Reviewer Photos & Videos
Excellent Service
All staff at Lakehaven Carpet Court have been wonderful to deal with. I have just replaced all carpet in my home as well as installing Plantation Shutters & I am extremely happy. Absolutely recommend them !
1 comment
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Livio ToscanMid North Coast, NSW
Supply and install carpet to main bedroom & WIR
Office staff were very helpful in choosing the carpet and supplying a quote.
Carpet layer did a great job in laying of the new carpet, come up looking very good.
I would recommend Carpet Court for any floor covering jobs.
1 comment
Carpet C.Carpet Court
Hi Livio,
Thank you for taking the time to leave such nice feedback.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope you enjoy your carpet for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Excellent product
The laminate flooring is excellent, the house now is warmer and has become a home. The service and professionalism from Carpet Court was excellent and first rate, I would highly recommend them.
1 comment
Carpet C.Carpet Court
Hi James,
Thank you for your kind feedback. We are always thrilled to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope you enjoy your new Laminate flooring for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
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Great from start to finish
Choosing carpet can be stressful but Elisio from the Underwood store made it easy.
He took the time to listen to my needs and wasn't pushy.
Also the carpet layer was friendly and did a great job.
Would recommend Abetta Carpet Court to anyone needing carpet.
1 comment
Carpet C.Carpet Court
Hi Di and Kerry,
Thank you for your kind feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a wonderful experience with Abetta Carpet Court and that your carpet was installed efficiently and it was a nice experience overall. We will certainly pass your feedback onto the store. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Owenn and GailSydney Surrounds, NSW
- 2 reviews
New carpet for our bedrooms
Great choice of style of carpet for our bedrooms & colour given by the friendly staff at Carpet Court. My partner and I are more than happy & the installation was perfect
2 comments
Carpet C.Carpet Court
Hi Owenn and Gail,
Thank you for taking the time to leave such nice feedback.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope you enjoy your carpet for many years to come. Kindest regards, Carpet Court National Support CentreAll good only pleased to help
Similar opinion? Write a review on ieatwords.com.au!
excellent presentation in the house
Extremely friendly staff, from the salesman who attended for the quote (very helpful) to showroom staff and eventually the techs who laid both vinyl and carpet. Professional, informative and punctual. We a very happy with the finished product.
1 comment
Carpet C.Carpet Court
Hi Brian,
Thank you for your kind feedback. We are always thrilled to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope you enjoy your new flooring for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
NelGreater Melbourne (Outer), VIC
- 7 reviews
Good value for money
Had a great experience at Carpet court chadstone. Hiren who assisted me was fantastic and made the whole process easy for me. Was very happy with the hybrid flooring in the end.
1 comment
Carpet C.Carpet Court
Hi Nel,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with Chadstone Carpet Court and that the installers did an outstanding job installing your new Hybrid flooring. We hope your enjoy it for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Daryl and SallySydney, NSW
Great service
The salesman was helpful and not pushy, the communication from the office was always friendly and helpful. The carpet layers were on time, were polite and worked hard. They also left the house clean having vacuumed the new carpet and taken all rubbish with them.
1 comment
Carpet C.Carpet Court
Hi Daryl and Sally,
Thank you for taking the time to leave such nice feedback.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope you enjoy your carpet for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Margaret HarlandSydney Surrounds, NSW
- 2 reviews
Plantation shutters
Just had plantation shutters installed and was very happy with not only the shutters themselves but the professional way the team installed them. Would recommend them. Cheers cheers cheers cheers
1 comment
Carpet C.Carpet Court
Hi Margaret,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope you enjoy your shutters for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
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ChrisSydney Surrounds, NSW
- 4 reviews
Vinyl Perfection
Once again, couldn't be happier with the quality of the laminate flooring I selected, and the excellent and professional installation by outstanding tradesman. Extremely helpful and courteous staff. Can't go wrong with Lakehaven Carpet Court.
1 comment
Carpet C.Carpet Court
Hi Chris,
Thank you for your kind feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a wonderful experience with Lake Haven Carpet Court and that your laminate Flooring was installed efficiently. We will certainly pass your feedback onto the store. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Kate ConnellMid North Coast, NSW
Outstanding experience
Thank you to Ben & all staff at Carpet Court for your amazing service, assistance & professionalism. We can’t thank you enough for making the purchase & installation of our beautiful new carpet such a positive & delightful experience. 10 out of 10 from us.
1 comment
Carpet C.Carpet Court
Hi Kate,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with us and that the installers did an outstanding job installing your new carpet. We hope your enjoy it for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
June TSouth East Queensland, QLD
Professional and cost effective; highly recommend
Phil at Carpet court was able to work with us on price for good quality carpet. He and his manager expedited delivery from Melbourne in time for installation ahead of our furniture arrival after relocating.
1 comment
Carpet C.Carpet Court
Hi June,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with us and that our team was able to assist you so well and give you an efficient installation. We hope your enjoy carpet for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
ColinSydney Surrounds, NSW
- Laminate Flooring
- Verified customer
Professional installation
Carpet Court at Lake Haven had a huge range of flooring with helpful staff, and they were quick to do a measure and quote. They were a little more expensive than quotes for similar product from other companies, but the installation was done very professionally and we are happy with the final result. The installers also cut out an extra one square meter 'mat' to put our gas heater on to protect the main floor - thanks guys!
1 comment
Carpet C.Carpet Court
Hi Colin,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with Lake Haven Carpet Court and that the installers did an outstanding job installing your new flooring. We hope your enjoy it for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
NaomiMid North Coast, NSW
- 2 reviews
We love it! It has lightened up our home immensely.
The team at Coffs Harbour Carpet court were very helpful from selection right through until after the floor was installed.
We went over awful orange cork tiles with a nice light coloured vinyl plank. The transformation is amazing. Our home used to be dark and drab but the floor has lightened it up so well.
The planks seem really durable and nice underfoot. Easy to clean with a quick vacuum and mop.
Dan the installer did a great job.
We are very happy with the finished install.
1 comment
Carpet C.Carpet Court
Hi Naomi,
Thank you for your lovely feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a wonderful experience with Coffs Carpet Court and that your Vinyl Flooring was installed efficiently. We will certainly pass your feedback onto the store. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
RobbieSouth East Queensland, QLD
- 3 reviews
Excellent after sales service
I was unlucky enough to have a problem with my carpet which was laid by Carpet Court but they looked after me so well making sure I was happy and had it fixed under warranty even though it had been down for a few years. I recently also had to source some spare carpet for a rental property which required repairs due to the tenant leaving burn marks and it was no problem. They found my original order on their computer, located an offcut of the carpet, no charge. I would certainly recommend Carpet Court with confidence.
1 comment
Carpet C.Carpet Court
Hi Robbie,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic After Sales experience with us. We hope your enjoy your Carpet for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
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Coffs Carpet Court
All of the staff at Coffs Harbour were just fantastic. We had picked a more expensive carpet but after discussing our lifestyle (pets and kids) with the staff we went with a more durable / livable range. We are so happy we did! It is still super soft, great colour, squishy and lush underfoot but much more practical.
We found all the staff (including the installer) so helpful, friendly and approachable and the turn around on getting the carpet in store and installed was fantastic.
It was such a pleasure to deal with Coffs Carpet Court, would recommend going there over the providers in Grafton region.
1 comment
Carpet C.Carpet Court
Hi Meg,
Thank you for your lovely feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a wonderful experience with Coffs Carpet Court and that the team assisted you so well with your purchase. We will certainly pass your feedback onto the store. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Shine L.Greater Melbourne (Metropolitan), VIC
Amazing team at Maribyrnong Carpet Court
I just want to say THANK YOU to Carpet Court Maribyrnong. Our renovation is very stressful, but their team is absolutely flawless. Especially the floor installer Arman, Mohammed and another guy (sorry I didn'tget your name), they are the best you can get in the construction industry. Punctual, polite, honest, hardworking and attention to details. They have turned our 50 years old floor into a beautiful floor. They also replaced entire windows and doors trims and skirting boards. Looks fantastic, I can't fault anything. Arman even helped us picked few things at bunnings. I would give them entire house to renovate if I could. The best place to go if you want a good customer service and high quality floor.
1 comment
Carpet C.Carpet Court
Hi Shine L,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had such a fantastic experience with Maribyrnong Carpet Court and that the installers did an outstanding job installing your new Hybrid flooring. We hope your enjoy it for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Perfect
I fount Gill at Lake Haven Carpet Court to be one of the most approachable and very easy to talk to assistants in the shop = I had shopped around and I never received as much help as I did from Gill she is an asset
1 comment
Carpet C.Carpet Court
Hi Toni,
Thank you for your lovely feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a wonderful experience with Lake Haven Carpet Court and that Gill assisted you so well. We will certainly pass your feedback onto the store. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Marg Frenchs ForestNew South Wales
BELROSE Carpet Court
I found Renae at Carpet Court Belrose to be extremely knowledgeable helpful and efficient without being pushy. Brad and Jen were our carpet layers they were punctual finished the work in a timely manner and took the time to vacuum and remove all the unwanted off cuts.
The whole experience with Belrose store was effortless and I highly reccomend them.
Thank you all for your efforts it is very much appreciated as it is such a rare experience these days.
Well done
1 comment
Carpet C.Carpet Court
Hi Marg,
Thank you for your wonderful feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a fantastic experience with the team at Belrose Carpet Court and that Brad & Jen did an outstanding job installing your carpet. We hope your enjoy it for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
CHADSTONE Carpet Court. Huge range of timber floors and carpets on display with fantastic customer service.
As soon as I walked through the door of Chadstone Carpet Court we were greeted by Ricky. His knowledge on there products was brilliant. Ricky spent a alot of time going through different colour choices and options. Our house plan had alot of curves/angles which made for alot of cuts. Once we picks our selections Ricky came out to house to remeasure because of these different angles. When it was laid it was spot on. Hardly any waste. I highly recommend Ricky at Chadstone Carpet Court A++++++++.
1 comment
Carpet C.Carpet Court
Hi Nicole,
Thank you for your lovely feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a fantastic experience with Chadstone and the installers did a wonderful job laying your stunning new Laminate. We hope your enjoy your flooring for many years to come. Kindest regards, Carpet Court National Support CentreSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Hubert Warnantasked
Is it correct that hybrid does not need an underlayer?
What's the quietest laminate, laminate with underlayer or hybrid
2 answers
We are not the people to ask. We bought carpet.
Cheers
Carpet C.Carpet Court
Hi Hubert,
With regard to your query, Hybrid products do not necessarily need an underlay as they actually have an in-built backing which acts as an underlay. However suitability without underlay can depend on your subfloor substrate type.
Hybrid is generally quieter as it inherently has good acoustic properties. A laminate would generally require an underlay, so how quiet it is once installed depends on the actual underlay acoustic properties.
If you’d like to find out more on our Hybrid products, please feel free to visit our website or contact your local store.
Kindest regards,
Carpet Court National Support Centre
chezaasked
has anyone had problems with the stainmaster hybrid floors
5 answers
Hi Cheza,
Did you end up installing stainmaster hybrid flooring in your house? I have been looking at installing it in my house and wanted some feedback on it!
Yes we did we installed the spotted gum. The day after I was devastated. It was awful it had shiny spots all through it always looked dirty and so fake. I hated it. Cost us $over $6000 Happy ending though!!! The rep came and looked and admitted there was something wrong. They paid to have it all lifted and replaced which was quite a job as we had to relift all our skirtings remove dishwasher and fridge was a big expensive job. They allowed us to change the colour we laid the Natural Oak. A word of warning do not go for the Australian species boards they are very flat and look like cheap lino laid at leas.t the spotted gum did .The oak boards have a real texture and look so real. This was not pointed out to me at point of purchase. The Australian species board colours are so flat where as there are three other colours that have slightly wider boards but have the wood .texture.To cut it short love them I have two small dogs that give it hell not a mark on them easy to clean never looks dirty so happy I am laying more in an upstairs lounge. Our boards were sent back to China for testing but of course we were never told what was wrong.
We bought these from Carpet Court Victor Habor and I have to say they handled it all so well five stars to them.
John Smithasked
Hi Carpet Court,
When an installer from your Ringwood store in Victoria causes approximately $14,000 worth of damage to a family home, and jeopardises the health and safety of it's occupants, is it standard procedure for your store owner Heath to then blame the customer and threaten them to pay the remainder of the invoice "or else"? Furthermore, is it your company policy to ensure that installers show due care and dilligence, and follow WorkSafe guidelines when working at a customer's home? No need to answer, they are rhetorical questions.
Thanks
You know who I am, see you in Court.
4 answers
Carpet C.Carpet Court
Hi John,
We appreciate your feedback. Could you please email all your details to [email protected] so we can look into this for you.
Thank you,
Carpet Court National Support Centre
Hi Carpet Court,
Your auto response to negative online enquiries is obviously working. I wonder what your auto response to a negative newspaper article will be?
Carpet C.Carpet Court
Hi John,
Your feedback is important to us. We have responded a couple of times to your previous posts and requested that you please email us at [email protected]. We would like to discuss this matter with you directly and do our best to resolve this situation.
Thank you,
Carpet Court National Support Centre
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Carpet C.Carpet Court
Hi Nicole,
Thank you for your kind feedback. It is always so nice to hear from one of our many happy customers.... Read more
It is great to hear that you had a wonderful experience with Lake Haven Carpet Court and that your carpet and shutters were installed efficiently. We will certainly pass your feedback onto the store. Kindest regards, Carpet Court National Support Centre