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Reviews

4.0

273 reviews
5
(125)
4
(83)
3
(33)
2
(15)
1
(17)
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    3.9 (153)
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published

I have stated my review in the feed back. Phillip Island resort was very isolated which was good because of the corona virus. it is a very peaceful place. We had one takeaway meal only as the restaurant was closed. It was delicious. Thank You.



Dirk L.

Dirk L.Perth, WA

  • Verified customer

Depressing

published
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Relaxing location.

published

Unfortunately our stay was impacted by the Covid-19 issues. The checkin procedure was very good with very friendly staff. The amenities available to us were well serviced. The adjacent dining option was too noisy, a result of the modern design for tiled floors and low ceilings, but the food was surprising in its selection and of high quality.
A very good location that is close to many amenities. The car parking was good although distanced from our accommodation.



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Linda

LindaSouth East Queensland, QLD

Perfect Place to Relax and Unwind.

published
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The reviewer stated that an incentive was offered for this review

Kelemedi U.

Kelemedi U.Wide Bay-Burnett, QLD

Wyndham Denarau

published

Great experience with beautiful tropical environ and excellent Fijian Hospitality
Great to see social distancing restriction observed
No complaints in regards to facility and services. Interconnected to other Hotels on Denarau Is by shuttle services
Great for former Fiji Residents - allows hosting of our friends and relatives

Just loved our time there

published

Great stay- Staff are so friendly and really helpful, The grounds are maintained so well you feel like you are in a picture book. The pool is lovely with plenty of space. Great Aircon too in all our rooms. Would love to come back. They even celebrate you special occasions with you. the shop is well stocked too- highly reccommend

Club Wyndham almost always lives up to expectations.

published

Staff & facilities were exceptional. Great setting, fitted right into what we expected at Phillip Island. There were plenty of things to keep us occupied, both man made & natural. Thank you.

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everything we needed

published

Ramada Wanaka was the perfect place to stay to have a break in our trip and reassess plans. staff very supportive and helpful. they helped us negotiate an extra day's stay.
facilities superb. environment beautiful. thank you very much!

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Jess E.

Jess E.South East Queensland, QLD

  • 3 reviews

New renovations at Sydney are fresh AF

published

Renovations of this hotel have been amazing. The rooms are lovely and fresh. The staff are super friendly as usual. And the mural outside on the building is absolutely stunning to look at from the street!

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Cjae

CjaeGreater Melbourne (Outer), VIC

  • 3 reviews

Great convenient location. Needs tweaking

published

Wyndham Melbourne was in a perfect location especially for walking. Staff were great and welcoming. Room was a bit small for 4 adults. A bit stuffy as there was no air movement. Couldn’t sleep. Suggest an option for that.
Pillows were a bit of an issue. Very uncomfortable and flat.
Very clean and well presented resort. If we could get a bigger room then we may go back again.

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RELAXATION PERFECTION

published

Our stay at Airlie beach was simply great
The accommodation and service provided across the board was exceptional
We went for a break from our normal busy routine and were able to relax exactly as we wished == WELL DONE by all

Wyndham Resort Fiji Port Denarau

published

Wyndham Resort was so beautiful with its naturally beautiful surroundings! Especially loved the pools with the restaurant & bar and the spa was also a highlight!!! The Fijian staff were all so lovely & I will miss their beautiful singing everyday! Hope to get back there sometime soon!!!

1 comment
Vicki-Louise M.
Vicki-Louise M.

Come to Wyndham Resort Port Denarau Fiji!!! It’s beautiful!!!

Jennifer

JenniferHunter Region, NSW

  • 2 reviews

Exceptional Breakaway.

published

We had a beautiful, clean room with comfy bed, sofa and balcony with a view of the water and mountains.
We enjoyed the facilities, pools and spas.
Location is great with beach across the road and club, restaurants and coffee shops all in walking distance.
All Staff were friendly, helpful and efficient.
We will be back for another relaxing getaway.

Many thanks

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Torquay resort.

published

We were able to thoroughly relax at this resort. This part of Victoria has the most amazing coastline in the whole of Australia especially the Great Ocean Road. It’s definitely a must see.

Wonderful Place

published

Loved our stay here. Extremely helpful and friendly staff. Nothing was too much problem. The atmosphere is relaxing and the whole complex is really clean and tidy. The rooms are so quiet.

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Bugs

BugsBrisbane

  • 2 reviews

Lovely surroundings at Ramada Ballarat

published

Very peaceful and attractive . Beautifully preserved Historic buildings in a wonderful spacious setting . Exceptional staff, Matthew, Margaret and Lisa, great personalities . Nothing too much trouble and a real pleasure to deal with .

Blair

BlairMurray Mallee, SA

Great place to stay

published

We stayed for 10 days at the Wyndham.
Great staff, very welcoming and helpful.
Studio room was comfortable and well equipped.
Great location, close to public transport, and shopping.
Highly recommended

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Lucy

LucySydney, NSW

It was perfect for me!

published

Great location in the heart of Surfers Paradise very friendly staff I will be back there for sure.Very satisfied and happy with service from the beginning to the end.Wish that I can stay longer.Lucy

Kevin

KevinSouth East Queensland, QLD

Great stay with our friends from Canada

published

Kirra Beach resort was great, we were joined by friends from Canada and we has a fantastic time. The resort is in close proximity to the beach and the shopping precinct of Coolangatta is close by. In addition the attractions around were easy to get to by car.

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Wyndham Fiji

published

Another great stay despite the rain. Always plenty to do at Denarau. Very friendly staff always willing to help no matter how small a request. Vinaka Wyndham Denarau. Well done.

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Questions & Answers

Springa59

Springa59asked

Is there any way that you can show which resort is being reviewed in the comments made by customers. Some say the name in the review - others don't. I would love to know where some of them are writing about.

4 answers
Club Wyndham South Pacific
Club WyndhamClub Wyndham South Pacific

Hi Springa59,
Thanks for your inquiry. We wouldn't be able to identify resorts in all of the feedback. Some owners didn't leave the resort name in their review. Sorry. Apivut

Springa59
Springa59

So could you get the IT guys to add a resort name field so before the review they would add its name.

Club Wyndham South Pacific
Club WyndhamClub Wyndham South Pacific

My apologies. Product Review website is not our platform so we cannot make the change. Apivut

Susan T.

Susan T.asked

WHen we book a holiday, usually for 6 or seven weeks, 4/5 different club units, we can only book one at a time, instead of booking the whole trip. This is very inconvenient, and there is a chance that all the accommodation will not be available, leaving us in the lurch. It seems that now we have to book every bit of accommodation at 3.00am. and hoping there is availability. This is a new feature, and certainly causes anxiety as we try to make bookings from Melbourne to Caloundra and return.. I am thinking that there have been too many credits sold and insufficient accommodation in Australia.
Will the booking availability return to the previous method, eg be able to complete bookings for continuous accommodation?.

4 answers
Birthday Boy
Birthday Boy

Qld member's understanding from a previous experience of trying to book more than one accomodation at a time was: For 7 days (minimum in Perth & then 7 days at Dunsborough, Margaret River, we had to be 13 months in advance plus charged for a second cleaning fee. Not everybody knows what their holiday schedule is going to be 13 months-out !! Or to try & take advantage of the 60 day Red Season window, to book 6 or 7 resorts all consecutive nights., when trying to travel from Melbourne to Caloundra & return, would not only be a logistical night-mare to maintain the schedule, but with due respect to Wyndham, it would not prove economical. Obviously Susan's planned 6 -7 weeks, means stopping in at all the main resorts along the coastal road, including Sydney and Port Macquarie with Port Stephens on the return route, with a possible minimum pre-arranged stay of 3 days at each premises (for Premium Members Only !!), which would be a nice holiday but not much time to unwind at Marcoola or Golden Beach - Sunshine Coast ? or Cheaper to catch Motels from NSW to Brisbane over 4 -5 days of sight-seeing drive up, then have the Sunshine Coast booking made to suit your planned road trip arrival date with 2 - 3 weeks spent looking around Brisbane, Marcoola & Golden Beach (limited number of cleaning charges, especially if she made Golden Beach the main central stop & travel out daily to the other sights.
Sorry if this reply only complicates things further for Susan, but I can understand her frustration, even with a Service Centre Consultant assisting, the rules & requirements that need to be met plus booking availabilities in consecutive 3 day periods !?

Susan T.
Susan T.

Fortunately Rebecca from 100Club assisted me, and I have bookings. However, not being able to just book the holiday at Flynns Beach, Coffs Harbour, Kirra, Caloundra and return certainly tested me. We do this trek every two years, enjoying the Club accommodation and renewing friendship.
I think if Rebecca had not been so helpful, I would have given up . It certainly has changed, and difficult to make spontaneous holidays, not 13 months in advance

Karen A
Karen A

I emailed my destinations, dates and length of stays to head office and they booked everything for me. I didn't have to worry about a thing. Some were 1 night, 2 nights and 3 or more night stays over a period of almost 3 weeks.
When we had to cancel almost a week of stays at 3 different location due to a death in the family, these were handled very quickly and sensitively and we had our credits refunded.

Mike C.

Mike C.asked

Who do we write to lodge a complaint, please?

Kind regards
Mike & Michelle Cheslin

3 answers
Club Wyndham South Pacific
Club WyndhamClub Wyndham South Pacific

Hi Mike and Michelle, you can send your concern to our Customer Care. Below are their contact details.
Phone:
AU: 1800 021 130
NZ: 0800 442 721
Intl: +61 7 5512 8040
Email:
[email protected]

Thank you. Apivut

jono13
jono13

Depends on how serious the complaint. I have always found the Owner Services Team at Wyndham excellent and will resolve most issues. They respond well to phone calls on the usual Wyndham number. Otherwise, see Apivut's answer to get started, then if needs further action the relevant government department.

Mike C.
Mike C.

Thanks jono 13 :)

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