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Reviewer Photos & Videos
Ellie W.Sydney, NSW
Exceptional work
I attended the parramatta clinic for a microdermabrasion session with Tyneesha, she was very professional and made me feel so comfortable. I left feeling a million dollars. I would definitely recommend this clinic
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Rania F.Sydney, NSW
- Verified customer
amazing results
i have been using multiple serums and the face wash that was recommend for my skin by parramatta therapists and i am amazed with the results highly recommend so good
1 comment
Clearskincare C.Clearskincare Clinics
Hi Rania,
Thank you for taking the time to leave us such positive feedback!... Read more
We are thrilled to hear how happy you are with your Clear Skincare Products. Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Camille GSydney, NSW
Awesome!!!
Lovely girls at Parramatta, my skin therapist Tyneesha is amazing for laser treatment. Gives great advice for my skin problems and they’re always there to help with sincerity. Great products with actual results.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Camille,
We really appreciate the amazing feedback you have provided!... Read more
We are so pleased to hear how happy you are with our products and treatments. Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
A.GreenSydney, NSW
Great results
I started seeing the girls in Parramatta in September. I’ve noticed my face is more smoother and less blemishes. I am using the products with has also made a huge difference. My favourite is the masks to do at home.
1 comment
Clearskincare C.Clearskincare Clinics
Hi There,
We really appreciate the great feedback you have provided us!... Read more
We are so happy to hear you have seen great results and we can't wait to see you at your next appointment! Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Georgina T.South East Queensland, QLD
Great Service
I’ve found the service super informative and lovely staff, they always make me feel really well looked after! Really know their stuff when it comes to skincare, and there’s a lot of room to customise the treatment for what you want
1 comment
Clearskincare C.Clearskincare Clinics
Hi Georgina,
Thank you for your feedback, we really appreciate you taking the time to leave us such a positive review!... Read more
At Clear Skincare clinics we strive to offer the most affordable and effective treatments delivered with an exceptionally high level of customer service and we are absolutely thrilled to hear how pleased you are with your treatments with us. Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Shanna W.Sydney, NSW
Parramatta clear skin care
I have been going to clear skin care in parramatta for years now, i am obsessed with there skin care range. To know i am using high quality active ingredients that have been formulated by a dermatologist at such a great cost makes me so happy. The girls are so knowledgeable and really take there time to make me feel special.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Shanna,
Thank you for the great review, we are so happy to hear you are loving our products!... Read more
Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
A.RaisonMetropolitan Adelaide, SA
Bright white smile
I visited the new clinic at West Lakes yesterday for teeth whitening and Noleen was fantastic, she talked me through the whole process and made sure I was comfortable. My teeth look great! Going back for a follow up appointment to make sure they are sparkling white for my besties wedding in a few months time. Thanks Noleen!
1 comment
Clearskincare C.Clearskincare Clinics
Hi There,
Thank you so much for taking the time to leave us such amazing feedback for our West Lakes clinic!... Read more
At Clear Skincare clinics we aim to provide effective and affordable treatments combined with exceptional customer service and we are absolutely thrilled to hear how happy you are with your experience! Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Rox F.Sydney, NSW
Horrible experience
I purchased 3 sections of skin Needling and 6 LED treatments 1 years ago with MACQ centre brunch.
During the time, I moved to parramatta. I wish to switch the package to the brunch in Parramatta and got rejected as they managed their own store individually.
After 1 year and a half, I received a text message advising me my package will be expired shortly. So I called to ask why. no one ever told me there’s an expired date for my package and the staff said they kindly has already extended my package for 6 months when I am not even aware.
So ...Read more
now, my remaining 2 needling and 3 LED treatment are all wasted and they only can help me to work on 1 needling and 1 LED treatment as they have good hearted. I have no comments. For all the time, they should’ve have a lot of time to inform me and they didn’t on purpose. I asked them how many sections I have remaining every time when I finished my treatment with them. NOT a word at all. My only advice to future costumers is that Do not join their package. Unless you enjoy being treated like idiot.1 comment
Clearskincare C.Clearskincare Clinics
Hi Rox,
We are really saddened to hear this has been you experience with Clear Skincare Clinics. We would like you to know we take client feedback extremely seriously and we will contacting you priva... Read more
tely to gather some more information to look into this further.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
All good of this business appears to only exist in writing, not reality.
Saw some good holiday deals online, booked (which was problematic and overly complicated to say the least*), went in for a skincare treatment and was charged the un-discounted price for the treatment. When I tried to contact Clear Skincare to rectify this, I could not reach them for days because either the phone was not picked up or the number advertised on their website led to the wrong place. Plus, the customer service call centre is a massive pain, I was redirected/put on hold for 4 minutes before being let know that no one could help me at ...Read more
the time. Waiting for a call back schedule for 3 days from now. Shocked at the reviews which praise the clinic staff because from my encounter, they were clueless and unenthused. *I was phoned about a booking I made, being questioned about the Consultations when on the website it says to include one for your first time. Then was given 3 difference variations of the booking time- 1:00, 12:45 and 1:15. Sounds like a joke, but the website, the person on the phone and the clinic receptionist said three different things. The website does not advise on which treatments can be done on the same day so I book a few then went in and was told I could only do one on the day. No where does it also advertise the length and process of the skincare treatment, went in thinking the face peel would be a 30 min session when it was 15 min. Also was not aware of any "Consultation", the therapist just started with a treatment without any consultation other than asking about allergies. Overall, Clear Skincare skincare treatments are overhyped by it's own website and the reviews of many, maybe the laser and other treatments are good but I don't plan on coming back to find out. You're better off at Endota or a real dermatologist for skincare and treatment.1 comment
Clearskincare C.Clearskincare Clinics
Hi Tammy,
I would like to thank you for leaving this feedback and we are really sorry you felt this way about your overall experience. At Clear Skincare we strive to provide all clientele with our u... Read more
tmost care, while performing effective and affordable treatments. So we again really do apologise that this was not the case for you.Similar opinion? Write a review on ieatwords.com.au!
Jamie S.South East Queensland, QLD
- 2 reviews
Horrible customer service
The Chermside franchise does a good quality job on treatments but the customer service is an absolute joke. They leave people waiting at the desk for periods of 20 minutes or more, who are just trying to book appointments, buy treatment plans, or buy products. This would be resolved if they had a receptionist.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Jamie,
We appreciate the time you've taken to leave us your feedback and we deeply apologise that you field unhappy with the quality of customer service at our Chermside clinic.... Read more
We will be passing on your feedback to the clinic manager and will happily contact you to discuss this further with you. We apologise again that you had not received the customer service we pride ourselves on and will have the Chermside clinic reach out to you. Kindest Regards, The Clear Skincare Clinics TeamSimilar opinion? Write a review on ieatwords.com.au!
NicoleSouth East Queensland, QLD
Disgusting Customers Service
Absolutely disgusting customer service I sent an email last week enquiring about a special you had on, then I called this morning to discuss the deal and arrange a booking only to be told by the lady on the other end of the phone she could not find the special I was talking about. I explained it was on Facebook and was told you would arrange for the Southport store to call me...I am still waiting for a reply from this company not only a return call but I still have not had a reply to my email!!! I have also sent a message bia messanger, which has been read, however still no reply!! I will be taking my business elsewhere
2 comments
Clearskincare C.Clearskincare Clinics
Hi Nicole,
Thank you for taking the time to submit your feedback. We apologise you feel as though you had not received the exceptional customer we pride ourselves on and this is not the experience we wish you to have with our clinics.... Read more
We will definitely be following this up with the Southport clinic and are more than happy to contact you further regarding your feedback. Again thank you for taking the time out to leave your feedback and hope to speak with you soon! Kindest Regards, The Clear Skincare Clincs Team.Please don't bother contacting me, as mentioned I will be taking my business elsewhere!! I still to this very day I have not received a call or email from your Southport store. If you pride youself on... Read more
customer service you really need to look at your team because this is appualing.Similar opinion? Write a review on ieatwords.com.au!
RachelPerth, WA
- 2 reviews
addicted!
The lighten cream is my absolute favourite! Its made a big difference to my skin. I cant live without it. I see Connie at Mount Lawley. She is the best!
1 comment
Clearskincare C.Clearskincare Clinics
Hi Rachel, thank you so much for taking the time to leave a comment. We are so glad to hear you love our products. We hope to see you again soon.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Casara MaeMetropolitan Adelaide, SA
Love love love !!
I Love having my peels and micro needling treatments, have had amazing results very professional and caring nature, skin feels so good, Thanks to Dani at west lakes shes the best !
1 comment
Clearskincare C.Clearskincare Clinics
Hi Casara,
Thank you so much for such amazing feedback!... Read more
We are so happy to hear you have seen some incredible results from our treatments and we look forward to seeing you at your next appointment. Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Annie molloyMid North Coast, NSW
Highly recommend
Best place I have ever been for laser they are so friendly and so make me feel uncomfortable at all and informed me of everything I needed to know about the aftercare or the treatment:)
1 comment
Clearskincare C.Clearskincare Clinics
Hi Annie,
Thank you so much for the feedback!... Read more
We are so happy to hear how pleased you are with your treatments. Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Amazing laser hair removal results!!
I was getting IPL treatments done from a different clinic in the past and found that the hair was not completely going. After only 4 laser treatments Ive seen a big improvement already at clear skin in Whitfords!
1 comment
Clearskincare C.Clearskincare Clinics
Hi Iris,
We are so happy to hear you are seeing some amazing results from your laser hair removal treatments at our Whitford clinic and we really appreciate you taking the time to leave us this lovely feedback!... Read more
We look forward to seeing you at your next appointment. Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Elle L.Perth, WA
LED Peel
First, the girls here at Whitfords clear skincare are always friendly and knowledgeable. Before my treatment, I had some acne and scarring that wont go away, within a month of the LED peel treatment, I saw a difference right away. Overall, very happy with it all
1 comment
Clearskincare C.Clearskincare Clinics
Hi Elle,
Thank you so much for taking the time to leave this lovely feedback for our Whitford clinic.... Read more
We are so happy to hear you are seeing such a positive change in your skin and we look forward to seeing you at your next appointment! Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Steph P.Perth, WA
Not seeing results
I have been going for full IPL then laser hair removal for over a year. The hair falls out and just grows back again. Very disappointing. Have heard the same feedback from others. The last time I went to the clinic I was informed that I needed to go strictly every 5 weeks, but when I started the treatment this was never explained to me. I work FIFO in another state so this was never going to be possible. The booking process is also frustrating, the calls often dont go through, and what prompted me to make this review is the rudeness of the lady that answered the phone to me.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Steph,
Thank you for taking the time to leave us this feedback.... Read more
We value all of our clients & pride ourselves on great customer service, so we apologise that you feel this was not what you experienced. We would like to look into this further for you & we will send you a private message to gather some more information from you. We look forward to hearing back from you. Kind Regards, The Team at Clearskincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
CareySouth East Queensland, QLD
Robina clinic is deceitful and are liars!!
The Robina clinic has done nothing but lie every single day for 2 weeks about processing my $300 refund for a procedure GP said No I cant another dodgy clinic
1 comment
Clearskincare C.Clearskincare Clinics
Hi Carey,
We're sorry to hear that you felt your experience with us was not the best! We would like to look into this further for you & we will send you a private message to get some more information so we can do so.... Read more
Kind Regards, The Team at Clearskincare ClincsSimilar opinion? Write a review on ieatwords.com.au!
Margaret L
- 2 reviews
MacArthur clinic MacArthur 2560
Wonderful treatment lovely girls,all treatments have been successful,they have always told me the exact downtime with the treatment,sold me the correct products to be using, will discuss any concerns I have.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Magaret,
Thank you so much for your lovely feedback for our Macarthur clinic! ... Read more
We are so pleased to hear how happy you are with the treatments you have had with us. We look forward to seeing you at your next appointment! Warm Regards, The Clear Skincare Clinics TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Katherine T.South Australia
My skin looks so good!
I love the friendly staff at Clear Skincare and the obvious improvement in my skin that myself and others have noticed. Have been getting so many compliments lately, makes me feel so much better at my age!
1 comment
Clearskincare C.Clearskincare Clinics
Hi Katherine,
Thank you so much for taking the time out to leave such a wonderful review! We are excited that you have noticed great improvement in your skin and hope to se you back in the clinic soon.... Read more
Warmest Regards, The Clear Skincare Clinics TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Chloe Sasked
I got the Blemish breakout free skin gym package but I don’t have any active breakouts any more so can I get an exchange?
Also is there a list of the different types of packages available?
1 answer
Clearskincare C.Clearskincare Clinics
Hi Chloe,
If you have purchased treatments with us and wish to change the package into credit to use toward other treatments or products we can definitely do that for you! If you would like to view what packages we have available, please feel free to follow this link to our website: https://clearskincareclinics.com.au/skin-gym/
We hope this helps!
Warm Regards,
The Clear Skincare Clinics Team
bonnie20largeasked
Hey,
I was wondering is all of your products chemical free?
1 answer
Clearskincare C.Clearskincare Clinics
Hi there,
All of our products are vegan friendly, cruelty free, and paraben free. We use these main active ingredients in most of our products:
Glycolic acid
Topical vitamin C
Retinyl palmitate - vitamin A
Copper peptides
Hyaluronic acid
We hope this is helpful!
Warm Regards,
The Clear Skincare Clinics Team
Kateasked
Hello. We recently bought your cleanser, smooth skin 8, toner and copper peptide serum for my daughters acne. But we can’t remember the process the lady explained for use. Can you tell us which order she should use the products, which ones she rinses off and how regularly each should be used?
Thanks.
1 answer
Clearskincare C.Clearskincare Clinics
Hi Kate, for those particular products we would recommend this order:
1. Gel Cleanser - Use to cleanse the face, apply pea size amount across face and rinse off. Use day and night.
2. Salicylic Toner - Use sparingly on affected areas, place small amount of product onto a cotton pad and dab lightly on acne spots. Do not rinse off and allow product to sit on the skin until dry before applying next product. Use day and night.
3 Copper Peptide Serum - Place 2-3 drops directly onto the skin and apply across the face. Do not rinse of and allow product to sit on the skin until dry before applying next product. Use day and night.
4. Smooth Skin 8% - Use sparingly on affected areas, place pea size amount on to fingers and apply on and around acne spots. Do not rinse off and allow product to sit on the skin until dry before applying a moisturiser. Only use at night time.
We hope this is helpful!
Kindest Regards,
The Clear Skincare Clinics Team
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Clearskincare C.Clearskincare Clinics
Hi Ellie,
Thank you for taking the time to leave us this wonderful feedback for our team at the Parramatta Clinic!... Read more
We look forward to seeing you at your next appointment. Kind Regards, Clear Skincare Clinics