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Madeleine CahillGreater Melbourne (Metropolitan), VIC
- 4 reviews
- Verified customer
Love Connect Now
Being a real estate agent, I have used a number of utility connection retailers in my time and found ConnectNow to have always come out on top. Prompt service, nothing is too hard or too difficult, our tenants are contacted promptly and the conversion rate is high.
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Review collected in partnership with connectnow
Sherryn OrrMurray Region, NSW
- Verified customer
Very Happy
Never a problem with connections from 2 days to 2 weeks. Great service to offer our tenants who are all treated well, which helps our image also. Highly Recommended. Thank You.
1 comment
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Sean FitzpatrickPerth, WA
- Verified customer
Great service
All done on time without a hitch. I spoke to the centre and they connected me way within there advertised time frame. I would recommend them to anyone that values service
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Review collected in partnership with connectnow
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JAW007Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 4 likes
- Verified customer
Wonderful service very happy
Wonderful service very happy. Louis and the team really look after you. If you need assistance with connection they make a complicated process nice and easy, highly recommended by me.
1 comment
Dale C.connectnow
Thanks for the great feedback, hope you're settling into your new home!
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- Verified customer
Really good
First time leasing a house.. made it really easy and stress free sorting out my electricity, gas and internet. Really good for a free service and would recommend to others.
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Yan ChiSouth East Queensland, QLD
- Verified customer
Good communication and system!
The call was very smooth and the person answering our questions was very clear about everything. It was a pleasant exchange. Overall, it is amazing to have a good company/medium to help with connecting all our utilities. I received timely emails and calls to inform me about having to connect electricity and wifi, which I am very grateful for.
However, the number of choices is a little limited. For instance, for AGL services, only AGL essential savers plan was included (while we were actually planning/looking into AGL essential plus).
1 comment
Dale C.connectnow
Hi Yan, thanks for letting us know. We'll look into this with our energy provider and see how we might expand the available plans as you recommended. Let us know if there's anything else
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Review collected in partnership with connectnow
- Verified customer
Efficiency of service
I received a timely email to inform me that my new residence will be connected to energy and gas on the day I move in.
Everything was done by the day I arrived.
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Pat
- 2 reviews
- 1 like
- Verified customer
Simple to move when you use Connect!!!
I had an excellent experience no problems everything done. Great team.
They are a great help when you are moving house as this is one of the stressful times in your life.
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Jo SkuthorpeNorthern Region, NSW
- Verified customer
Stress free connections.
Moving is stressful at the best of times. Moving interstate is next level stress! I was amazed there was a service that contacts you and does all the leg work for you. Connect now had my electricity organised. And they do so much more like internet and phone. Thanks for assisting me.
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- Verified customer
The process from connect now was easy and stress free. The staff are patient, friendly and knowledgeable.
I would highly recommend using connect now when you are moving house because it takes the stress out of disconnecting water, electricity, gas from your old property to your new property. You just tell them the dates and they sort it all out.
1 comment
Dale C.connectnow
Hi Nicole, thank you for your kind feedback!
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- Verified customer
Quick and easy way to set up utilities
The whole process was looked after by Connectnow, which made for a very stress free and easy move into a new flat. I had almost no work to do other than speaking to Optus and the insurance company. I would highly recommend Connectnow.
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- Verified customer
Responsiveness is quick and supportive
Impressived by responsiveness and escalation process to get champion stake holder for my case. I would suggest other for this optus. Just a minor is when it comes to physical connection of NBN, it took long time for NBN's technician to approach the issue.
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Bev WilliamsPerth, WA
- Verified customer
Excellent Service
It is an easy process to refer our clients, knowing that they will get a call within 24 hours to assist with their connections. I have had a lot of positive feedback from our clients
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Leonie C.Southwest, VIC
- Verified customer
First time using ConnectNow..!
I thank these guys for a very quick and easy experience. I have moved quite a bit and have always organised things myself, however the additional stress levels were taken away with this service!
I would highly recommend.
I was able to stick with my chosen existing providers, as the customer service person I spoke with, was not pushing me into connecting with unfamiliar companies..! I think this is why I have avoided using ConnectNow or other services such as this in the past; due to the unknown!!
Great experience and easy.. :)
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Kara SpainGreater Melbourne (Inner), VIC
- Verified customer
Great Service!
Connectnow Service was very friendly, reliable, prompt and easy to follow. Everything was connected very quickly with no problems. The host I spoke with was very knowledgeable and extremely helpful and I would definately reccommend this Service
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Didn't find it that helpful - some wrong information
I am sure it would be more useful if you had more things to connect. We just needed gas, electricity and internet. They couldn't offer us an internet provider who had good speeds, so we just went with gas and electricity. However, they told me I could easily change to green power online once it was set up. Turns out I had to get a whole new contract.
1 comment
Dale C.connectnow
Hi Miriam, thanks for letting us know. We'll have a chat to the team about how we could make it easier for customers to signup to green power. Also, if you have any suggestions about internet providers you recommend, please let me know.
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Cherie HopkinsSouth East Queensland, QLD
- Verified customer
Quick and informative
Your telephone team was quick to identify my needs and they were very helpful and informative. They also had a very comprehensive knowledge of all available products.
I would highly recommend them to anyone moving house or office.
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Laura LeeManor Lakes
- 3 reviews
- 1 like
- Verified customer
Fantastic service
Saved me heaps of time. Was so busy moving and these people saved me loads of stress. Everyone should use thhis service, and the best part is, it's FREE. Very happy.
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LindaWestern Australia
- Verified customer
Hassle Free
I secured the rental while I was out of the country and ConnectNow did a perfect job in connecting me to the energy, gas and internet. It was a great experience dealing with ConnectNow. They did an excellent job. Everything was up when I move into the house.
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- Verified customer
Every Tenant Should Use This!
This is the most amazing service to use! Connect now take the pressure out of moving with their great service and knowledge of what you need to do to move house.
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Questions & Answers
Jimmy Pasked
whats a good power company in South Australia?
1 answer
Dale C.connectnow
Hi Jimmy,
While we can’t recommend any specific providers, we might suggest the Government Service energymadeeasy.gov.au to find energy suppliers in South Australia.
If your preferred supplier is on our panel, and you’re moving home, we can help you arrange connections before you move. We're happy to answer any questions you have, please feel free to call us on 1300 554 323.
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Dale C.connectnow
Hi Sherryn, thanks so much for the awesome feedback!