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Reviews

(2,251)
(415)
(72)
(20)
(382)
  • Transparency
    4.6 (2,352)
  • Customer Service
    4.6 (2,454)
  • Loan TypeFixed Rate (1,297) · Line of Credit (410) · Variable Rate (156) · Split (37)
  • Application Process
    4.7 (2,379)
  • Timeliness
    4.7 (2,301)
  • Loan Term 5.175 months (1,250)
  • Cash Arrival1.027 day(s) (1,413)

Reviewer Photos & Videos

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CROOKS ! disgusting

published

Seem so dodgy to me ! Approved a loan, sent contract without my approval 5minutes later get a email/ txt saying they have cancelled the loan and sent 3 more msgs for or more loan approvals and the dodgy thing was that the bank account they had under my name wasn’t even my one ! wouldn’t have a clue who’s it is ! How do i know if they cancelled the first loan so i know i’m not getting scammed for a loan i haven’t received, by the sound of it they could just take money from my account ! crooks, bloody crooks !


LMB

LMBVictoria

  • 2 reviews
  • Verified customer

absolutely disgusting,

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2022
Loan Term 2 months
See all answers
Lazy K.

Lazy K.

  • 2 reviews

Stay away not worth it

published

Borrowed small amount and due to fees and charges I've almost paid 3x the loan amount. Highest fees and charges. Be careful if you miss a payment the hammer you with fees. Customer service just refers you to their contract.

Look at other providers like credit24 sunshine loans and money spot. They are the best ones who reschedule no fees or issues. If anything very small fee.

Avoid cigno at all costs.



Loan TypeFixed Rate
Sam

SamSydney, NSW

  • 9 reviews

Avoid

published

They are like leeches. Once you contact them, they will not stop contacting you even though you demand it. I have tried several times. When you ring, you cannot get through. They charge exorbitant interest rates. Typical shysters.

Transparency
Customer Service
Application Process
Timeliness
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Amy Chan

Amy ChanSydney, NSW

Repayment

published

I am about to sign contract but there are 2 contract for me to sign? I have asked Cigno loan but they ignored my inquiry. All they said to sign contract.


No Star GIVEN... full of Crap! STAY AWAY!

published

High Interest Rates, a ripper! They deduct the payout amount amount twice in my account. If you try their service then you must be really desperate. They scam people thinking they can help.

Transparency
Customer Service
Loan Term 1 months

Neo

NeoGreater Melbourne (Outer), VIC

  • 7 reviews

Rip off be aware.

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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Lissy J.

Lissy J.Darling Downs, QLD

Funds were never deposited although approved.

published

Loan was approved, funds were never deposited. Essentially been scammed and now have to contact lawyer so that I don't get charged for a loan I did NOT recieve. So I'm not sure I have been scammed but I will not be paying for something for nothing.

Transparency
Customer Service

Follow the rules and you'll be fine

published

This is an excellent company. Of course, it is a predatory lending company, but if you follow the rules which are made perfectly clear and pay the exorbitant fees on time, you won't experience any issues. This is for emergencies ONLY. They always come through with the cash, but if you're not prepared to follow the rules, you'll pay the price several times over.

Transparency
Customer Service
Application Process
Timeliness
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Truffs

TruffsMetropolitan Adelaide, SA

FRAUDULENT AND NOT LEGIT

published

I contacted to enquire (silly me) got sent a member access password before I was even approved and wouldnt let me log in. I sent several requests for resetting passwords and to have someone contact me and never received an email, phone call nothing! I then had it come up oh my credit file that I have an active loan with them when I never received the funds and funnily contacted them and was politely advised I will have this removed for you and send you confirmation this has been actioned. Suprise suprise, nothing! So I have now gone down the path of making a formal complaint to AFCA and again Suprise suprise their ABN and Business name doesnt come up! This will not be the last of my complaint!

Transparency
Customer Service
Application Process
Timeliness
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Otto

OttoWestern Australia

Illegally taken money out my account left me broke hungry and homeless

published
Transparency
Customer Service
Application Process
Timeliness
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The reviewer stated that an incentive was offered for this review


Rocky

RockyGreater Melbourne (Inner), VIC

Criminals

published

Hi all. Do not use these guys for a loan. I got a loan and had to repay more than double back. These guys are greedy crooks. Stay away from these bent crooks. Made my life hell

Transparency
Customer Service
Application Process
Timeliness
See all answers

Fair Go

Fair GoAU

  • 2 reviews

Where is the government on this, no ware to be seen.

published
Transparency
Customer Service

Bokkerless

BokkerlessGreater Melbourne (Outer), VIC

  • 7 reviews
  • 1 like

One of the lowest forms of scum this company right here

published

Sell your soul... you will save money this not worth the headache I received a loan through company have not missed any repayments this company is virtually uncontactable Interest on the repayments is disgusting the way they take advantage of people is disgusting and aparently I have applied for a second loan over my dead bodys dead body!.........the fine print looks pretty and and the loan application process is quick but this all apart of their smoke and mirrors to get you in the door my warning would be to go over the agreement with a fine tooth comb or even better do not give this company your time of day!

Transparency
Customer Service

Best place for loans

published

Love everything about the place and how easy it is to recover a loan good and easy step by step instructions to receive your loan application I would refer all my friends

Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review

James T

James TMetropolitan Adelaide, SA

  • 15 reviews

Unethical and untrustworthy

published

These guys slug you fee after fee. I missed a payment they added a huge fee. I argued it with them and stopped paying to it was resolved which after 12 months it's still not and my $250 loan is now at $1300 to repay. They are not getting a cent more than What I originally owed despite the crap they are trying to pull. They are the most unethical lender I have ever had dealings with.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2018
Loan Term 1 months
Cash Arrival6 day(s)
See all answers

gabi1959

gabi1959Connewarre, Victoria

  • 18 reviews

Crooks

published

OMG. I cant believe this thieving company. I have proof via their emails and snapshots of zero balances but they keep adding fees. I have oaid extra but now i have withdrawn money from the bank theyve been stealing from. I have lodged a complaint with consumer affairs and ASICS. My mother is also having issues. These crooks dont want you to close your account. Look at the other comments here and you'll see they do this. They cam keep trying to withdraw as these mongrels arent getting anything more from me

Transparency
Customer Service
Application Process
Timeliness
See all answers

Super!

published

One of the best loaning companies possible especially when you are in need for emergency purposes and on the day! I can say I have had a good experience with them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

The reviewer stated that an incentive was offered for this review


satanistcore

satanistcore

  • 4 reviews

Very fast, if you are a snail that is

published

couldn't long into the member area to check anything even doing pass recovery it said the account was wrong they fast to pre approve but after that nothing another waste of time like wallet wizard

Transparency
Customer Service
Application Process
Timeliness
See all answers

Sia

SiaSydney, NSW

This company is a RIP OFF.

published

Never will i Loan from you again. I only borrowed $200 and i had to pay back almost $1000. Because was late with some payment you have added more interest. This company is a waste of time. You dont even have contracts you guys ARE RIP OFF'S

Transparency
Customer Service
Loan Start DateMarch 2018
Cash Arrival1 day(s)
See all answers

Page 2 of 157

See all Cigno Loans reviews

Questions & Answers

Missy moo

Missy mooasked

Hi,
I paid out a loan and took out a new one today. No funds to be seen and now I contact the portal and says I have a random balance owing and repayments for no reason? (Which isnt this new loan!) Can i please have this rectified!!?

No answers

Annette L.

Annette L.asked

Annette

No answers

stuart farquhar

stuart farquharasked

I want to apply for another loan but I have forgotten my login details

2 answers
Tania L
Tania L

Hey Stuart, go onto the Cigno loans website and click on the top right corner then click on members login. If you can remember your email address pop That into username and click forgot password. Good luck!

Kylie
Kylie

Dont use them the first loan will be easy the second loan they continue to take payments after your loan is paid out, they dont respond to your emails, your on hold for hours trying to speak to someone and they hang up on you, you try and block them via your bank but they gave 3 different payment ID'S that WESTPAC is aware of and continue to take, because "there waiting on your bank to release funds" ?? The advisor at my bank even told me to stay away from them they are doddgy


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