I engaged Chess Moving to ship my personal effects for my recent relocation back to Singapore from Australia. That was my 5th relocation internationally in the past 12 years and unfortunately; I must share that I did not have a positive experience with their services overall.

What I wasn’t pleased is their modus of operandi in doing business. Their service and communications were tip-top during initial quotation till collection of my consignment. However, once my consignment was collected, that when their unprofessionalism manifested. In...Read more

Moving household goods overseas for the first time, we were very anxious and needed advice. We called Chess Moving Sydney and they sounded like they knew what they were doing over the phone. Their International manager told me he would come to our house assess the goods and advice us on the size of the container we need to fit all our goods. He promptly came assessed the goods, put the list down and sent us the list later with a number of alternatives. He said we could fit all our goods in a 20ft container at about $6000 or if we have other e...Read more

We recently moved interstate from Sydney to Hobart and although nervous as we had not made such a huge move before I were very impressed with Chess Moving. A representative came out to our property in Sydney a day after I enquired for a free consultation and did a walk through so I could get a very accurate quote regarding what I was moving and he was so professional and thorough (maybe John?). Quite quickly afterwards my communication with Brett Askew commenced and he too was very quick to respond and professional arranging the move. A contain...Read more

Our move was international, from Australia to the east coast of the US. This was a house move; however, due to differences in electrical items, we minimized what we took with us. The move started on time, and we were advised in advance that promising any completion date is totally dependent on US Customs. It worked to our advantage that start to finish was 3 months rather than 2. Had it been a month sooner, Chess' affiliate in the US would have stored our shipment for a minimal period of time. The people who wrapped and packed us up (2) di...Read more

My husband and I have moved many times locally within the state. This time we had a bigger move - from NSW to Tasmania. Moving is always a stressful time. We chose to use Chess Moving for this move due to the service we received prior and because they visited us in person and quoted on our move ...and the price seemed fair. Chess Moving answered our questions prior to the move in a timely manner and arrived on time on the move day. They were professional, efficient and very helpful. I dropped and broke something I was packing and one of the guy...Read more

We moved all our household furniture, belongings and car from Sydney to Christchurch New Zealand. Almost 200 items in total. Everything went as planned from the time of pick up in Sydney to drop off in Christchurch. Chess Moving staff in Sydney were very professional and efficient. As we lived on a Highway the removal boys really had to work hard and fast to load container, everything went without a hitch. We were contacted when ship left Sydney and it's expected time of arrival in NZ. Once container arrived in NZ we were phoned/emailed by Tran...Read more

I needed a company to move my 11 boxes of belongings to the USA from Australia, not an entire household, just clothes, books, kitchen wear, art work. When moving into the USA it is required for a moving company to pack your things for you. I had never had a company pack my things for me before (I have moved 4 times internationally over the last 15 years and always packed myself). The company I used when I moved into Australia was late in their delivery, weak on communication and most of my breakables were broken upon arrival, hence my search fo...Read more

We moved from a 2 bedroom house in Sydney, Australia to Dublin, Ireland. The move included personal goods, furniture and a car.
Chess Moving provided a detailed quotation and they were most competitive price that we received after pricing 3 other removalists. From the outset Chess moving were very professional and easy to deal with. Cameron was very helpful. They were also very accommodating with regards to pick up of our goods and also the dropping off of my own car. They even allowed me to hold onto my car for an extra few days as the conta...Read more

Before the actual grim details, I would like to stress that our contact in Sydney was nothing short of superb, a real asset to Chess. However, the rest was terrible! When the men came to pack, they first put the radio on without even asking me if that would be ok. They completely underpacked almost every box that they packed themselves; when we opened the boxes in the UK, one huge box had 6 mugs in it, and the rest was fresh air and packing paper. Even kitchen towels were overwrapped in masses of paper. We even found empty packing tape cylinder...Read more

Had a full container delivered from overseas and Chess moving was the contractor in Sydney. Only two men were sent to unload and assemble furniture for a 20 feet container, which took them all day. Most of the furniture had massive scratches (even though the items were thoroughly packed overseas), not one but a few broken items and one missing item. The Sydney office contact [name removed] is rude and has passive aggression towards customers. When I demanded an explanation on charges at the port / quarantine, was hit with a 10% service to custo...Read more