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Reviews

(2,251)
(415)
(72)
(20)
(382)
  • Transparency
    4.6 (2,352)
  • Customer Service
    4.6 (2,454)
  • Loan TypeFixed Rate (1,297) · Line of Credit (410) · Variable Rate (156) · Split (37)
  • Application Process
    4.7 (2,379)
  • Timeliness
    4.7 (2,301)
  • Loan Term 5.175 months (1,250)
  • Cash Arrival1.027 day(s) (1,413)

Reviewer Photos & Videos

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Zoe Rihari

Zoe RihariSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Scam never use

published

Never again will I use them, I got a $250 loan 2 payments of $198 I have now paid both payments. They are now saying I owe another 198 in a weeks time. Um no my loan repayment in total was $396. I have prof that payments have been made however on their records its saying Ive o lay paid $210...
good luck getting more money of me been to the bank and blocked them as well as reporting them for taking money thats no theirs!!


Mitch554

Mitch554South East Queensland, QLD

  • 6 reviews

The interest repayments are robbery

published

I took out a loan for $300 and ended up having to payback $550. I made all repayments on time but would definitely not recommend using Cigno for a loan. There are so many cheaper options out there. Cigno is borderline robbery.



Flacalleb

FlacallebPeel, WA

  • 7 reviews
  • Verified customer

Not Worth It

published

It didn't take much to get a loan with Cigno which is worrying. I prefer loan companies making sure you're able to afford the loan than stinging you later with costs because unable to make a payment.

I had some money coming in so I paid the loan out which luckily didn't cost any extra.

I ended up paying nearly double for what I borrowed, so unless you are seriously desperate and able to pay back double on time, I would stay away.



Dont do it hard to call dont respond appropriately to emails i was desperate 3 loans each time they tried taking extra

published

Illegal interest rates absolutely disgusting they have screwed up every single loan i have had with them by taking extra payments instead of finalising the loan one time they didnt try taking a weeks payment then hit me with a $75 dishonour fee and $50 ontop for some letter they wouldnt fix their mistake and were rude on the phone i had the funds in my bank it was their fault then took out 338 out of my bank in one go i had previously done 2 $90+ payments for a 350 loan and they wanted one more payment ontop too absolute theives


johnny

johnny

  • 2 reviews

Stay away, don't believe me google them and read the news reports, shocking stuff.

published

They are disingenuous, they don't want you to pay it back and they are charging illegal interest rates. The maximum legal interest is 20% start fee and 4% monthly rate. They are using a loophole in the law to charge 1000% plus by saying they are a broker and referring people. this is illegal and they are about to be shut down, so do yourself a favour and run the other way they are skirting the law and will be shut down soon.


Andrea

AndreaGreater Melbourne (Metropolitan), VIC

They are the most reliable!

published

This company is the best one to go through! I have had nothing but satisfaction with them! They have helped beyond any other company and are flexible when you have issues!


They helped me heaps when I didn't have any choice they are awesome

published

It was great can't lie and wouldn't I needed them they helped now it's like family to me such a great loan company really recommend that you should have a go


Helping hand

published

I was struggling with paying my sons camp fees, with only 2 days till it was due i applied for for a loan on Cigno and I was approved and paid before noon the next day

There when you need them, fast & not judgemental

published

Cigno have saved me more than once & although interest rate is high, Cigno are very fair & willing to help where others will reject. As pensioner, I say good on you Cigno!

Orhan Celiker

Orhan CelikerPerth, WA

This is a great service!

published

I was very satisfied with the customer service that I had dealt with. Cigno is a company I would highly recommend as its a service I can fully rely on.


This comes in handy for family emergencys and if i need to get things done to my car its just perfect in ways i cant say

published

Ive never had a problem with cigno u can pay back the money over 8 weeks witch is good im very happy with what im doing when i need to get some extra money for emergencys


Anthony I.

Anthony I.Western District, VIC

  • Verified customer

Beware

published

Do Not take a loan with these thieves, they increase your loan balance unjustly and continue to debit your account even when youve payed out your loan and they breach the loan agreement. Has happened on more than one occasion and theres no excuse for this mal administration and conduct.
Beware


Gabriella

GabriellaNew South Wales

Best Loan service in 2022

published

I have been a member of Cigno Loans for a few years now and I found them to be the most have found them to be the most understanding financial company yet. I would recommend them as my favorite lending agency ever.


Joanne

JoanneSydney, NSW

Very efficient

published

The service i received from cigno is very efficient and i would not hesitate to use them again. Although the rate is a little to high it is reasonable in comparison with other loans.

Lorna J

Lorna JSouth East Queensland, QLD

Easy transaction

published

Cigno are always easy to deal with when you need quick cash - no fuss at all. Im a longtime customer and a happy one. I can happily recommend them to anyone.

Joanne colbung

Joanne colbungSouth West, WA

Good to help people when they are in need

published

I will go with cigno because they have helped me out with a loan and are good we you need help so if you need a loan today go on line and get to cigno


Best loan company ever

published

Cigno is genuinely a very easy to navigate website, when you apply for the loan you get to pick how many payments and how much youre paying back basically which is super convenient, and if you need the money straight away you can choose to get it within a couple of hours. Also if you need more time you only have to pay $20 and you can choose up to an extra 2 weeks.


Manbai

ManbaiGreater Melbourne (Outer), VIC

Very good and fast

published

Very good and fast very clear and tq very much help full to change the payment date the staf is good and help me much for me 5 start tq


Sally H.

Sally H.South East Queensland, QLD

  • 2 reviews

Can I give 0

published

Cigno tried to hit me with a loan that I didn't even receive and now I can't get one. Very unprofessional bunch of people. It's hard to get a loan when a single mum on Centrelink payment


Joy Marsh

Joy MarshGreater Melbourne (Metropolitan), VIC

In a tight spot Cigno is the answer.

published

Clearly given conditions, immediate financial provision and sensible repayment plan. Readily available staff at the end of the phone when needed. It worked for me. Thank you Cigno Loans. My second time. Excellent. Honest.


Page 3 of 157

See all Cigno Loans reviews

Questions & Answers

Missy moo

Missy mooasked

Hi,
I paid out a loan and took out a new one today. No funds to be seen and now I contact the portal and says I have a random balance owing and repayments for no reason? (Which isnt this new loan!) Can i please have this rectified!!?

No answers

Annette L.

Annette L.asked

Annette

No answers

stuart farquhar

stuart farquharasked

I want to apply for another loan but I have forgotten my login details

2 answers
Tania L
Tania L

Hey Stuart, go onto the Cigno loans website and click on the top right corner then click on members login. If you can remember your email address pop That into username and click forgot password. Good luck!

Kylie
Kylie

Dont use them the first loan will be easy the second loan they continue to take payments after your loan is paid out, they dont respond to your emails, your on hold for hours trying to speak to someone and they hang up on you, you try and block them via your bank but they gave 3 different payment ID'S that WESTPAC is aware of and continue to take, because "there waiting on your bank to release funds" ?? The advisor at my bank even told me to stay away from them they are doddgy


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