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Reviews

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    4.8 (198)
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Anne Trout
Anne TroutSouth East Queensland, QLD
  • 2 reviews

First timer and very impressed

published

My service provider was Rachael and I was very happy with the way she explained the answers to my questions re pet health coverage. There was nothing that she left for me to be concerned with. Thank you



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Life Insurance policy

published

Very good and very helpful for me and understanding the process and the fact why I am going to be covered also very helpful and understanding towards my budget. Thank you.

Choosi
Customer RelationsChoosiSend a private message

Hi Teratunuu,
Thank you for taking the time to share your experience with us. I am delighted to hear that we have been able to assist with your life insurance needs and of the great service that you have received from our team.
Kind regards,
Jessica

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Sandra Louise
Sandra LouiseWide Bay-Burnett, QLD

Savings

published

My inquiry was answered quickly. Staff member was thorough and informative. I was able to save 60.00 per month on one insurance. I was able to save 32.00 a month for the other. Great service.



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Laird
LairdHobart, TAS
  • 2 reviews
  • 1 like

Fantastic prompt service!

published

Really appreciated the professional service I received from consultant regarding pet insurance.
I was given various options and pricing, together with payment installments. I am glad I chose the website when looking at various options. Thank you Choosi!

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Tania Walmsley
Tania WalmsleySouth East Queensland, QLD
  • 4 reviews

Fantastic experance

published

My consultant Rita was amazing very understanding easy to understand her as well willing to wait for me as well as making sure all avenues covered in our conversation a 100% satified with her service and her professionalizum with my choice.

Choosi
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Hi Tania,
Thank you for taking the time to share your experience with us. It is wonderful to hear of the great service that you have received from Rita and that she was able to assist with your insurance needs.
Kind regards,
Jessica

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Janeene
JaneeneAustralian Capital Territory
  • 2 reviews

Outstanding

published

The consultant was amazing, explained everything that I asked, went through everything that was and was not included in the pet insurance, even asked for the bred in the help of the best policy.

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Kerry
KerryMetropolitan Adelaide, SA
  • 2 reviews

Quick and easy service by a professional staff member

published

I was very happy with the Choosi consultant. I was after life and Serious illness insurance and it was professionally explained with all the information I required. Thank you for your service.

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Terryanne
TerryanneHunter Region, NSW

Perfect

published

wonderful service, fully explained by your lovely consultant. Easy to deal with and was not pressured into anything. Choosing my insurance made it so easy and in fact I have told my friends about the wonderful service

Choosi
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Excellent Service! Professional, polite and friendly.

published

My Choosi staff member was brilliant! Explaining all the options for our pet, ins and outs clearly and in a friendly approachable way. Highly Recommend! Thanks so much you guys!

Choosi
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Gail
GailGreater Melbourne (Outer), VIC

More than pleased with the attention I received.

published

John was lovely and so well informed re my Pet Insurance. I felt completely reassured and satisfied after I hung up. A delightful young man and so well versed. He answered all my questions and I am very pleased with my Policy. A very knowledgeable and patient young Man.

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Ebony
EbonyGreater Melbourne (Outer), VIC

Excellent, very helpful

published

A really helpful, comprehensive and friendly service. Answered all my questions about a pet insurance policy. Had a really thorough understanding of the product. A very enjoyable customer service experience.

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Great People Skills

published

This morning was excellent speaking with a knowledgeable person.The consultant gave excellent information on my new policy spoke clearly.It was great and relaxing process.Will be telling my friends about my experience.

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Time is if the essence for some

published

Took 49 mins which is longer than in office probably and although Michelle was pleasant and helpful I thought there was so much to take in that it was easier to just say yes than expect her to read it all again.

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Deborah
DeborahSydney, NSW
  • 2 reviews

Excellent Service

published

Very comprehensive information supplied to make my decision. Easy to understand and affordable. Very friendly consultant. Explained all the options to me. Asked if they could help with anything else.

Choosi
Customer RelationsChoosiSend a private message

Hi Deborah,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we could assist with your insurance needs.
Kind regards,
Jessica

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Florence
FlorenceHunter Region, NSW

Very good

published

Zena from choosi was very good and patient, she answered all my questions and gave me time to think about my decision, not being pushy helped me to decide and make a choice.

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Shinnee
ShinneeVictoria

Perfect communication

published

Simple, straight to the point. Highly recommend they do all the work. Easy & affordable. My consultant was very friendly & patient, I’m very impressed with the overall service. He awnsered all my queries.

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Expectations met

published

My consultant was extremely patient, factual and empathetic towards my needs. She had a sense of humour and even thanked my pet for me. I would recommend Choosi to anyone

Choosi
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Hi Rodney,
I'm delighted to hear of the great service that you received from one of our helpful team members and appreciate you taking the time to share your experience with us. Thank you.
Kind regards,
Alisa

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Absolutely PHENOMENAL customer service!

published

I was looking to purchase pet insurance for my Bernese Mountain Dog, Bill Murray, but I had no idea what I was doing. I spoke with Evan, a well-mannered young man with a great sense of humour who made this old bat cack herself multiple times throughout the call. He was very helpful and even went above and beyond helping me decide what I should cook tonight with the ingredients I had available. Thank you Evan for the wonderful recipe you provided for Hungarian Goulash, it was delicious!

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Angie
AngieGippsland, VIC

Excellent explanation of those 'grey areas' in Pet Insurance.

published

I was very impressed by a well-spoken young man, Evan.
He answered all my queries effectively.
I would now recommend Choosi, Evan obviously very content in his job, they must be ok.

Choosi
Customer RelationsChoosiSend a private message

Hi Angie,
It's fantastic to hear of the service you received from our helpful team member, Evan, and were left feeling fully informed. Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa

Angie
Angie

Thank you.

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brilliant

published

fast call back, clear & well presented information. catered to my budget. Angel was just wonderful. give her a pay rise & an extra week paid holiday. information was emailed promptly. all round pleasant to deal with

Choosi
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Hi Brenden,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from Angel and that we could assist with your insurance needs.
Kind regards,
Jessica

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Luckie L.
Luckie L.Sydney, NSW
  • 2 reviews

Easy to understand, make decision easy too

published

CHOOSI makes a compare the policy of each company easy to understand, easy to compare, and easy to pick the right policy that suits you. Save my time, my money

Choosi
Customer RelationsChoosiSend a private message

Hi Luckie,
Thank you for taking the time to share your experience with us. I am delighted to hear that we were able to assist with your insurance needs and of the ease in which your were able to choose the right policy for you.
Kind regards,
Jessica

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Stephen
StephenCentral Queensland, QLD

Great friendly service from Evan

published

The best options available for pet insurance. The customer service was friendly and helpful from Evan. I would definitely recommend choosing choosing I’d you are looking for competitive insurance for you pets

Choosi
Customer RelationsChoosiSend a private message

Hi Stephen,
Thank you for taking the time to share your experience with us. I am delighted to hear of the friendly, helpful service that you have received from Evan and that we could assist with your Pet Insurance needs.
Kind regards,
Jessica

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Denise
DeniseSydney, NSW
  • 2 reviews

Pet Insurance

published

We just purchased pet insurance through Choosi and were very satisfied with the service Rupen provided. He explained the benefits and compared policies enabling us to choose the policy that suited us best.

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Julie V.
Julie V.Central West, NSW

Well Done

published

I am very thankful for using Choosi it was very easy and uncomplicated and I got what I wanted a great quote. The staff was very professional and friendly it was a relief to be able to get great service.

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Candy R.
Candy R.Kimberley, WA

EXCEPTIONAL SERVICE JEREMY

published

The service from the get go was so committed, professional and on time. My consultant worked so hard to follow up at all the right times to make it happen really easily. Thank you so much!

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