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Reviews

4.8

1,664 reviews
5
(1,483)
4
(98)
3
(17)
2
(14)
1
(52)
  • Product Quality
    4.9 (259)
  • Return Claim MadeYes (16) · No (271)
  • Shipping
    4.7 (179)
  • Customer Service
    4.6 (29)
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10/10!

published

I highly recommend using this online service.
Couldn't be happier with my first online experience here. Products are all great quality. Delivered to my door promptly. Excellent job team. Well done.

Product Quality
Shipping
Return Claim MadeNo
diana

diana

  • 3 reviews

Great gadget

published

Perfect cheese grater plus also crumbs and grates dried biscuits and nuts, will recommend this gadget, it also has three different sizes that come with this grater, recommended to my friends.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park.
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The reviewer stated that an incentive was offered for this review

Marie

MarieSydney, NSW

  • 2 reviews

Great toaster, toasts bread really well..love it...

published

Bought the platinum Morphy Richards Toaster and love how the toaster cooks the bread evenly and not burn one side of the bread like my old one Highly recommend this product you will not be disappointed. Also, love how you can reheat the bread without further cooking it.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Great value and top products

published

Maxwell and Williams White Basics Tribeca Dinnerware 12 pc set.
5 stars
Clean white classic set, mix and matches perfectly with any decor.
Bought this along with the ED for Royal Doulton kindness bowls and they look great together

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Even more beautiful than the pics,the best size dinner plates.

published

I received my 2 Salt and Pepper dinner sets quickly by post,cleaned out cupboards for them too go in and can't believe how beautiful they are,a great size,just love them.

Product Quality
Shipping
Return Claim MadeNo
JacNQ

JacNQGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great quality everyday products

published

Had a great experience shopping with the online store. The products I purchased were received promptly and in good order. Great communication at every stage of the process. Will definitely come back to shop again.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

the knife is terrific . I have had one before

published

Dear Sir . I think i would be happy with my items i have ordered . I havent recieved yet . I have sent you an email explaining . hope to hear from you soon

Product Quality
Return Claim MadeNo
Vesna

VesnaIllawarra, NSW

PRODUCT REVIEW

published

I have 2 x LARGE, 1 x MEDIUM and 1 x SMALL Scanpan Evolution Roasting Pans - Absolutely love them! So easy to clean after use and great sizes for all occasions.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Anne C

Anne CSydney, NSW

Haven't tried my product yet...

published

Thank you Kitchenwarehouse for proving to me Customer Service is not dead! Delivery was fast and efficient and so was your customer service line with my query about the product.

Product Quality
Shipping
Return Claim MadeNo
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Fanny

FannySouth East Queensland, QLD

Great Product Displays and Friendly Customer Service, Love it!

published

The products displays on shelves are so neat and easy to find what I need. It has a very modern theme and a welcoming feel. Staffs are helpful and friendly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundall QLD
See all answers

The reviewer stated that an incentive was offered for this review

Friendly and efficient service

published

I had owned a dinner set for about 15 years and felt like a change. I bought a dinner set from Kitchen Warehouse and I love it. Great service, thanks.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

linli

linliGreater Melbourne (Metropolitan), VIC

Good stuff and good service attitude

published

nice Very very very good online shopping experience, after-sales service is very good, I am very happy, the delivery is also very fast cool veryvery nice Looking forward to the next purchase

Product Quality
Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Rhona Perkins

Rhona PerkinsLaunceston, TAS

  • 2 reviews

Homemade pasta is fabulous !!

published

I’ve been wanting to make home-made pasta for ages and spurred on by the lack of commercially made pasta in the stores right now, I made the decision to buy a machine. And what a great choice!!
The Marcato Pasta Machine is a sturdy unit which clamps securely onto your benchtop and rolls and cuts the pasta dough with ease. It’s very simple to use and cleaning up is a breeze. The fettuccine pasta we made was delicious and we’ll be enjoying much more of it in the future.
Buying items from Kitchen Warehouse is a dream; ordering is easy, the parcel arrived promptly and I appreciated free delivery. You can’t go wrong with the great products and service that KW offers.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

LInda Cowan

LInda CowanNorth Queensland, QLD

  • 2 reviews

Steak knives

published

Very happy with your service - The knives are exactly what I was looking for.. repeat buyer - I have always received excellent service . Competitively priced. and prompt postage also well packaged.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Tamsta

TamstaVictoria

  • 26 reviews

Simplicity at its best - from the webpage to final product on my doorstep

published

Fabulous service from the Kitchen Warehouse. I ordered a teapot for 1 and it arrived in great time and was perfectly packaged using biodegradable products. Will definitely be using the on line service again.

Product Quality
Shipping
Return Claim MadeNo
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CathB

CathBWide Bay-Burnett, QLD

excellent service!

published

we have bought many items and each purchase is a great experience, excellent service and products. happy to recommend anytime. easy to use site, great range of products and delivery arrival times are excellent

Product Quality
Return Claim MadeNo
culrhi

culrhiPerth, WA

  • 3 reviews

Don't waste your time with Price Match

published

Don't waste your time with Price Match as KWH won't bother to price match if the item is on sale at another store. Makes you wonder what the point is to offer "Price Matching"?? Aeon told me on the online chat that House is not legit so they won't price match identical products

Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Always helpful

published

The Melville store staff are always helpful and have the time to assist. I can trust their knowledge and don't appear brand associated when recommending products. They take into consideration your budget as well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelville WA
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Quality products and timely service.

published

I have recently ordered thermos bottle and lunch box online for my daughter. They had frozen theme. Good pricing and timely delivery. Online process was simple and prompt notification were received.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

HB from M

HB from MSouth East Queensland, QLD

  • 4 reviews

Excellent service and products

published

Excellent service ordered dinner set unfortunately 3 plates where broken rang kitchen warehouse who promptly sent replacements for the broken plates
Been shopping with them for a while now and can honestly highly recommended the Kitchen Warehouse

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Page 1 of 84

Questions & Answers

Belle

Belleasked

Kitchen Warehouse

The photograph of the pan did not show correctly what I wanted and I would like to exchange the pan please

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Belle! You can send us an email to [email protected] or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

jane_rowlands_

jane_rowlands_asked

Kitchen Warehouse

As yet I still haven’t received my order. Was very disappointed as it was a Xmas present for my daughter.I ordered the yoghurt and ice cream maker on 9/12 and as of today 27/12 it still hasn’t arrived.Tracking said it should arrive 30/12

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Jane.

Thank you for your feedback.

Please contact us directly on 1800 332 934, we'd be happy to discuss this further over the phone.

Kind Regards,
Kitchen Warehouse

Kristine Johnson

Kristine Johnsonasked

Online Store

does Kitchen Wharehouse have any shops in Sydney preferably near Engadine

3 answers
Jo
Jo

Closest store is about an hour away in Penrith

Annie
Annie

I believe the only store in Sydney is located in Penrith. On line store was excellent to deal with

Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi Kristine,

Thank you for your enquiry. At this time we only have one store in NSW, in Penrith.

Kind Regards,
Kitchen Warehouse

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