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Carpet Right (page 3 of 5)
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- 5 reviews
- 1 like
We have finally replaced our old & shabby carpet with new carpet from Carpet Right @ Belrose & it looks fabulous. It has really freshened the house up & we were very happy with the staff help & also the installers who did a nice job
From the time my wife and I first entered the showroom in Brookvale, the friendly service and product assistance was excellent, particularly from Paul. When came the time to have the carpet layed, the boys were professional and tidied up everything and put the furniture back. All in all, I would recommend Carpet Right over others, and we went to a few, for price, quality and service.
The two hardest working and most organised people I have ever seen arrived right on time and went straight to work laying quickly and scrupulously accurately. They completed a massive job and left all in perfect order.
I cannot recommend them highly enough.
Purchased carpet recently from the Brookvale store. Greg was was a great help and demonstrated excellent product knowledge and understood our needs exactly. The installation guys were on time, professional and efficient. Altogether a very good experience for what initially we feared would be a difficult process.
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Had three lift foyers re-laid in our apartment building. Got some good advice on carpet and underlay from Manuel at Drummoyne. Laying turned out to be a little rough in a couple of places but Manuel had Stephen come to rectify them and they are now perfect. Manuel was great to deal with. Overall, a good experience.
- 2 reviews
We could not have been happier, from the initial contact with Luke at Belrose to the expert laying of the carpet by Glen.
The rooms look great and the carpet is everything we expected.
This is our fourth carpet installation by Carpet Right Belrose over 32 years. This time we chose Lawson Brand in Cathedral Grey with Stepright underlay for the most luxurious comfort possible . We appreciate the excellent sales service and advice and the careful detailed installation by the highly qualified and friendly team.
Col S. October 4th 2018
Best I have dealt with. Installation date was flexible to fit in with the builder. All requests were dealt with promptly. Carpet is perfect, and well priced.
- 2 reviews
Ordered Cavalier Bremworth Carpet from Carpet Right when it was on sale - they check measured and held the stock several months until the house was ready for install. They installed when requested and did an excellent job, highly recommended!
Thank you Ben for the business and compliment.
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So happy with the no fuss service. Very easy. The layers were sooooo professional and did an awesome job. Lovely gentlemen. Love my carpet!
Excellent service and a good understanding of our requirements made choosing the right carpet a breeze. I can hightly recommend.
- 2 reviews
Great customer service. Catered for our needs, understood we had other renovations going on. Accommodated us very well. Both the sales staff, carpet layers and the accounts team were respectful and helpful. We are very happy with our beautiful new carpets!
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Booked in to lay carpets today.
7-8 arrival. It’s after 9. Still waiting
Badly run company Have wasted my morning. I should be at work Not a word from anyone
Dear Carol, thank you for your review however we cannot locate your details on our system. With Sydney traffic our installers are guided by the roads which is why we allow for a window of arrival betw...
Read moreeen 7-9. It is our understanding that all our installers are on site already.- 3 reviews
Jordan, the sales are very patient and professional. Quotation in time and reasonable. Need to reschedule for 3 times but Jordan is so helpful and nice. Work is good quality and done really well. Highly recommend!
From the courteous attention in the showroom shown by Roger to the installation of the carpets by 2 very helpful and cheerful young guys Jamie and Kincaid, the whole thing went smoothly. They did a great job and the new carpeted rooms look beautiful. Also they helped with moving some heavy furniture. The price was very fair compared to a major retailer nearby whose quote was $1000 more and they wanted to charge extra for moving any furniture.
Would not deal with them. They are not competitive and the salesperson was rude. Promises, promises and no follow through
Dear Franki, please advise us who you were dealing with in a private email to [email protected] and provide us with the details. We would like to get to the bottom of the service you received.
- 3 reviews
- 2 likes
We have an odd shaped room and Carpet Right tried to keep cost down by having a join near the doorway, to minimise amount of carpet required. Whilst carpet has a 10-15 year guarantee, laying only has 12 month warranty so we weren't happy having a join right where you step into the room. The layout was not explained to us until the day of laying. So to lay the carpet properly in the room, they had to order more carpet and charged us more. We tried to change the layout to avoid ordering more carpet but this wasn't possible without having a joint ...
Read morethat the layers (contractors) said would would most likely split when laid. The carpet layers were great and wanted to do the right thing, but they were being pressured by the company to lay the carpet with a risky join anyway....so, we had a stalemate until we agreed to split the extra cost. Further, the extra carpet that was ordered is from a different batch and a line can be seen from some directions. In summary, we are happy with the outcomes in the standard shaped rooms but the experience with the odd shaped room was stressful and the outcome sub-optimal. The lesson here is if you are thinking of using Carpet Right, make sure you see how they plan to lay the carpet before agreeing to a quote.Jordan and his team were timely in quoting and following up to complete the whole process in quite a quick time frame.The whole room has a whole new feel and look - even better than we anticipated.
The team were really excellent & professional. The carpet layers were really polite and were quick, neat & tidy. The finished job is outstanding.
Jordan in Victoria Avenue was very helpful and followed up very quickly with quote and measure. Joe the installer did a fabulous job, tidied up and even vacuumed when finished.
The price quoted, follow up service and the quality of the installation of the carpet was excellent. Would highly recommend Carpet Right
- 2 reviews
- 1 like
Carpet Right provided carpet and kitchen floor covering for my 1BR unit. Their staff were delightful and very helpful, product range excellent, prices competitive and installation prompt and efficient. Overall a very pleasant experience. Highly recommended.
Having purchased carpet from Carpet Right Drummoyne previously and been happy with both service and carpet obviously we used them again at our new address. The carpet New Sensations with Stepright foam underlay is a dream to walk on - looks beautiful - and again, we are very happy with all aspects of the purchase. Joe - the carpet layer - is a great guy and did a beautiful installation. Thank you Manuel. Thank you Joe.
We have used Carpet Right on a few occasions and each time they provide us with good service. Thanks guys.
Excellent prompt service - completely effortless, the teams new exactly what they were doing and only had my best interest at heart. From quote to installation in only 1 week!
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