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24 questions from our users

Sommay Heaunkeomany
Sommay Heaunkeomanyasked

Hi, I have read some of your comments about NetBank Saver account. Some of you said that the drawback is fee charged to the linked commonwealth transaction account is a bit high. So I'd like to know how the fee is calculated, what are the rules about this? Thank you so much in advance for your answer.



1 answer
Jenny96
Jenny96

Sorry I do not know the answer to this. The point of my review was that there were fees on an online account where there are none at other Banks. Additionally when I opened the Saver Account it was clearly stated that there were no fees. It was not at all cleat that you also had to open another account which did have fees. Unless this has changed I would look at Ubank or ING which I have and can recommend.

Brenda
Brendaasked

We are going to USA and Hong Kong from 28 th June to 27 th July if we pay with gold visa are we covered ? Lost stolen money, for time away, existing medical condition,. Also what is excess? Do we have a policy no. To quote hospitals ect?and is there a no. We can call if needed?
Appreciate your help
Brenda Bissett

2 answers
Ford Lover
Ford Lover

Sorry Brenda...but you've asked a question of a disgruntled CBA customer. You'd be better asking a CBA employee - and hope that they're honest in their reply!

Jenny96
Jenny96

Sorry but I never finalised the opening of this account and never used it or had a VISA with them. In addition to Ford Lover I would say when you talk to the Bank ask for where the information they are giving you is written down. I have been given incorrect information many times. If you need to get Travel Insurance check them out on this site. Depending on how long you will be away they often only cost around $100.



teresa.herring.12
teresa.herring.12asked

Can I get my boss to transfer my wages into my netbank saver account?

1 answer
Jenny96
Jenny96

Have you read my review. I do not recommend this bank. I have/had accounts with 10 plus other banks and they all better than this one. Try ING or UBank. They have better rates, no charges and more user friendly websites. Anyone can transfer funds into your account once you have one.

pj
pjasked

I opened a netbank saver account. What does the "debit interest rate" refer to? The documentation does not explain what thi is. On mine i have an interest rate of 4.3% only for 3 months. after that the bonus rate is dropped. There is also a debit interest rate of 17.94%. What is this about?

3 answers
Jenny96
Jenny96

Debit interest rate is the rate of interest you pay if your account goes into debit/gets overdrawn. In theory this should not happen but it does as institutions will still sometimes process small transactions if there are insufficient funds or perhaps a number of transactions are processed at the same time.



kathy
kathy

How come your getting 4.3 interest on your money in netbank saver as there only giving me 2.05 on a large sum of money

kathy
kathy

How come your getting 4.3 interest on your money in netbank saver as there only giving me 2.05 on a large sum of money

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