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Reviews

4.0

274 reviews
5
(126)
4
(83)
3
(33)
2
(15)
1
(17)
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    3.9 (154)
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Wyndham Fiji

published

Another great stay despite the rain. Always plenty to do at Denarau. Very friendly staff always willing to help no matter how small a request. Vinaka Wyndham Denarau. Well done.



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Russell

RussellGreater Melbourne (Outer), VIC

Wyndham Melbourne

published

Great hotel, Great service,Great price highly recommend Went above and beyond.I have a disability MS
And the staff assisted me big time and made my stay very enjoyable.What a gem of a hotel

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Sandra Fishwick

Sandra FishwickMid North Coast, NSW

Ramada Seven Mile Beach Resort is one of the best

published

The resort was clean, inviting and the rooms / appartment was very comfortable. The heated pool and spa was very inviting even though it was cold outside. The resort was around 15-20 minute drive into Hobart, the location was away from town and close to the beach only a 5 minute walk accross the road. There was plenty of wildlife, birds, wallabies and bandicoots close by. Staff were very helpfull, I would stay again.



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Alice van der Spek

Alice van der SpekCentral West, NSW

Perfect getaway

published

Dinner Plain Resort was awesome! Very cosy neat and tidy. Staff were ever so friendly courteous and helpful. Nice walks to be had too. Depending on the tome you go as to what there is to do.

Lesley

LesleySydney Surrounds, NSW

Club Wyndham Sydney Resort

published
SaraC

SaraCPerth, WA

Great place to stay in Sydney

published

Staff were so helpful and friendly. Room had everything you need to cater for yourself if you want to.
Convenient location to get around without a car.
Plenty of cafes etc and supermarket close by

Jackiescott

JackiescottSydney, NSW

Amazing can't wait to go back to port

published

Amazing can't wait to go back and stay, rest, unwind. Love love love my holiday breaks #goingonabreak #countdowntomynextbreak really had a great time service was fantastic. Thank you Wyndham cheers

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Maz

MazSouth East Queensland, QLD

  • Verified customer

Very bad rooms dirty and not maintained. Beautiful view though, and friendly staff. The facilities downstairs lovely.

published
  • +3
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  • Verified customer

Accommodation Great, Hard upselling unwelcome

published

We've enjoyed many stays at CWSP and other Wyndham places, in Asia, Canada, Europe and the USA. Will definitely return and/or go to new ones. The Staff are wonderfully helpful.

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Deb

DebGreater Melbourne (Outer), VIC

Fantastic Location & Staff

published

The location was fantastic, we were able to access public transport very easily. Staff were very friendly & cooperative when we had an issue with our bedding arrangements. The rooms were very comfortable.

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A fantastic base and the room and facilities great

published

Absolutely amazing staff. Very helpful. We arrived with a very large caravan to park! No problem though. Awesome hydro slide and pools. Room comfortable but bed a little firm. Wi fi does need improving. Would stay there again- loved it. So close and central to lots of attractions, biking etc.

Ankit

Ankit

  • 2 reviews

Not a good experience

published

Due to wyndham presentation our whole trip was ruined. The presentation suppose to be 90min but the staff kept us there for 4 hours to make there sale. If there hotels or resorts are that good why they have to force people to buy the membership. Not happy with overall experience. The reception staff was very friendly and helpful tho.

Walkabout Fella

Walkabout FellaDarling Downs, QLD

Love IT!!

published

A great Place to stay, all staff are welcoming and friendly & help with anything you need, great location and facilities. Its my home away from home!! highly recommended!!! cant wait to go again :)

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G Wilson

G WilsonSydney, NSW

  • Verified customer

Suprising Gem Seven Mile Beach Tasmania

published

We found this resort to be very close to Hobart but useful, if you have a car, to all tourist attractions. The staff very helpful and accommodating. Bungalow was comfortable, clean and private. Spa great temperature. Could not get into restaurant so cannot comment on meal. Meet and greet most numbers of any I have ever attended - over 80 people and all seemed happy with resort.

We absolutely loved it.

published

My husband and I were accompanied by our daughter and teenage granddaughter, we all had a fabulous time. The rooms were well appointed, with everything to make our stay comfortable. The staff friendly and always ready to help.

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Douglas L.

Douglas L.Richmond-Tweed, NSW

Superb Service at Ramada Golden Beach

published

From the moment I spoke with Kearnie it was a pleasant experience.
Great service, great facilities I highly recommend this Resort Hotel. Both Jacob and Nikki at the front desk were friendly and courteous, what a great team you should be proud.
Well done.

  • Verified customer

A wonderful base to explore Port Macquarie and area

published

The staff are very friendly and helpful. This was our first visit to the area, as such we found the resort a wonderful base for the daily excursions of the area. The bonus was the fact it is located only minutes away from Flynn Beach and a short walk to the Koala Hospital. Definitely a place we will stay on our next trip to the area.

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Not good enough for the points required to stay there. Won’t be going again.

published

We stayed at Tryp in Brisbane. The staff were lovely and very helpful. The room was extremely small. It had only one chair so we had to sit or lay on the bed the whole time. We had no spare towels just allocated one towel each and no spare pillows. The fridge was exceptionally small. Smaller than an average bar fridge and it barely kept the milk from going off. The air conditioning was struggling to keep the tiny space cool. The artwork is lovely but it does not make up for the basic lack of amenities.

Elliot Davies

Elliot DaviesNorth Queensland, QLD

Superb way to spend your anniversary.

published
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Janna Parker

Janna ParkerGreater Melbourne (Metropolitan), VIC

One of my favourite places

published

Since first time staying here in 2013, it is one of my favourite places. Love the swimming pool and surroundings. Staff is extremely helpful, friendly and making sure you are having the best service.

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Questions & Answers

Springa59

Springa59asked

Is there any way that you can show which resort is being reviewed in the comments made by customers. Some say the name in the review - others don't. I would love to know where some of them are writing about.

4 answers
Club Wyndham South Pacific
Club WyndhamClub Wyndham South Pacific

Hi Springa59,
Thanks for your inquiry. We wouldn't be able to identify resorts in all of the feedback. Some owners didn't leave the resort name in their review. Sorry. Apivut

Springa59
Springa59

So could you get the IT guys to add a resort name field so before the review they would add its name.

Club Wyndham South Pacific
Club WyndhamClub Wyndham South Pacific

My apologies. Product Review website is not our platform so we cannot make the change. Apivut

Susan T.

Susan T.asked

WHen we book a holiday, usually for 6 or seven weeks, 4/5 different club units, we can only book one at a time, instead of booking the whole trip. This is very inconvenient, and there is a chance that all the accommodation will not be available, leaving us in the lurch. It seems that now we have to book every bit of accommodation at 3.00am. and hoping there is availability. This is a new feature, and certainly causes anxiety as we try to make bookings from Melbourne to Caloundra and return.. I am thinking that there have been too many credits sold and insufficient accommodation in Australia.
Will the booking availability return to the previous method, eg be able to complete bookings for continuous accommodation?.

4 answers
Birthday Boy
Birthday Boy

Qld member's understanding from a previous experience of trying to book more than one accomodation at a time was: For 7 days (minimum in Perth & then 7 days at Dunsborough, Margaret River, we had to be 13 months in advance plus charged for a second cleaning fee. Not everybody knows what their holiday schedule is going to be 13 months-out !! Or to try & take advantage of the 60 day Red Season window, to book 6 or 7 resorts all consecutive nights., when trying to travel from Melbourne to Caloundra & return, would not only be a logistical night-mare to maintain the schedule, but with due respect to Wyndham, it would not prove economical. Obviously Susan's planned 6 -7 weeks, means stopping in at all the main resorts along the coastal road, including Sydney and Port Macquarie with Port Stephens on the return route, with a possible minimum pre-arranged stay of 3 days at each premises (for Premium Members Only !!), which would be a nice holiday but not much time to unwind at Marcoola or Golden Beach - Sunshine Coast ? or Cheaper to catch Motels from NSW to Brisbane over 4 -5 days of sight-seeing drive up, then have the Sunshine Coast booking made to suit your planned road trip arrival date with 2 - 3 weeks spent looking around Brisbane, Marcoola & Golden Beach (limited number of cleaning charges, especially if she made Golden Beach the main central stop & travel out daily to the other sights.
Sorry if this reply only complicates things further for Susan, but I can understand her frustration, even with a Service Centre Consultant assisting, the rules & requirements that need to be met plus booking availabilities in consecutive 3 day periods !?

Susan T.
Susan T.

Fortunately Rebecca from 100Club assisted me, and I have bookings. However, not being able to just book the holiday at Flynns Beach, Coffs Harbour, Kirra, Caloundra and return certainly tested me. We do this trek every two years, enjoying the Club accommodation and renewing friendship.
I think if Rebecca had not been so helpful, I would have given up . It certainly has changed, and difficult to make spontaneous holidays, not 13 months in advance

Karen A
Karen A

I emailed my destinations, dates and length of stays to head office and they booked everything for me. I didn't have to worry about a thing. Some were 1 night, 2 nights and 3 or more night stays over a period of almost 3 weeks.
When we had to cancel almost a week of stays at 3 different location due to a death in the family, these were handled very quickly and sensitively and we had our credits refunded.

Mike C.

Mike C.asked

Who do we write to lodge a complaint, please?

Kind regards
Mike & Michelle Cheslin

3 answers
Club Wyndham South Pacific
Club WyndhamClub Wyndham South Pacific

Hi Mike and Michelle, you can send your concern to our Customer Care. Below are their contact details.
Phone:
AU: 1800 021 130
NZ: 0800 442 721
Intl: +61 7 5512 8040
Email:
[email protected]

Thank you. Apivut

jono13
jono13

Depends on how serious the complaint. I have always found the Owner Services Team at Wyndham excellent and will resolve most issues. They respond well to phone calls on the usual Wyndham number. Otherwise, see Apivut's answer to get started, then if needs further action the relevant government department.

Mike C.
Mike C.

Thanks jono 13 :)

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