Search tools made it easy to find what I was looking for. Good range of products similar. I'm very satisfied with the clarity of the image and can't wait to see what its like in its place. Excellent customer service !!

I purchased an item via Catch for the first time ever. Unfortunately the item did not stand up to the hype on the ad. So I returned it, but after a month I still hadn't received a refund. I got in touch with Catch customer service and within 3 days I had a full refund. Well done Catch!

Easy to navigate the site to find what I wanted. Was surprised at the extensive range.
The dressing gown (Easter gift) was of high quality and my son hasn’t taken it off!
Great follow up support after purchase.

Have shopped with Catch for years from the days when it was 1 product / per day at 12 noon. I have had missing items, mixed up orders and other issues over the many years. All have always been resolved in a timely positive manner.In the early days I found accessing the Help Centre confusing but they have improved and I have become more comfortable communicating via email rather than phoning. They responded promptly to my latest missing item enquiry and I received the item 3days after the original package.

Have brought heaps of stuff from catch during this isolation period, bored I guess from Nixon watches, hoodies, to Calvin Klein boxers everything is legit and comes in an expect time, with so many people buying random stuff it’s not far away I brought a afends t shirt tonight for $10. In a store it’s $35-50 AUD!

First time I have used this website, quite surprised of the quality of the product I bought, it really outweighed my expectations, I am very happy with it, very. The postage/delivery timeframe...typical Australian rubbish service, as someone else pointed out I received an item from overseas quicker than the rubbish service Aussies have to put up with, Covid or no Covid...unfortunately the companies have no choice but to use Oz postal/courier services...maybe they should reload at their contracts with them...

Fast and efficient Service and real savings on PRICES! I also had cause to change the delivery address: no problems!.The team got back to me ASAP: very impressive and so much better than other similar online sites I have dealt with...job well done!

I ordered the goods, but within three weeks I never got anything. Wrote a message to their support team - they ignored it. A couple of days later I asked for a refund - not even a real person answered, but a robot "since you have not yet received your goods then the refund we can not do you. This is ridiculous and unthinkable! I believe that I gift them my money and I am no longer waiting for my order. But if you now plan to buy something from them: DO NOT DO IT!!!

Bought a Christmas gift from Catch in December and inadvertently must have signed up for Club Catch membership. I only just became aware that my MasterCard was being debited and this week have cancelled the membership. Even though I have explained that I never intended to join and have not availed myself of any of the benefits membership provides a refund was refused.

I have never wrote a bad review before however, I ordered online a product for my newborn baby and she has aged a whole month waiting for said product. I’ve been told a different story every email and now refused a refund because it was suppose to be sent out this week but to no surprise it hasn’t been sent out. Apparently it’s due to covid-19? But I’ve received a order from London in two weeks and this has been 4 weeks when stated in their website it should of taken 2-4 business days? It’s a literal joke and I feel scammed.

I had a customer service experience tonight that was completely unexpected and amazing to be honest. My enquiry and solution to a problem was both responded to and fixed just a few minutes after I had sent it through. Whilst I’m not one to use customer service all that often in any sector, my experiences have certainly not been that good for many years now, so this was extremely refreshing. Well done to Glarissa and the team at Catch. Has certainly justified my ongoing service over the past few years.

Had 2 items missing from my order contacted customer service & they processed a refund without any issues. Great experience with catch on all fronts - shop, checkout, delivery and customer service.

Monopoly Nightmare Before Christmas Edition. Arrived in perfect condition, product better than expected. Having great family fun with this one! Customer services from Catch was outstanding given the delay in delivery due to Covid19. Will definitely purchase from Catch again.

Products were exactly as listed, post was a bit longer due to covid-19 however Ruby stayed in touch until I had received my package. Great customer service def recommend thanks Catch

This company is a rip off please google what you want to buy before buying from here qnd you will be surprised. Was a customer for a longtime before i realized i was getting ripped off for years. Catchclub is a scam. Avoid you have been warned. Customer service is the worst and will close all requests for contact. Avoid have lost all my families business.

Personal thanks to Edgar from customer service for providing an outstanding end-to-end service.
I ordered 2 items, 1 of 2 arrived on time, however, 2 of 2 went astray in the delivery system.
All I did was email my concern to Catch customer service and the rest of their resolution process was executed promptly. I didn't even do any follow ups!

Just as described, great quality and great price and great service from catch.
Very comfortable colourful and bring a smile to my face. I couldn’t be happier.
Thank you catch and thank you Bonds

been over 4 weeks from delivery date still awaiting products sent multiple email no response. I would rather been kidnapped in than to go through the online process of using catch again