians the whole Camnet experience has been great. I would highly recommend Camnet for all your printing/photocopying requirements.

Having been a Camnet client in my last place of employment, the first thing I did in my new workplace was have Camnet install an updated mfd. Camnet offered solutions to our server issues and install was seamless once issues were resolved frolm our end. I have always loved the service and our account manager is a dream.

Print solutions sorted. Thank you to the team at Camnet. If I have any problems I can call my service Tec Direct and also Account Manager

Broken down used photocopier machinery that is at the end of service life. Serviceman basically said that it was unserviceable. Refused to pick up machine and continued to charge. Then threatened to report is to the credit bureau.
Stay away from Camnet and Ricoh photocopiers.

They spam our business with constant marketing calls for a period of time then give it a break for a few months and start again. If their marketing approach is anything to go by I would recommend you avoid using this company.

Have now had two machines from Camnet. Have had very little trouble with either machines. When required service has always been excellent.
No hesitation in recommending Camnet. Look forward to many more years.