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RebeccaSouth East Queensland, QLD
- Verified customer
Unbelievably amazing job done
Kaur and her team did the most amazing bond clean I have ever seen.
We had the most miserable week with moving and even though I couldn’t really afford a bond clean I am so glad I got it done by your company.
Please thank Kaur and her team and thank you so much too!
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Review collected in partnership with Cheap Bond Cleaning Brisbane
- Verified customer
Great clean
I am happy with the quality of the clean.
However there were a few negatives:
1. The shower glass was not cleaned well
2. The cleaner stole a roll of my toilet paper which I think is quite unprofessional.
3. They were an hour late
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Review collected in partnership with Cheap Bond Cleaning Brisbane
JoeGoldcoast
- 4 reviews
Chasing refund!
After several emails and calls, I can now confirm that I have received my $50 refund.
Do not use: I would give a 0 if I could. Also know as LICA Homes Services. I booked the service and paid $50 Deposit. I changed my mind after reading the reviews and decided to clean the property myself. I emailed next day to have $50 refunded as it was more than 48hrs as per their cancellation policy. They then emailed asking why I was cancelling and I stated that I was going to clean property myself. I did not hear from them so I emailed again 4 days late...Read more
r and the emailed asking again for my deposit back. I was sent an email the next day stating they were going to refund only $10. I emailed stating this was NOT OK and demanded my full refund as it was last week I cancelled my booking. They replied stating that I had no responded to ‘why I was cancelling their service” I stated I had and this was not a requirement of their cancellation policy. I then call them asking what was going on, they stated they were processing my refund. I demand a screenshot ( as they do of customers) of this refund transaction. I was emailed a NAB screen shot showing the transfer, however they have sent a screen shot of a document that was not authorised. ( I am uncertain if this is a legitimate document and will be going to NAB to confirm this.) I have called them again and emailed them again today asking why I have been waiting for 4 days for the refund when I should only take 24hrs. Operator stated that she was going to speak to the accounts department. I asked to speak with the accounts department and she stated this was not possible. Do not give them any money. Read other reviews of people that have had cleaners come to their property.1 comment
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Sidney H.Sydney, NSW
Just Perfect Cleaning Service
Sahil is a good assets for the company and excellent and reliable professional for client.
Sahi is quite new in Australia though he proved that he can do good job for the company he works for and for the Australia community as a whole.
Thank you Cheap Bond Cleaning and Sahil
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MMMSouth East Queensland, QLD
Worst cleaners and service every - avoid
They failed to Do anything that the website provides. Carpets weren’t even cleaned with chemicals. Made to come back and after 4 attempts they only just passed. AVOID AVOID AVOID
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VenkatSouth East Queensland, QLD
Worst cleaners
I hired them for bond cleaning, but they haven't done the normal cleaning. They came back next day after sending exit report, they just came in and said everything is been done. Still me and my partner had to clean everything. If you choose these cleaners, you definitely never get your bond back.
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Lai V.South East Queensland, QLD
Best quality service.
Cheap bond cleaning teamvdid my carpet for bond cleaning at my rental house in darra. Carpet look new after clean. Dani carpet cleaner is nice person with good knowledge of cleaning product.
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Don't waste your money
This company missed several aspects of the quoted bond clean in my place. They left in a hurry and then I was informed by the rental agency that they hadn't cleaned everything they were supposed to. I gave them 3 days notice to arrange a re-clean but they refused to do it without seeing an entry report from the agent!! Even when I sent them the emails saying it was unsatisfactory they wouldn't come back without the form. They told me it was my fault for not giving them enough notice - even though they are the ones who didn't finish their job in the first place. With a new tenant moving in the afternoon of the fourth day, I had to go and clean the house again myself. Don't waste your money, they are ripoff merchants.
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PhilSouth East Queensland, QLD
Worst cleaning company in Brisbane
Do not use this cleaning service - there are better options. My property required re-clean, which was rushed and lacked any attention to detail. After the re-clean I ended up having to clean dirty marks off cupboards, mop floors and fix cooktop quickly as tenants were moving in the next day. I complained to management about the poor clean and rushed re-clean. I was told that I should have just asked for another re-clean (a third one!!). I do not have time to muck about organising additional cleans when really I expect the first clean to be done properly. DO NOT USE THIS SERVICE!
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Horrible bond cleaning service
DO NOT USE THIS COMPANY!!!!
We booked this company to do a bond clean on our house. They made us pay the money up front before they would start working. After arriving late on the first day, we had to get them back 3 times because they had done such a terrible job. They had limited cleaning materials, no ladders to get to high areas and most of the time they were on their phones instead of cleaning.
Such a crap job. In the end we had to spend hours finishing the job ourselves as we had to vacate the house and they would not come back for the...Read more
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HeathSouth East Queensland, QLD
- 3 reviews
Bond cleaning scam scam scam
They take a deposit up front then won't start working until you pay full amount. They left the house unlocked and the lights on after they said they cleaned it. We had already moved out.
When real estate emailed us that the house was still dirty I tried calling and emailing and was just given the run around and empty promises.All this after we told the through multiple phone calls that Wednesday was the last day we had access before the new tenants moved in. We also told them on the phone that because we had no reply we had to go and reclean th...Read more
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Terrible service
They took deposit upfront, then changed cleaning times the day before, then left the building without cleaning it and I had to wait around for an hour for them to show up late in the evening - then they tried to charge me more! I came back and checked the next day; they had scuffed one of the walls, not wiped down any of the other walls (there was still blue tac left on them) and not cleaned any of the skirting on the floorboards. Worst bond clean I've experienced - I could have done a better job myself.
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Sue K.South East Queensland, QLD
On time carpet cleaning done by cheap bond
My carpet cleaning done by these guys. The were on time without any trouble. I am happy with the work. Real estate agent check the property no problem found. Thanks you guys i will take your service again.
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Do not use!!!!!!
They take deposit. Give quote then upon arrival advise the cost will be a lot more. Don't refund the deposit either. Con artists. The 5 star reviews must be themselves!
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ReviewerSouth East Queensland, QLD
Do not use
Request to be paid first, Didn't clean my property I complained the very next day got the run around, now are stating it's past 7 days and refuse to do the job they were paid to do
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DavidSouth East Queensland, QLD
Avoid this “business”
Avoid this “business”! Quite possibly the worst bond cleaning company I have ever dealt with. Promised the world and didn't deliver. Paid $650 for them to do a bond clean, carpet clean and pest control and they literally cleaned 80% of the oven - not even the whole oven - and that was it. The guy they sent literally went to the property on 3 separate occasions and still didn't do the job he was hired to do. I called the business to voice my displeasure and asked for a full refund seeing how the job was barely started, much less completed. ...Read more
They said it was company policy to request it via an email. I sent an email and received a reply the next morning saying they have proof it was completed (ignoring the exit report from the real estate confirming it had NOT been completed) and would only offer an $80 refund. I called them to ask for their address because their website is vague on the details; they said "they can't provide me this information". They are quite clearly full of crap and we will be taking them to Small Claims Court. Avoid this “business”!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Worst bond clean I've had
Used their services when I finally bought my own place and wanted to get a thorough clean prior to moving in - used bond clean, carpet steam, and pest control.
Found a cockroach in the kitchen on the first night of moving in.
Cupboards, Windows, under sink area, ovens - all a mess. Gave them 2 weeks to clean and multiple return services and each time a little bit more was done but never a proper clean. Finally decided this was money wasted and have resorted to clean myself.
Will never use this service provider, nor recommend them to any of my friends.
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RupJamboree heights
Happy with the quality work
I am happy with the work done by cheap bond cleaning team. Good price. Cleaners were on time polite and professional. I will recommend to everybody.
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Well Below Bond Cleaning Standard!
Waste of money. Sliding door tracks, oven and exhaust fan vents all left dirty. When contacted the owner/manager, he refused to send anyone back to finish the job. Had to deal with it ourselves. He was unphased about the consequence of poor reviews online or through word of mouth.
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Horrible!!! Do Not Use This Service
If i could give this company less than 1 start i would.
The entire experience was one horrible, unprofessional, stress-inducing mess.
Our bond clean was scheduled for 8am on a Monday. We were due to hand the keys back early the next day - I had stressed the importance of this to the manager the week beforehand.
I made my way over to the unit at around 2pm that Monday afternoon to check over the place/pick up the keys only to find that NOTHING had been cleaned. The entire house was untouched and the cleaner was standing in the kitche...Read more
n without any equipment playing on his phone. After offering no explanation as to why he was late he told me that the walls were too dirty (there were some light marks) and that he would try his best but that he could not guarantee anything. He asked me to confirm this by text in order to void any obligations he would have in coming back to re-clean anything. 2 hours after leaving him to start work I received a text message from the cleaner saying that he had a headache and that he had to leave. He asked if he could finish the job the following day and promised to have it completed by 12.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Lai V.asked
Please send me the invoice.
1 answer
Bond CleaningCheap Bond Cleaning Brisbane
Hi Lai V.
Could you please confirm your job number so that I can help you with your invoice?
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Joe
I can now confirm after several emails and calls I have received my $50 deposit refund...stay on them