Cosmic Cookware
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Reviews
Defective products
My product has a raised section of coating which chipped after the first use. After the second use the area has cracked and chipped substantially. Even though it’s a defective product, the company refuses to replace. They are now saying there is no warranty for the coating, only inner lining. DO NOT BUY.
Photos attached are from first use. It has since become MUCH worse.
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Kitchen Innovation
The heat distribution ensures that my dishes are consistently delicious, and the non-stick surface makes cooking and cleaning effortless. What I also appreciate is the versatility of this cookware – it handles everything from delicate sauces to searing with finesse.
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Unexpected performances of this cookware! And please release more unique colour
This cookware set really is impressive. My experience cooking has reached entirely new heights thanks to it. The heat distribution is amazing and the pots and pans are really well-made.
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Cooking Made Easy
I'm genuinely impressed with this cookware set. It has elevated my cooking experience to a whole new level. The pots and pans are exceptionally well-crafted, and the heat distribution is phenomenal.
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Why i gave 4 stars
Its such a beautiful cookware range, i wish the handles/lid handle were made heatproof. Very expensive pieces though but high quality.
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Dream Part for Cooking Experience
I recently purchased this cookware set, and it has exceeded all of my expectations. These pots and pans are culinary marvels. The heat distribution is flawless, ensuring that my foods are always cooked to perfection.
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Excellence Cookware! And u must have it!
This cookware's nonstick surface makes flipping and serving a snap, and the strong construction assures me of its long-lasting quality. This cookware does it all, whether I'm simmering, or frying. I'm overjoyed with my purchase and look forward to many more excellent meals made possible by this superb equipment!
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The Top-Notch Cookware Set that u should have it!!
This cookware's nonstick surface makes flipping and serving a snap, and the strong construction assures me of its long-lasting quality. This cookware does it all, whether I'm sautéing, simmering, or frying. I'm overjoyed with my purchase and look forward to many more excellent meals made possible by this superb equipment!
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Definitely not non stick and not worth the money
We’ve had this pan for 2 months and followed all the care instructions but it’s already scratched and everything sticks. When I asked about the warranty there was no help.
Thanks for the reply. I did follow all the care instructions including only using wooden and silicone spatulas and drying with a soft cloth but still scratches and everything sticks. Definitely would not recommend.
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Wonderful little cooking pan
Great make, Smooth and non stick, Cleans easy, Cooks well, Very happy
something has gone wrong and no after sales service
the frypan has gone horrible and discoloured, the first time used. the rest of the set is great. there is definitely some kind of fault with the pan though. I have sent multiple emails to claim on the warranty and received no contact
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Dear Ren,
Thank you for bringing this issue to our attention. We're truly sorry to hear about the trouble you've experienced with your frypan from our set. We understand how frustrating it can be wh
... Read moreen a product doesn't meet your expectations, especially when the rest of the set is working well.Hi
I replied to your email and the email has been returned undeliverable?
Dear Ren,
Thank you once more for getting in touch. I deeply apologize for this situation. Please rest assured; we have contacted you again earlier today. Kindly monitor your email inbox. Our team is
... Read more committed to assisting you and resolving this matter promptly.
Yes very very happy with the purchase
It is an excellent non stick pan couldnt be happier
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Love the non stick non toxic factor
Quick & easy to season & use; received my order quicker than expected.
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Amazing I love it
I love toxin free non stick cookware, I wouldn't want to be without it now
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Paid for a set of pans and never recieved
Tried contacting multiple times, spent a lot of money and never received my order. Not happy! Please refund or give me my product
Dear Didem,
We apologize for the inconvenience you've experienced. We have reached out to you via email and social media to address the matter. Upon receiving confirmation from your end in regards to
... Read more the replacement order, our team has successfully delivered the package to you on 22 September 2023.Questions & Answers
No questions yet
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Details
| Category | Online Shops and Kitchenware Shops |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $280 |
| After Sales Service | Yes |
| Buy Now, Pay Later Options | None |
Contact info for Cosmic Cookware
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Dear Jenna,
Thank you for your feedback and we sincerely apologize for any inconvenience you've experienced with your pan. We understand the frustration caused by scratches and the sticking issue you've encountered.
... Read more It appears that the scratched marks on your pan might be contributing to the sticking problem. To mitigate this, we recommend using silicone or wooden spatulas and a soft cloth during cleaning to prevent further damage. We are committed to ensuring your satisfaction, and our team is here to assist you further. Additionally, we will be sending you a follow-up email. This will provide another opportunity for us to address any lingering concerns or questions you may have. You can simply reply to that email, and we'll be more than happy to provide further assistance. Thank you for your patience and understanding. Best regards,